Latest Product Updates and Feature Enhancements on LiveOps
Liveops Unveils LiveNexus, Scaling Enterprise Contact Centers - CMSWire
Liveops Unveils LiveNexus, Scaling Enterprise Contact Centers - CMSWire
Liveops Unveils LiveNexus to Help Enterprises Modernize CX with Confidence - Business Wire
Liveops has launched LiveNexus, a new solution aimed at helping enterprises modernize their customer experience (CX) with greater confidence. This product is designed to enhance CX capabilities, offe...ring businesses a robust platform for improving customer interactions.
Liveops Unveils LiveNexus to Help Enterprises Modernize CX with Confidence - Yahoo Finance
Liveops has launched LiveNexus, an AI and human orchestration platform designed to modernize customer care operations. LiveNexus integrates AI with Liveops' extensive network of agents and operationa...l data to provide scalable, production-ready solutions. It aims to help enterprises safely adopt AI in customer experience management, offering use cases like AI-assisted support and smarter automation.
Leadership and Executive Team Updates at LiveOps
Liveops Announces Leadership Transition: Greg Hanover Steps Down, Jim Watson Appointed CEO
Liveops announces a leadership change with Greg Hanover stepping down and Jim Watson being appointed as the new CEO.
Awards, Recognitions, and Industry Achievements of LiveOps
Liveops Wins Prestigious Stevie Awards for Customer Service Excellence - The Globe and Mail
Liveops received a Stevie Award for Customer Service Excellence at the 18th Annual Stevie Awards for Sales & Customer Service, recognizing its outstanding performance in customer service.
Liveops Earns One Gold and Three 2026 Silver Stevie Awards - USA Today
Liveops received one Gold and three Silver Stevie Awards in 2026, recognizing its excellence in customer service solutions and flexible outsourcing.
Liveops Named Finalist for CCWomens Best Workplace for Gender Equity Award
Liveops has been named a finalist for the CCWomens Best Workplace for Gender Equity Award, recognizing its commitment to fostering gender equity in the workplace. This honor highlights Liveops' effor...ts to create an inclusive and supportive environment for all employees.
Liveops Named Finalist for CCWomens Best Workplace for Gender Equity Award
Liveops has been named a finalist for the CCWomens Best Workplace for Gender Equity Award, recognizing its commitment to fostering gender equity in the workplace.
Liveops Recognized as Outsource Partner of the Year by Business Intelligence Group
Liveops has been recognized as the Outsource Partner of the Year by the Business Intelligence Group.