Knowland by Cendyn: Product updates, Customer stories, and Insights | 2026 Cuspera

Knowland helped the University of Louisville Event and Conference Center at ShelbyHurst Campus find new group prospects outside their local area. Lorraine Houghton used Knowland to identify and conta...ct groups with a strong fit for their event space. In the first year, they saw a 150% ROI from Knowland. In the second year, revenue from Knowland sources increased by over 300%. The center became a preferred vendor for a major account thanks to Knowland's data and training.
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Knowland helped Swissôtel Al Ghurair improve their sales pipeline. The sales team used Knowland to find accounts that booked events at similar hotels. They saved time on research and found new prospe...cts. The team shifted bookings from a large healthcare account to their hotel. Knowland gave them data to build better sales strategies and win more business in Dubai.
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Knowland helped Palm Springs Convention Center move away from cold-calling. The team used Knowland's event data and search tools to target the right groups. Sales managers built custom comp sets and ...shared insights. They found new group opportunities and personalized proposals. The data-driven approach led to faster conversions and higher returns. The investment in Knowland paid off many times over.
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Knowland helps a London Heathrow hotel grow its account base in a tough market. The hotel uses Knowland's Advanced Searches and Custom Reports to find top prospects and analyze client booking pattern...s. The sales team builds a strong pipeline and tailors pitches using Knowland-verified event data. This approach speeds up sales cycles and helps win new business. The team also tracks long-term opportunities and stays ahead of competitors with Knowland's insights.
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Knowland helps the Greater Birmingham Convention & Visitors Bureau find and win more convention business. The sales team uses Knowland to target the right meeting planners and understand their needs.... With Knowland and the TAP Report, they use data to reach out before RFPs go out. Hotels in Birmingham benefit from better pricing decisions. The CVB now focuses on winnable business they would not have found without Knowland.
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Knowland helped a 350-room hotel at London Heathrow Airport win business from competitors. The hotel faced tough competition and needed to grow revenue. Using Knowland, the sales team found qualified... prospects and tailored their outreach. They shifted an account from a rival hotel and secured bookings for the next 12 months. The platform improved sales confidence and helped the team focus on high-potential accounts.
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