Knowland by Cendyn Overview

Knowland is the leader in meeting and event intelligence for hospitality. Hospitality sales solutions by Knowland can be discovered today.

Use Cases

Customers recommend Social Media Analytics, Event Management, Forecasting, as the business use cases that they have been most satisfied with while using Knowland by Cendyn.

Other use cases:

  • Workflow Management
  • Sending & Publishing Communications
  • Revenue Cycle Management
  • Conversion Management
  • Helpdesk Management
  • Lead Management
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Knowland by Cendyn.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Grow Market Share
  • Enhance Customer Relationships
  • Launch New Products
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Knowland by Cendyn Use-Cases and Business Priorities: Customer Satisfaction Data

Knowland by Cendyn's features include Dashboard, Feedback Surveys, and Personalization. and Knowland by Cendyn support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Knowland by Cendyn analytics capabilities include Analytics, and Custom Reports.

Knowland by Cendyn, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

"Unlock new revenue potential by leveraging the most powerful account-based sales intelligence tool. Knowland, powered by the industry’s most comprehensive events database, helps you drive total account revenue. Optimize sales across groups, meetings, and catering with precise data, reducing prospecting time, increasing productivity, and boosting win rates to maximize profitable revenue. Hoteliers using Knowland see an average ROI of 7-10x over the subscription period."

Knowland by Cendyn Customer wins, Customer success stories, Case studies

How does Knowland by Cendyn address your Social Media Analytics Challenges?

What solutions does Knowland by Cendyn provide for Event Management?

How can Knowland by Cendyn optimize your Forecasting Workflow?

How efficiently Does Knowland by Cendyn manage your Workflow Management?

What makes Knowland by Cendyn ideal for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Knowland by Cendyn solved their Marketing Data Intelligence needs. Cuspera uses 361 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

University of Louisville Event and Conference Center at ShelbyHurst Campus - Events Services

Knowland helped the University of Louisville Event and Conference Center at ShelbyHurst Campus find new group prospects outside their local area. Lorraine Houghton used Knowland to identify and conta...ct groups with a strong fit for their event space. In the first year, they saw a 150% ROI from Knowland. In the second year, revenue from Knowland sources increased by over 300%. The center became a preferred vendor for a major account thanks to Knowland's data and training.

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Swissôtel Al Ghurair - Hospitality

Knowland helped Swissôtel Al Ghurair improve their sales pipeline. The sales team used Knowland to find accounts that booked events at similar hotels. They saved time on research and found new prospe...cts. The team shifted bookings from a large healthcare account to their hotel. Knowland gave them data to build better sales strategies and win more business in Dubai.

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Palm Springs Convention Center - Hospitality

Knowland helped Palm Springs Convention Center move away from cold-calling. The team used Knowland's event data and search tools to target the right groups. Sales managers built custom comp sets and ...shared insights. They found new group opportunities and personalized proposals. The data-driven approach led to faster conversions and higher returns. The investment in Knowland paid off many times over.

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London Heathrow hotel - Hospitality

Knowland helps a London Heathrow hotel grow its account base in a tough market. The hotel uses Knowland's Advanced Searches and Custom Reports to find top prospects and analyze client booking pattern...s. The sales team builds a strong pipeline and tailors pitches using Knowland-verified event data. This approach speeds up sales cycles and helps win new business. The team also tracks long-term opportunities and stays ahead of competitors with Knowland's insights.

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Greater Birmingham Convention & Visitors Bureau - Hospitality

Knowland helps the Greater Birmingham Convention & Visitors Bureau find and win more convention business. The sales team uses Knowland to target the right meeting planners and understand their needs.... With Knowland and the TAP Report, they use data to reach out before RFPs go out. Hotels in Birmingham benefit from better pricing decisions. The CVB now focuses on winnable business they would not have found without Knowland.

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350-room upper upscale hotel at London Heathrow Airport (part of a major international chain) - Hospitality

Knowland helped a 350-room hotel at London Heathrow Airport win business from competitors. The hotel faced tough competition and needed to grow revenue. Using Knowland, the sales team found qualified... prospects and tailored their outreach. They shifted an account from a rival hotel and secured bookings for the next 12 months. The platform improved sales confidence and helped the team focus on high-potential accounts.

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Knowland Knows Live Q&A

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Peers used Knowland by Cendyn for social media analytics and event management

Knowland by Cendyn Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.77/5 ★

Read Reviews (49)
Custom Reports

4.67/5 ★

Read Reviews (85)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

4.77/5 ★

Read Reviews (49)
Custom Reports

4.67/5 ★

Read Reviews (85)

Software Failure Risk Guidance

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for Knowland by Cendyn

Overall Risk Meter

Low Medium High

Top Failure Risks for Knowland by Cendyn

Cendyn Group, LLC News

Company

Knowland launches in London

Knowland has expanded its operations to London, offering real-time market intelligence to hotel teams. This launch aims to help hotels in the competitive London market by providing insights into business sources, booking trends, and efficient account targeting.

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M&A

Cendyn acquires Knowland

Cendyn has acquired Knowland, enhancing its hospitality technology offerings and expanding its market presence in the industry.

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M&A

Serent Capital Portfolio Company Knowland Acquired by Cendyn - citybiz

Serent Capital's portfolio company Knowland was acquired by Cendyn, according to a citybiz report.

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M&A

Serent Capital Announces Acquisition of Knowland by Cendyn | Business Wire

Serent Capital announced the acquisition of Knowland, a data insights provider for meetings and events, by Cendyn, a hospitality technology company. Knowland offers analytics tools to optimize hotel group business and drive revenue growth.

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Cendyn Group, LLC Profile

Company Name

Cendyn Group, LLC

Company Website

//knowland.com

HQ Location

301 Yamato Road, Suite 3194, Boca Raton, FL 33431

Employees

51-100

Social

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Financials

PRIVATE