AI-powered platform for digital customer engagement
Latest Product Updates and Feature Enhancements on Khoros Platform
IgniteTech Launches Next Phase for Khoros, Centered on AI and Customer Leadership - PR Newswire
IgniteTech is advancing the Khoros platform with new AI features and customer-focused initiatives following its acquisition of Khoros. The strategy includes leveraging the Aurora platform for AI inte...gration and enhancing community engagement. IgniteTech aims to modernize Khoros by combining its legacy strengths with new AI capabilities, ensuring a seamless transition for customers.
Mergers, Acquisitions, and Business Moves by Khoros Platform
Customer Engagement Specialist Khoros Acquired
IgniteTech has acquired Khoros, a customer engagement platform, to integrate AI technologies across Khoros' offerings, including Communities and Service. This integration aims to enhance digital bran...d management and community interactions through AI-driven tools like AI Expert Help and AI Brand Care Expert. The acquisition is expected to provide Khoros' customers with competitive advantages in an AI-first world.
Layoffs follow acquisition announcement at Austin tech company Khoros - The Business Journals
Khoros, an Austin-based community management software company, announced layoffs affecting 116 employees following its acquisition by IgniteTech. The reduction comes weeks after the acquisition was f...inalized and is part of post-merger restructuring. The company cited integration and operational alignment as reasons for the workforce reduction. No changes to Khoros product offerings or customer support have been announced.
IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era - PR Newswire
IgniteTech has acquired Khoros, aiming to enhance customer engagement solutions by leveraging AI-powered answer engine technology. This acquisition is positioned to transform digital customer connect...ions, integrating Khoros' community management software with IgniteTech's broader technology portfolio.
