After Its IgniteTech Acquisition, Khoros Unveils Aurora AI and Iris AI
Khoros, following its acquisition by IgniteTech, has launched two AI-native platforms: Aurora AI and Iris AI. Aurora AI is a community platform that transforms customer interactions into valuable dat...a, enhancing moderation and lifecycle management. Iris AI is a social media management engine offering real-time analytics and engagement routing in 187 languages. These platforms signify a strategic shift towards AI-driven community and social intelligence.
Khoros has introduced two new AI products, Aurora AI and Iris AI, enhancing its technology offerings. These products are designed to improve customer engagement and operational efficiency through adv...anced artificial intelligence capabilities.
Iris AI Launch: Khoros Unveils AI?Native Social Platform
Khoros has launched Iris AI, an AI-native social media management platform designed for enterprise brands. This platform integrates social listening, publishing, engagement, and analytics into a unif...ied system, leveraging large language models for content creation and sentiment analysis. Iris AI aims to eliminate tool fragmentation, offering real-time moderation and multilingual support across 187 languages. Early adopters report significant efficiency gains, positioning Iris AI as a potential disruptor in the competitive social media management market.
Khoros unveils Aurora AI to Transform Enterprise Communities
Khoros has launched Aurora AI, a new AI-driven community platform designed to enhance customer support, engagement, and feedback. Aurora AI offers autonomous support and moderation through its Human ...Engine, Intelligence Layer, and Action Layer, which includes features like Answer Assist and AI Moderation. It integrates with Khoros' Iris AI for a comprehensive customer engagement solution. The platform aims to address unresolved community questions and improve operational efficiency.
Khoros lanza Iris AI: Tu mensajero en todos los canales de marca
Khoros has launched Iris AI, an AI-driven platform for social media management and brand care. Iris AI integrates monitoring, publishing, interaction, and analytics into a single system, enhancing cu...stomer service by maintaining context across interactions. It supports real-time monitoring on multiple platforms and offers intelligent routing and sentiment analysis. This launch follows Khoros' acquisition by IgniteTech, emphasizing AI as a foundational element.
Khoros Launches Iris AI: Unified Social Media Management Platform
Khoros has launched Iris AI, a unified social media management platform that integrates AI to streamline brand management and customer engagement across multiple channels. This platform consolidates ...functions like content creation, social listening, and analytics into a single system, improving efficiency and reducing fragmentation. Iris AI, part of Khoros' AI-native engagement suite, offers real-time monitoring and supports multiple social media platforms, enhancing customer interaction and operational efficiency.
Khoros Launches Aurora AI and Iris AI in Major Product Push
Khoros has launched two AI-powered platforms, Aurora AI and Iris AI, marking a significant product expansion. Aurora AI enhances enterprise community management, while Iris AI streamlines social medi...a and brand management. These launches, following Khoros's acquisition by IgniteTech, aim to position the company as a leader in AI-driven enterprise solutions.
Khoros: Unified Messaging Across All Brand Channels
Khoros has launched Iris AI, an AI-native platform to unify social media management and brand care, aiming to replace fragmented tools with a single intelligent system. This launch follows Khoros' ac...quisition by IgniteTech and reflects a strategic shift towards AI-driven solutions. Iris AI integrates social listening, publishing, engagement, and analytics to maintain context across customer interactions, enhancing resolution speed and accountability.
Khoros bringt Iris AI auf den Markt: Ihr Messenger ber alle ...
Khoros has launched Iris AI, a comprehensive AI-driven platform for social media management and brand care. It integrates social listening, publishing, engagement, and analytics into a single system,... enhancing speed, reliability, and simplicity for Khoros customers. Iris AI aims to eliminate fragmented tools, providing a unified platform for seamless customer interactions across channels. This launch marks a significant step in Khoros's transformation into an AI-native company.
Khoros Launches Iris AI: Your Messenger Across Every Brand Channel
Khoros has launched Iris AI, a comprehensive AI-native platform for social media management and brand care. Iris AI integrates social listening, publishing, engagement, and analytics into a unified s...ystem, enhancing speed and accountability for brand care teams. It offers AI-driven content creation, cross-channel publishing, and intelligent engagement routing. This launch marks a significant step in Khoros's AI-native transformation, following its acquisition by IgniteTech.
Khoros Launches Iris AI: Your Messenger Across Every Brand Channel
Khoros has launched Iris AI, an AI-native platform for social media management and brand care, integrating social listening, publishing, engagement, and analytics. Iris AI aims to streamline brand ca...re by unifying tools into a single system, enhancing speed and accountability. It supports real-time monitoring across multiple channels and offers AI-driven content creation and analytics, reducing fragmentation in brand care operations.
Khoros has launched two new AI-native platforms, Aurora AI and Iris AI, following its acquisition by IgniteTech. Aurora AI is a reimagined version of the Khoros Community platform, while Iris AI is d...esigned for social media management and brand care across all channels.
Khoros Launches Iris AI: Your Messenger Across Every Brand Channel
Khoros has launched Iris AI, an AI-native platform that integrates social listening, publishing, engagement, and analytics into a single system. This platform aims to streamline brand care by elimina...ting fragmented tools and enhancing customer interaction management. Iris AI supports real-time monitoring across multiple social channels and offers AI-driven content creation and intelligent engagement routing. It is part of Khoros' AI-native customer engagement suite, alongside Aurora AI.
Khoros Launches Aurora AI: A New Dawn for Enterprise Community
Khoros has introduced Aurora AI, a new solution aimed at enhancing enterprise community engagement. This launch signifies a strategic move to leverage artificial intelligence in improving user intera...ction and community management for businesses.
Khoros Introduces the Next Generation of Online Communities
Khoros has launched a next-generation version of its Khoros Communities solution, designed to enhance brand-owned online communities. This update simplifies setup with preconfigured templates, introd...uces a drag-and-drop design interface, and offers advanced moderation and analytics features. The solution aims to improve customer engagement by providing a flexible, API-first architecture and a modernized user experience.
IgniteTech Launches Next Phase for Khoros, Centered on AI and Customer Leadership - PR Newswire
IgniteTech is advancing the Khoros platform with new AI features and customer-focused initiatives following its acquisition of Khoros. The strategy includes leveraging the Aurora platform for AI inte...gration and enhancing community engagement. IgniteTech aims to modernize Khoros by combining its legacy strengths with new AI capabilities, ensuring a seamless transition for customers.
IgniteTech has acquired Khoros, a customer engagement platform, to integrate AI technologies across Khoros' offerings, including Communities and Service. This integration aims to enhance digital bran...d management and community interactions through AI-driven tools like AI Expert Help and AI Brand Care Expert. The acquisition is expected to provide Khoros' customers with competitive advantages in an AI-first world.
Layoffs follow acquisition announcement at Austin tech company Khoros - The Business Journals
Khoros, an Austin-based community management software company, announced layoffs affecting 116 employees following its acquisition by IgniteTech. The reduction comes weeks after the acquisition was f...inalized and is part of post-merger restructuring. The company cited integration and operational alignment as reasons for the workforce reduction. No changes to Khoros product offerings or customer support have been announced.
