Jitsi Overview

Jitsi caters to organizations seeking flexible and secure video conferencing solutions. As an open-source platform, it allows businesses to host calls on their own servers, ensuring data privacy and control. Users can integrate Jitsi into their existing apps, enhancing communication capabilities without incurring additional software costs. The platform supports both web and mobile, making it adaptable for remote teams and global collaboration. Notably, Jitsi's ability to handle large calls with features like SSRC rewriting boosts performance, crucial for webinars or corporate meetings. This makes Jitsi appealing for enterprises looking to optimize communication infrastructure while maintaining cost efficiency.

Use Cases

Customers recommend Collaboration, Conference Call Management, Content Sharing, as the business use cases that they have been most satisfied with while using Jitsi.

Other use cases:

  • Community Building & Networking
  • Document Sharing
  • Event Onboarding
  • Call Transcription
  • Engaging And Following Up
  • Call Recording
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jitsi.

Other priorities:

  • Attract More Attendees
  • Improve Efficiency
  • Launch New Products
See all business priorities See less business priorities

Jitsi Use-Cases and Business Priorities: Customer Satisfaction Data

Jitsi works with different mediums / channels such as Video. Offline. Events etc.

Jitsi's features include Recording, Widgets, and Personalization. and Jitsi support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Jitsi analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Features are limited to what is most used in audio/video conferencing software...." Peer review by Saurabh G, Vice President, Computer Software

Jitsi, Zoom Meetings, Zoom Video Webinar, Whereby, FreeConference.com, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jitsi is a free, open-source video conferencing software for web and mobile. Calls can be made, servers launched, and app integration is supported.

Popular Business Setting

for Jitsi

Top Industries

  • Information Technology and Services
  • Computer Software
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Jitsi is popular in Information Technology And Services, Computer Software, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Jitsi Customer wins, Customer success stories, Case studies

How can Jitsi optimize your Collaboration Workflow?

What makes Jitsi ideal for Conference Call Management?

How can Jitsi optimize your Content Sharing Workflow?

What benefits does Jitsi offer for Community Building & Networking?

Why is Jitsi the best choice for Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well Jitsi solved their Webinar and Conferencing needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

aCommerce - Retail & Ecommerce - retail & ecommerce

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Read on →

Asia Assistance - Insurance - insurance

8x8 SMS Engage helped Asia Assistance improve customer feedback management. Asia Assistance needed a way to handle complex feedback needs across many business lines. They wanted a solution that worke...d for different languages, survey types, and countries. 8x8 SMS Engage let them run surveys for all business lines and partners. The tool made it easy to capture customer feedback and find ways to improve service. Asia Assistance could respond to customer needs faster and support all their teams better.

Read on →

Chantelle Group - Retail - Retail

8x8 Work and 8x8 Engage helped Chantelle Group cut total cost of ownership by 60%. The company saw a 75% gain in IT productivity and achieved 100% system uptime. Chantelle improved audio quality, cal...l reliability, and IT management. Employees now use cloud communications for better customer and team experiences. The switch from Fuze to 8x8 enabled faster user provisioning and enhanced analytics.

Read on →

Scott Bowen, Allstate agent - Insurance - Insurance

8x8 Virtual Office helped Scott Bowen, an Allstate agent, switch from traditional landline phones to cloud-based VoIP. The new system cut costs, adding a third line for the same price as two. Feature...s like eAgent integration, mobile app, and internet fax improved customer service and agent productivity. Automatic call forwarding and call recording made daily operations smoother. Bowen's office now handles calls more professionally and never misses a customer call.

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AssuredPartners London - Insurance - Insurance

8x8 Virtual Office helps AssuredPartners London deliver reliable, high-quality communications. The insurance broker reports 99.997% uptime and rarely experiences dropped calls. Employees work remotel...y from any device, improving client service. Seamless upgrades and cloud-based features save costs and boost flexibility. The company values 8x8's support and plans to expand with new features like videoconferencing.

Read on →

Recommend Group - Consumer Services - consumer services

8x8 SMS API helped Recommend Group improve their communications. Recommend Group connects homeowners with service professionals in Malaysia and Indonesia. They needed a reliable way to send time-sens...itive updates. Before, they used email but many messages were missed. With 8x8 SMS, they tripled their message click-through rates. The platform also provided local support and easy integration.

Read on →

Jitsi Community Call

Video Thumbnail

Frequently Asked Questions(FAQ)

for Jitsi

What is Jitsi?

Jitsi is an open-source, community-driven video conferencing platform that securely connects users across browsers and devices. It allows users to easily build and deploy secure video conferencing solutions. At the heart of Jitsi are Jitsi Video bridge and Jitsi Meet, which allows conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.

It supports passing everyone’s video and audio to all participants, rather than mixing them first, compatible with WebRTC, the open standard for Web communication, and more. Jitsi supports advanced video routing concepts such as simulcast, bandwidth estimations, scalable video coding and many others.

What is Jitsi used for?

Jitsi is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Conference Call Management and Content Sharing .

What are the top features of Jitsi?

Recording, Widgets and Personalization are some of the top features of Jitsi.

Who uses Jitsi?

Jitsi is used by Information Technology And Services, Computer Software and Entertainment among other industries.

What are Jitsi alternatives?

Zoom Meetings, Zoom Video Webinar, Whereby and FreeConference.Com are popular alternatives for Jitsi.

Where is Jitsi located?

Jitsi is headquartered at 675 Creekside Way, Campbell, CA 95008, US.
lightning

Peers used Jitsi for collaboration and conference call management

Jitsi Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

2.50/5 ★

Read Reviews (6)
Analytics

1.37/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

2.50/5 ★

Read Reviews (6)
Analytics

1.37/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Jitsi

Overall Risk Meter

Low Medium High

Top Failure Risks for Jitsi

8x8, Inc. News

Product

8x8 launches AI Studio in early availability

8x8 has launched AI Studio in early availability, allowing teams to build and deploy AI agents on the 8x8 Platform for customer experience (CX). This native AI development environment enables users to create AI agents using natural language instructions without needing specialized developers. The platform integrates seamlessly with existing infrastructure, supporting various operational use cases such as inbound coverage, outbound engagement, and sales qualification.

Read more →
Awards

8x8 Engage Wins Gold at the 2026 NY Product Design Awards

8x8 Engage won the Gold award in the User Experience (UX) - Product UX category at the 2026 NY Product Design Awards. This recognition highlights 8x8's design innovation and excellence in unifying communication channels like voice, video, and messaging into a single workspace, enhancing customer interactions and operational efficiency.

Read more →
Awards

8x8 Global Channel Chief is Recognized for Exceptional Leadership and ...

Lisa Del Real, Global Channel Chief at 8x8, has been honored with the 2023 Channel Influencer Award by Channel Futures and named a CRN Channel Chief of the Year. These accolades recognize her leadership in advancing the IT and communications indirect sales channel. The 8x8 Elevate Partner program, which supports partners with resources and certifications, also received recognition for its innovative approach.

Read more →
Awards

8x8 Ranked No. 1 in CX Product Satisfaction by Enterprise IT Leaders

8x8, Inc. has been ranked No. 1 in customer experience (CX) product satisfaction among major providers, according to a study by Eastern Management Group. The study highlights 8x8's strengths in reliability, operational control, and innovation, particularly in AI application. This recognition underscores 8x8's ability to simplify complex CX environments while maintaining control and visibility for IT leaders.

Read more →

8x8, Inc. Profile

Company Name

8x8, Inc.

Company Website

https://cpaas.8x8.com/en/

HQ Location

675 Creekside Way, Campbell, CA 95008, US

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO