Jitsi Overview

Jitsi caters to organizations seeking flexible and secure video conferencing solutions. As an open-source platform, it allows businesses to host calls on their own servers, ensuring data privacy and control. Users can integrate Jitsi into their existing apps, enhancing communication capabilities without incurring additional software costs. The platform supports both web and mobile, making it adaptable for remote teams and global collaboration. Notably, Jitsi's ability to handle large calls with features like SSRC rewriting boosts performance, crucial for webinars or corporate meetings. This makes Jitsi appealing for enterprises looking to optimize communication infrastructure while maintaining cost efficiency.

Use Cases

Customers recommend Collaboration, Conference Call Management, Content Sharing, as the business use cases that they have been most satisfied with while using Jitsi.

Other use cases:

  • Community Building & Networking
  • Document Sharing
  • Event Onboarding
  • Call Transcription
  • Engaging And Following Up
  • Call Recording
  • Sending & Publishing Communications
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jitsi.

Other priorities:

  • Attract More Attendees
  • Improve Efficiency
  • Launch New Products
See all business priorities See less business priorities

Jitsi Use-Cases and Business Priorities: Customer Satisfaction Data

Jitsi works with different mediums / channels such as Video. Offline. Events etc.

Jitsi's features include Recording, Widgets, and Personalization. and Jitsi support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Jitsi analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Used as part of participating in Focusmate - reliable and straightforward video conferencing...." Peer review by Daniel S., Accountability Ops and Transparency Director, Non-Profit Organization Management

Peer review evidence (same sources as the product rating summary)

"...An example alternative to Skype is the free, open source, and secure web-based Jitsi video conference app.12...." Every photographer needs to be thinking about digital security
"...Others can try Jitsi Meet for 100-500 participants in a video conference call. ..." 10 Best Free video conferencing Software For Online Business Meetings
"...Users can set up a video meeting immediately simply by sharing a link. ..." Working from home, keeping connected: 17 video conferencing and collaboration tools to consider

Jitsi, Zoom Meetings, Zoom Video Webinar, Whereby, FreeConference.com, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jitsi is a free, open-source video conferencing software for web and mobile. Calls can be made, servers launched, and app integration is supported.

Popular Business Setting

for Jitsi

Top Industries

  • Information Technology and Services
  • Computer Software
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Jitsi is popular in Information Technology And Services, Computer Software, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Jitsi Customer wins, Customer success stories, Case studies

How does Jitsi address your Collaboration Challenges?

How can Jitsi optimize your Conference Call Management Workflow?

How can Jitsi enhance your Content Sharing process?

What solutions does Jitsi provide for Community Building & Networking?

How efficiently Does Jitsi manage your Document Sharing?

11 buyers and buying teams have used Cuspera to assess how well Jitsi solved their Webinar and Conferencing needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

 

Motus Commercials - Truck Dealership - Medium

8X8 sees abandoned calls drop to 1 in 20 after UK truck dealer sites shift to single platform

UK

Motus Commercials, a UK truck dealer, improved call abandonment rates from 1 in 5 to 1 in 20 by adopting 8x8's unified communications platform. This transition enhanced customer interactions and oper...ational efficiency across 34 sites.

Read on →
 

Motus Commercials - Automotive - Large

Motus Commercials moves to 8X8 platform driving faster call response - Traders Union

Derby, UK

Motus Commercials has adopted 8X8's platform, consolidating nine separate phone systems into a single solution. This transition led to a 74% reduction in call abandonment and improved call response t...imes, with 85% of calls answered in under 30 seconds.

Read on →
 

Doors Plus - Retail - Medium

Doors Plus Consolidates Contact Centre and Store Operations on 8x8 Platform, Slashes Communications Costs by 50% - Yahoo Finance

Sydney, Australia

Doors Plus, an Australian retailer, has standardized its contact center and store operations on the 8x8 Platform, reducing communication costs by 50%. The deployment, led by Reliance Communications, ...replaced legacy systems and improved operational efficiency across 22 locations. 8x8's solutions, including Contact Center, Engage, and Work, enhance interaction visibility and collaboration.

Read on →
 

Cetera Financial Group - Financial Services - Medium

El Segundo, USA

8x8 helped Cetera Financial Group connect over 40 locations after a major acquisition. Cetera needed to unify communications and enable remote work for its advisors. 8x8 delivered a fast, smooth migr...ation and easy integration with Cisco. Advisors now use 8x8 for chat, text, voice, and video from anywhere. Cetera reports improved flexibility, strong support, and better user experience.

 

Liverpool City Council - Government Administration - Small

Liverpool, UK

Liverpool City Council replaced its inflexible legacy contact center with 8x8 Contact Center. The council deployed the new platform for 190 employees in just 33 days. Staff can now work remotely and ...serve residents through a single portal for voice, email, and social media. The cloud-based solution improved agility, enabled hybrid work, and met key performance measures. Resident feedback improved and the council reduced costs by shifting to digital services.

 

Lichfield District Council - Government Administration - Medium

Lichfield, UK

8x8 Contact Center helped Lichfield District Council cut average wait times from 40 to 8 minutes. The council now handles 30% of resident interactions digitally, with chat inquiries rising tenfold. 4...5% of matched-intent calls are deflected by the AI voice bot. Over 60% decrease in average wait times was achieved. Secure Pay improved PCI DSS compliance for payments. Staff and residents report faster, more consistent service across channels.

Jitsi Community Call

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Jitsi

What is Jitsi?

Jitsi is an open-source, community-driven video conferencing platform that securely connects users across browsers and devices. It allows users to easily build and deploy secure video conferencing solutions. At the heart of Jitsi are Jitsi Video bridge and Jitsi Meet, which allows conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.

It supports passing everyone’s video and audio to all participants, rather than mixing them first, compatible with WebRTC, the open standard for Web communication, and more. Jitsi supports advanced video routing concepts such as simulcast, bandwidth estimations, scalable video coding and many others.

What is Jitsi used for?

Jitsi is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Conference Call Management and Content Sharing .

What are the top features of Jitsi?

Recording, Widgets and Personalization are some of the top features of Jitsi.

Who uses Jitsi?

Jitsi is used by Information Technology And Services, Computer Software and Entertainment among other industries.

What are Jitsi alternatives?

Zoom Meetings, Zoom Video Webinar, Whereby and FreeConference.Com are popular alternatives for Jitsi.

Where is Jitsi located?

Jitsi is headquartered at 675 Creekside Way, Campbell, CA 95008, US.
lightning

Peers used Jitsi for collaboration and conference call management

Jitsi Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

2.50/5 ★

Read Reviews (6)
Analytics

1.37/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

2.50/5 ★

Read Reviews (6)
Analytics

1.37/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Jitsi

Overall Risk Meter

Low Medium High

Top Failure Risks for Jitsi

8x8, Inc. News

Financial

8x8, Inc. Schedules Second Quarter Fiscal 2027 Earnings Release - GuruFocus

8x8, Inc. has scheduled the release of its second quarter fiscal 2027 financial results for November 4, 2026, followed by a conference call to discuss the results.

Executive

8x8 promotes EMEA head to new role as chief strategy officer - Telecompaper

8x8 has promoted Jamie Snaddon to the role of Chief Strategy Officer, reporting to CEO Samuel Wilson. Nerea Gandarias will take over as Managing Director for the EMEA region.

Executive

8x8 names new strategy chief, EMEA managing director - Investing.com

8x8 has appointed Jamie Snaddon as Senior Vice President and Chief Strategy Officer and Nerea Gandarias as Managing Director for EMEA. Snaddon will focus on strategy evaluation and growth opportunities, while Gandarias brings extensive marketing and leadership experience to her new role.

Executive

8x8 Names Jamie Snaddon Chief Strategy Officer - StreetInsider

8x8 has appointed Jamie Snaddon as Chief Strategy Officer and Nerea Gandarias as Managing Director for EMEA. Snaddon will focus on advancing 8x8's strategic plans and growth opportunities, while Gandarias will leverage her experience to continue expanding 8x8's presence in EMEA. These leadership changes aim to enhance strategic execution and value creation.

8x8, Inc. Profile

Company Name

8x8, Inc.

Company Website

https://cpaas.8x8.com/en/

HQ Location

675 Creekside Way, Campbell, CA 95008, US

Employees

501-1000

Social

Financials

IPO