InterCall Overview

Intercall, a part of West Technology Group LLC, provides innovative cloud-based solutions. These solutions connect people and organizations effectively and meaningfully.

Use Cases

Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using InterCall.

Other use cases:

  • Engaging And Following Up
  • Social Media Analytics
  • Lead Qualification: Technographic
  • Communication Management
  • Marketing Mix
  • Event Management
  • Opportunity Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using InterCall.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Efficiency
  • Improve ROI
See all business priorities See less business priorities

InterCall Use-Cases and Business Priorities: Customer Satisfaction Data

InterCall works with different mediums / channels such as Offline. Video. Events etc.

InterCall's features include Recording, and Video Hosting. and InterCall support capabilities include 24/7 Support, Phone Support, Email Support, etc. also InterCall analytics capabilities include Custom Reports, and Analytics.

Reviews

"...InterCall is a simple and high-quality tool for web conferencing...." Peer review by Elizabeth

Peer review evidence (same sources as the product rating summary)

"...It gets the job done when it comes to collaborating with clients or team members working remotely...." Peer review by Alyssa R, Copywriter
"...With a 99.99% uptime and 24/7 operator support, you can rely on InterCall Reservationless-Plus for your most important conference calls...." InterCall Collaboration Cloud
"...A free online meeting tool, InterCall Call Manager brings visual controls and engagement to traditional conference calls...." InterCall Collaboration Cloud

InterCall, FreeConferenceCall.com, LoopUp, Zoho Meeting, Arrangr, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for InterCall

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

InterCall is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Large Enterprise, Mid Market, and Small Business.

InterCall Customer wins, Customer success stories, Case studies

How does InterCall facilitate Collaboration?

What solutions does InterCall provide for Conference Call Management?

Why is InterCall the best choice for Sales Call Management?

How can InterCall optimize your Engaging And Following Up Workflow?

11 buyers and buying teams have used Cuspera to assess how well InterCall solved their Team Collaboration needs. Cuspera uses 255 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

AT&T - Telecommunications - Very Large

Intrado and AT&T Beef Up Partnership

Dallas, USA

Intrado and AT&T have strengthened their partnership to enhance emergency communications using Intrado's NG Nexus platform. This collaboration aims to improve emergency routing, location accuracy, an...d compliance with NG 9-1-1 regulations. AT&T customers will benefit from optimized emergency response capabilities, aligning with FCC's updated requirements for modernizing emergency systems.

Read on →
 

Intrado Enhances Cybersecurity Operations with Palo Alto Networks Unit 42 Managed XSIAM

Intrado has enhanced its cybersecurity operations by adopting Palo Alto Networks Unit 42 Managed XSIAM for its Security Operations Center. This collaboration aims to bolster Intrado's emergency commu...nication systems by providing 24/7 monitoring, threat detection, and rapid response capabilities. The integration reduces detection and resolution times, ensuring robust protection against evolving cyber threats.

Read on →
 

Palo Alto Networks

Intrado Enhances Cybersecurity Operations with Palo Alto Networks Unit ...

Intrado has enhanced its cybersecurity operations by adopting Palo Alto Networks Unit 42 Managed XSIAM to power its Security Operations Center. This partnership strengthens Intrado's ability to safeg...uard its emergency response systems, reducing threat detection and response times to under two minutes for 98% of cases. The integration supports Intrado's commitment to maintaining resilient and reliable emergency communications.

Read on →

Hamilton County Communications Center - Government Administration

Hamilton County Communications Center used Intrado VIPER and Power 911 to improve their 911 call handling. They set up 20 fixed workstations and 15 more for backup and training. They also used laptop...s to manage 911 calls from anywhere, even outside the main center. The laptops helped with both daily work and live training. The director praised Intrado for great customer service and reliable technology.

Winchester Public Schools - Education

Winchester Public Schools wanted to keep students and faculty safe. They needed to be ready for accidents and injuries on campus. They used Intrado Safety Shield to help manage safety and incidents. ...The case study explains how they handled two medical situations at school. The technology helped them respond quickly and protect their community.

lightning

Peers used InterCall for collaboration and conference call management

InterCall Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.67/5

Read Reviews (18)
Analytics

4.38/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.67/5

Read Reviews (18)
Analytics

4.38/5

Read Reviews (6)

Software Failure Risk Guidance

?

for InterCall

Overall Risk Meter

Low Medium High

Top Failure Risks for InterCall

Intrado Life & Safety, Inc. News

Product

Intrado and AT&T Strengthen Longstanding Collaboration to Support NG 9 ...

Intrado and AT&T have strengthened their collaboration to enhance next-generation emergency communications using Intrado’s NG Nexus platform. This integration aims to improve emergency response capabilities by optimizing routing and location accuracy, aligning with FCC's NG 9-1-1 regulations. The partnership leverages Intrado's expertise to support AT&T's wireless and VoIP services, ensuring compliance and reliability in emergency communications.

Product

Intrado Press Releases: Advancing 911 & Public Safety

Intrado and AT&T have strengthened their collaboration to enhance next-generation 9-1-1 emergency communications. The partnership focuses on integrating Intrado's technology with AT&T's wireless and VoIP services to improve public safety communication systems.

Partnership

Intrado Introduces 9-1-1 GIS Solution to Optimize Emergency Call ...

Intrado has entered a strategic reseller agreement with Bradshaw Consulting Services (BCS) to introduce TheAddresser, a cloud-based NG9-1-1 solution. This tool enhances emergency call routing by providing accurate, validated address information, automating data validation, and supporting GIS data management. The collaboration aims to improve emergency response outcomes by ensuring data consistency across jurisdictions.

Product

Intrado Launches Portfolio of AI-Enabled Solutions for Next Generation Emergency Communications Modernization

Intrado has launched a portfolio of AI-enabled, cloud-native solutions aimed at modernizing emergency communications for Public Safety Answering Points (PSAPs). The offerings, including VIPER NextGen, VIPER Answer, and VIPER NextGen Cloud Backup, enhance call handling, automate non-emergency call processes, and ensure operational continuity. These solutions aim to improve efficiency and resilience in emergency response operations.

Intrado Life & Safety, Inc. Profile

Company Name

Intrado Life & Safety, Inc.

Company Website

//intrado.com

HQ Location

7600 Chevy Chase Dr # 201, Austin, Texas 78752-1581, US

Employees

10001+

Social

Financials

PRIVATE