InterCall Overview
Intercall, a part of West Technology Group LLC, provides innovative cloud-based solutions. These solutions connect people and organizations effectively and meaningfully.
Use Cases
Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using InterCall.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using InterCall.
InterCall Use-Cases and Business Priorities: Customer Satisfaction Data
InterCall works with different mediums / channels such as Offline. Video. Events etc.
InterCall's features include Recording, and Video Hosting. and InterCall support capabilities include 24/7 Support, Phone Support, Email Support, etc. also InterCall analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Intercall allowed great scheduling for meetings and offered the advantage of sharing files, powerpoints, and a number of other presentations...." Peer review by User
Peer review evidence (same sources as the product rating summary)
"...Its audio, web and video conferencing services assist small businesses and large enterprises in streamlining their communications and surpassing their business objectives...." Peer review
"...With a 99.99% uptime and 24/7 operator support, you can rely on InterCall Reservationless-Plus for your most important conference calls...." InterCall Collaboration Cloud
"...Intercall allowed great scheduling for meetings and offered the advantage of sharing files, powerpoints, and a number of other presentations...." Peer review by User
InterCall, FreeConferenceCall.com, LoopUp, Zoho Meeting, Arrangr, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for InterCall
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Large Enterprise
- Mid Market
- Small Business
InterCall is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Large Enterprise, Mid Market, and Small Business.
InterCall Customer wins, Customer success stories, Case studies
How can InterCall enhance your Collaboration process?
What Are the key features of InterCall for Conference Call Management?
How does InterCall address your Sales Call Management Challenges?
What benefits does InterCall offer for Engaging And Following Up?
11 buyers and buying teams have used Cuspera to assess how well InterCall solved their Team Collaboration needs. Cuspera uses 255 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Hamilton County Communications Center - Government Administration
Winchester Public Schools - Education
Peers used InterCall for collaboration and conference call management
InterCall Competitors
InterCall Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for InterCall
Overall Risk Meter
Top Failure Risks for InterCall
Intrado Life & Safety, Inc. News
9?1?1 to Campus-Wide Action: Extending Emergency Protection with Intrado ERS and OneAlert
Intrado has integrated its Emergency Response Services (ERS) with OneAlert to enhance campus-wide emergency protection. This integration allows real-time notifications across multiple channels during emergencies, ensuring compliance with Karis Law and RAY BAUMs Act. The system provides a unified safety ecosystem, enabling faster, coordinated responses without additional hardware complexity.
From Alert to Action: End?to?End Emergency Processes and Compliance with Intrado ERS and OneAlert
Intrado has enhanced its emergency response capabilities by integrating its OneAlert platform with the Emergency Routing Service (ERS). This integration allows organizations to send rapid, multimodal alerts during emergencies, ensuring swift communication with first responders and internal teams. The combined solution is designed to improve safety across various sectors, including healthcare and education, by providing precise location data and seamless notification processes.
Intrado 911 Emergency Gateway (EGW)
Intrado released a software update on March 2, 2026, to address a critical path traversal vulnerability (CVE-2026-6074) in its 911 Emergency Gateway (EGW) versions 5.x, 6.x, and 7.x. This vulnerability could allow unauthorized access to read, modify, or delete files. Intrado has contacted customers to coordinate the patch application.
Intrado OneAlert Wins Best Innovation in Security & Compliance at Enterprise Connect 2026
Intrado OneAlert has won the Best Innovation in Security & Compliance award at Enterprise Connect 2026. This recognition highlights Intrado's commitment to providing secure and reliable communication solutions. Intrado OneAlert is a unified mass notification platform that integrates various technologies to enhance safety and communication management for organizations.
Intrado Life & Safety, Inc. Profile
Company Name
Intrado Life & Safety, Inc.
Company Website
//intrado.comHQ Location
7600 Chevy Chase Dr # 201, Austin, Texas 78752-1581, US
Employees
10001+
Social
Financials
PRIVATE
