InterCall Overview
Intercall, a part of West Technology Group LLC, provides innovative cloud-based solutions. These solutions connect people and organizations effectively and meaningfully.
Use Cases
Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using InterCall.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using InterCall.
InterCall Use-Cases and Business Priorities: Customer Satisfaction Data
InterCall works with different mediums / channels such as Offline. Video. Events etc.
InterCall's features include Recording, and Video Hosting. and InterCall support capabilities include 24/7 Support, Phone Support, Email Support, etc. also InterCall analytics capabilities include Custom Reports, and Analytics.
Reviews
"...InterCall provides a unique platform through which companies can engage with their clients-without requiring that they leave their offices...." Peer review by Tim Minahan, Chief Marketing Officer, SAP Ariba
InterCall, FreeConferenceCall.com, LoopUp, Zoho Meeting, Arrangr, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for InterCall
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Computer Software
Popular in
- Large Enterprise
- Mid Market
- Small Business
InterCall is popular in Information Technology And Services, Marketing And Advertising, and Computer Software and is widely used by Large Enterprise, Mid Market, and Small Business.
Comprehensive Insights on InterCall Use Cases
What solutions does InterCall provide for Collaboration?
How efficiently Does InterCall manage your Conference Call Management?
What Are the key features of InterCall for Sales Call Management?
What solutions does InterCall provide for Engaging And Following Up?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well InterCall solved their Team Collaboration needs. Cuspera uses 255 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Case Studies
CASE STUDY Hamilton County Communications Center
CASE STUDY Winchester Public Schools
Peers used InterCall for collaboration and conference call management
InterCall Competitors
InterCall Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (18) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for InterCall
Overall Risk Meter
Top Failure Risks for InterCall
Intrado Life & Safety, Inc. News
Intrado and Toyota Connected Deliver i3-Compliant Advanced Automatic Collision Notification Data Directly to PSAPs
Intrado and Toyota Connected have partnered to deliver Advanced Automatic Collision Notification (AACN) data to public safety answering points (PSAPs) via AT&T's ESInet. This collaboration enhances emergency response by providing telematics data such as crash details and vehicle location, enabling faster deployment of emergency resources. The technology will be available on select 2026 Toyota and Lexus models in the U.S.
Intrado Upgrades Columbus, OH 911 Services with NG911 Multi-Media and AI-based Text Translation
Intrado has upgraded Columbus, OH's 911 services with NG911 technologies, including multi-media sharing and AI-based text translation. These enhancements improve emergency response times and situational awareness, particularly benefiting the city's multicultural community. The Text-2-911 Translation detects languages in real-time, aiding non-English speakers, while multimedia capabilities allow live video sharing from emergencies, enhancing first responders' effectiveness.
Intrados AI Voice Translation and Transcription Technology Speeds 9-1-1 Response
Intrado has launched AI-powered Voice-to-Text translation and transcription technology to enhance 9-1-1 response efficiency. This solution supports over 40 languages, enabling seamless communication for public safety answering points (PSAPs) across the U.S. and Canada. It integrates with both legacy and Next Generation 9-1-1 networks, providing real-time language translation and transcription to improve emergency call handling and dispatch accuracy.
Intrado's ECaTS Improves PSAP Efficiency and Planning
Intrado has enhanced its Emergency Call Tracking System (ECaTS) with a new user interface and end-to-end integration, improving 9-1-1 analytics and reporting. The platform now supports over 200 report types, leveraging NG9-1-1 technology for comprehensive emergency response insights. These upgrades aim to optimize PSAP efficiency, improve incident management, and reduce response times.
Intrado Life & Safety, Inc. Profile
Company Name
Intrado Life & Safety, Inc.
Company Website
//intrado.comHQ Location
7600 Chevy Chase Dr # 201, Austin, Texas 78752-1581, US
Employees
10001+
Social
Financials
PRIVATE
