interana Overview

Interana is the fast and scalable event-based analytics solution to answer critical business questions about how customers behave and products are used. It helps companies build the right strategies to acquire new customers, maximize retention, and improve business performance.

Interana offers an online application for the development of insights by interpreting large amounts of data in real-time, employing a visual interface where users can perform queries directly, enabling users to analyze and explore the key business metrics that matter most in a data-driven world, such as growth, retention, conversion, and engagement, in seconds, rather than the hours or days it often takes with existing solutions.

Interana features include Innovate, Increase customer satisfaction, Improve functionality, in seconds, Product Innovation, Customer Success, Content Optimization, Engineering and DevOps, and Self Service Analytics.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well interana solved their Customer Journey and Experience needs. Cuspera uses 366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using interana.

Other priorities:

  • Acquire Customers
  • Grow Market Share
  • Scale Best Practices
  • Improve Efficiency
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Funnel Analysis , Lead Analytics , as the business use cases that they have been most satisfied while using interana.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.81/5

Read Reviews (39)

"...Organizations can now easily get insights from user behaviors in real-time to give their customers exceptional and engaging experiences Interana, maker of advanced solutions for behavioral product analytics in the GDPR era, announced it is using Microsoft Azure to power its behavioral analytics solution...." Interana Fast-Tracks Enterprise Behavioral Analytics, Powered by Microsoft Azure
engaging and following up

4.69/5

Read Reviews (20)

"...Interana empowers our customers to quickly find specific answers, gain valuable insights, and take actions that improve key metrics like conversion, engagement, and retention. ..."
Funnel Analysis

4.84/5

Read Reviews (20)

"...Interana do this by delivering a fast, event based analytics solution for visual and interactive exploration to understand how customers behave and products are used. ...."
Lead Analytics

4.83/5

Read Reviews (19)

"...They couldn t efficiently process the amount of data we re generating or do behavioral analysis, leading to long delays and unanswered questions...."
PEER EXPERIENCES
Engagement Management

4.81/5

Read Reviews (39)

"...Organizations can now easily get insights from user behaviors in real-time to give their customers exceptional and engaging experiences Interana, maker of advanced solutions for behavioral product analytics in the GDPR era, announced it is using Microsoft Azure to power its behavioral analytics solution...." Interana Fast-Tracks Enterprise Behavioral Analytics, Powered by Microsoft Azure
engaging and following up

4.81/5

Read Reviews (20)

Funnel Analysis

4.84/5

Read Reviews (20)

"...Interana do this by delivering a fast, event based analytics solution for visual and interactive exploration to understand how customers behave and products are used. ...." Peer review
Lead Analytics

4.83/5

Read Reviews (19)

"...They couldn t efficiently process the amount of data we re generating or do behavioral analysis, leading to long delays and unanswered questions...." Peer review by Bryan Mao, Head of Business Operations and Analytics, BloomBoard

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 366 insights from peers and experts to help you assess how these interana use cases fit your Customer Journey and Experience needs.

Based on peer insights

Cuspera recommends interana for

Use Cases Engagement Management , Funnel Analysis , Lead Analytics
Features Predictive Analytics, Recording
Business Priorities Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Acquire Customers
Industries Internet

Popular Business Setting

for interana

Top Industries

  • Internet

Popular in

  • Mid Market

Peers used interana to Enhance customer relationships and Enter new markets internationally or locally

Peer and Expert Opinion on Features

for interana

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Predictive analytics

4.58/5

Read Reviews (8)
Recording

4.35/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Predictive analytics

4.58/5

Read Reviews (8)
Recording

4.35/5

Read Reviews (6)

IT and Other Capabilities

for interana

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (12)
Data Import

4.30/5

Read Reviews (16)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (12)
Data Import

4.30/5

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.38/5

Read Reviews (7)
Phone Support

3.11/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.38/5

Read Reviews (7)
Phone Support

3.11/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (12)
Analytics

4.68/5

Read Reviews (108)
Custom Reports

4.57/5

Read Reviews (93)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.61/5

Read Reviews (12)
Analytics

4.68/5

Read Reviews (108)
Custom Reports

4.57/5

Read Reviews (93)

Software Failure Risk Guidance

?

for interana

Overall Risk Meter

Low Medium High

Top Failure Risks for interana

Vendor Profile Details

Company Name

Interana

Company Website

https://www.interana.com/

HQ Location

800 W El Camino Real, Mountain View, California 94040, US

Employees

51-100

Social

Financials

Series A