Interactive E-mail Marketing: Product updates, Customer stories, and Insights | 2026 Cuspera

Interactive® Direct Marketing™ helped Metavante Corporation improve client communication in the financial services industry. Metavante used targeted email campaigns to reach existing and new customer...s. The company sent 60,000 emails since 2004, with an average of 5,000 emails per month. These campaigns helped Metavante retain clients and grow new business. Email proved to be a focused and effective marketing tool for their niche audience.
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Interactive Direct Marketing™ helped Prajnopaya Foundation improve its email communication. Before using Interactive, Prajnopaya struggled to keep members and donors informed about events and relief ...work. With Interactive, they used monthly newsletters to invite members and share updates. The tool's spam filters and user-friendly process made communication easier. This led to better attendance at programs and more awareness of their goals.
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Interactive Direct Marketing helped Days Inn launch a Daylight Savings email campaign. The campaign reached over 93,000 recipients, with a 10% click-through rate and less than 2% opt-out. Most clicks... happened in the first 72 hours. Days Inn used business intelligence, creative design, and data mining to improve customer communication and response. The campaign showed strong results for email marketing in the hospitality industry.
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Interactive® Direct Marketing™ helped Carpenter Technology reach new markets and keep existing customers. Carpenter used targeted email campaigns to explain its products and build relationships. The ...solution included online forms for orders and feedback. Carpenter sent over 90 campaigns and processed around 1 million emails. This helped Carpenter grow in Asia, Europe, and Mexico and improve customer engagement.
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Interactive helped Fortune500 Corporation, a major US insurance company, improve lead management and customer response. The company used Interactive's Business Intelligence, Lead Management, Data War...ehousing, and Call Me Now products. After a 30-day pilot, they achieved a 6.2% close rate on leads. Over time, the close rate increased to over 20%. 95% of emails are now routed automatically, and 75% of responses are under two hours. The company saves on staffing and generates $10 million in customer value each year.
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Interactive BPO helped Nestle Purina send over 50,000 targeted emails each month. The direct marketing campaigns reached pet owners and promoted Purina's research in animal health. Interactive custom...ized campaigns for each of Purina's brands and agencies. The solution increased awareness and reinforced Purina's image as a caring, research-driven pet food leader. Purina kept its top position in the pet food industry and gained new customers.
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