Insightrix Communities Overview

Insightrix Communities is a leading online market research platform. It offers DIY research communities and panel transition services.

Use Cases

Customers recommend Engagement Management, Online Polls, Social Media Analytics, as the business use cases that they have been most satisfied with while using Insightrix Communities.

Other use cases:

  • Market Research
  • Onboarding
  • Customer Feedback Management
  • Contract Management
  • Trust Management
  • Content Sharing
  • Sending & Publishing Communications
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Insightrix Communities Use-Cases and Business Priorities: Customer Satisfaction Data

Insightrix Communities's features include Feedback Surveys. and Insightrix Communities support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Insightrix Communities analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Insightrix online community software provides clients with an engagement platform to co-create with their customers in a highly flexible and integrated manner...." Peer review

Insightrix Communities, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Insightrix Communities

Top Industries

  • Insurance
  • Entertainment
  • Education

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Insightrix Communities is popular in Insurance, Entertainment, and Education and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Insightrix Communities Use Cases

What solutions does Insightrix Communities provide for Engagement Management?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Insightrix Communities solved their Community Management needs. Cuspera uses 107 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Insurance

CASE STUDY a leading insurance firm

Insightrix Research used neuroscience technology to help a leading insurance firm test TV ads. The goal was to see how people in Saskatchewan respond to public service ads on an unconscious level. In...sightrix used EEG, eye tracking, and facial coding in interviews with men and teens. The research found that attention peaks before dramatic events and drops after. The study showed neuroscience tools can help make ads more effective by tracking attention and emotion.

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Non-Profit Organization Management

CASE STUDY Saskatoon SPCA

Insightrix worked with the Saskatoon SPCA in 2018 to help the non-profit improve its community service. The project included research studies for strategic planning, brand awareness, and donor resear...ch. Insightrix developed custom research methods that fit the SPCA's budget. The research helped the SPCA update its business plan and long-term strategy. The SPCA valued Insightrix's guidance and animal-friendly approach.

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Food & Beverages

CASE STUDY SaskCanola

Insightrix Online Voting helped SaskCanola run its 2014 Board of Directors election online for the first time. SaskCanola needed a secure and easy way to move from paper ballots to online voting for ...its 26,000 members. Insightrix ran a test election and got approval from the Agri-Food Council. Over 500 members voted online, and less than 50 used paper ballots. SaskCanola staff and board gained confidence in the new system and plan to use it again.

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Government Administration

CASE STUDY Saskatchewan Government

Insightrix helped the Saskatchewan Government with public consultations for a provincial anti-bullying strategy. The challenge was to gather input from a wide range of residents. Insightrix ran 16 in...-person sessions and created an online community, reaching about 1,000 people in total. The online process allowed for more voices and deeper insights. The results helped shape recommendations for a new anti-bullying strategy in the province.

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Sports

CASE STUDY Saskatchewan Roughriders

Insightrix Research helped the Saskatchewan Roughriders understand their brand perception among Saskatchewan residents, focusing on younger fans. The team wanted to identify different fan segments an...d their engagement with the Rider brand. Insightrix used SaskWatch, an online research panel, and set quotas by age and gender for accurate results. They analyzed fan values, demographics, and merchandise buying habits. The findings helped the Roughriders improve fan engagement and prepare for changes like moving to the new Mosaic Stadium.

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Telecommunications

CASE STUDY SaskTel

Insightrix used its Mobile Ethnography solution to help SaskTel understand customer perceptions and daily use of its telecommunication services. The challenge was to uncover real brand perceptions an...d usage patterns as digital convergence and IoT trends grow. Insightrix conducted in-depth interviews, a 10-day online ethnography, and focus groups with SaskTel customers. The study revealed key insights into customer expectations, service value, and actual versus perceived time spent connected. These findings helped SaskTel develop a targeted communications strategy based on real customer behavior.

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Video

Why Fake Persona's are Inaccurate

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Insightrix Communities Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (15)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5 ★

Read Reviews (15)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Insightrix Communities

Top Failure Risks for Insightrix Communities

Insightrix Research Profile

Company Name

Insightrix Research

Company Website

https://www.communities.insightrix.com/

HQ Location

1-3223 Millar Avenue, Saskatoon, Saskatchewan S7K 5Y3, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

NA