iELS Overview
This is a summary of the comprehensive capabilities and benefits of iELS based on over 381 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
iELS, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if iELS is right for your needs? Our Cuspera AI engine can evaluate how iELS fits your specific business needs, industry, and context. Get your personalized assessment report today.
iELS supports business activities such as:
- Loyalty Management
- Campaign Management
- Sending & Publishing Communications
- Tracking & Monitoring Communications
- Event Management
iELS can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Grow Market Share, Improve ROI, Improve Brand Engagement, etc. It can help manage these activities if you use Offline for these needs. As a solution, iELS's capabilities include Rewards, Gamification, and Personalization.
Reviews
"...iELS offers powerful marketing strategy that helps companies identify, retain and increase customer loyalty by rewarding their customer...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well iELS solved their Customer Loyalty Management needs. Cuspera uses 381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using iELS.
Use Cases
Peers recommend Loyalty Management , Campaign Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using iELS.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.96/5 ★ |
"...iELS offers powerful marketing strategy that helps companies identify, retain and increase customer loyalty by rewarding their customer...." Peer review |
| customise loyalty program |
4.80/5 ★ |
"...Increase customer loyalty as card is always stored in their wallets. ..." e-Purse / Prepaid System - iEPS |
| Campaign Management with Offline |
4.61/5 ★ |
"...The effective handling of the customer service process is crucial to the success of any loyalty marketing program...." Loyalty Program - iELS |
| Sending & Publishing Communications |
3.49/5 ★ |
"...e-Wallet host will send the payment message for the total charges to the consumer apps, Consumer then key in the PIN at his device...." Cardbiz Solutions Sdn Bhd |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.96/5 ★ |
"...iELS offers powerful marketing strategy that helps companies identify, retain and increase customer loyalty by rewarding their customer...." Peer review |
|
| customise loyalty program |
4.96/5 ★ |
| Campaign Management with Offline |
4.61/5 ★ |
"...The effective handling of the customer service process is crucial to the success of any loyalty marketing program...." Loyalty Program - iELS |
|
| Sending & Publishing Communications |
3.49/5 ★ |
"...e-Wallet host will send the payment message for the total charges to the consumer apps, Consumer then key in the PIN at his device...." Cardbiz Solutions Sdn Bhd |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 381 insights from peers and experts to help you assess how these iELS use cases fit your Customer Loyalty Management needs.
Peers used iELS to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for iELS
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (25) |
| Gamification | Read Reviews (25) |
| Personalization | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (25) |
| Gamification | Read Reviews (25) |
| Personalization | Read Reviews (7) |
IT and Other Capabilities
for iELS
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (69) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (69) |
| Data Export | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (38) |
| Analytics | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (38) |
| Analytics | Read Reviews (16) |
Software Failure Risk Guidance
?for iELS
Overall Risk Meter
Top Failure Risks for iELS
Vendor Profile Details
Company Name
Cardbiz Solutions Sdn Bhd
Company Website
https://www.cardbiz.com.my/HQ Location
Level 30, MYEG Tower, No. 8, Jalan Damansara, Empire City, PJU 8, Selangor 47820, MY
Employees
51-200
Social
Financials
PRIVATE
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