iAdvize Overview

iAdvize takes e-commerce to the next level with its AI Shopping Assistant. It's a generative AI tool that enhances customer interactions, aiming to boost conversion rates by tenfold. Over 350 brands rely on iAdvize to revamp their customer journeys, making it a go-to solution for those looking to improve online shopping experiences. The platform is known for facilitating high-quality AI-driven conversations that lead to more orders. With a focus on ease of use, iAdvize allows businesses to seamlessly integrate AI into their customer service operations, making it an attractive option for innovative e-commerce brands.

Use Cases

Customers recommend Engagement Management, Contact List Management, Collaboration, as the business use cases that they have been most satisfied with while using iAdvize.

Other use cases:

  • Helpdesk Management
  • Customer Case Management
  • Measuring Customer Satisfaction
  • Segmentation And Targeting
  • Direct Marketing
  • Conversion Management
  • Lead Engagement
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using iAdvize.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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iAdvize Use-Cases and Business Priorities: Customer Satisfaction Data

iAdvize works with different mediums / channels such as Chat. Website. Mobile etc.

Reviews

"...Having worked with iAdvize since 2013, we recognize the importance of having a clear, defined, and structured targetting strategy to help drive the right sort of contacts maximizing the customer experience, and adding value through web chat interactions...." Peer review by Scott Bain, Head of Contact Centre Operations, House of Fraser

iAdvize, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

iAdvize is a conversational platform enabling over 2000 brands in 100 countries to deliver profitable human touch at scale. Trusted Generative AI enhances e-commerce experiences.

Popular Business Setting

for iAdvize

Top Industries

  • Information Technology and Services
  • Internet
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

iAdvize is popular in Information Technology And Services, Internet, and Marketing And Advertising and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on iAdvize Use Cases

Why is iAdvize the best choice for Engagement Management?

What solutions does iAdvize provide for Contact List Management?

What makes iAdvize ideal for Collaboration?

How efficiently Does iAdvize manage your Customer Case Management?

16+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well iAdvize solved their Live Chat needs. Cuspera uses 217 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

Apparel & Fashion

CASE STUDY IKKS

IKKS achieved 80% e-commerce automation with generative AI, improving customer support and cost management.

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Consumer Services

CASE STUDY Rosemood

Rosemood improved digital customer service with iAdvize since 2014, enhancing customer engagement and project personalization.

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Hospitality

CASE STUDY Best Western France

Best Western France's omnichannel strategy boosted revenue through AI and improved customer engagement since 2018.

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Consumer Electronics

CASE STUDY OtterBox

OtterBox improved its D2C strategy, enhancing digital customer experience and innovation for their outdoor adventurer customers.

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Consumer Electronics

CASE STUDY Samsung

Samsung used iAdvize to boost online sales, covering 100% of customer inquiries, amid a 200%-300% traffic surge during COVID-19.

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Consumer Electronics

CASE STUDY Vanden Borre

Vanden Borre improved their CSAT by 28 points using iAdvize's multilingual AI chatbot, providing 24/7 assistance on 15,000 product pages.

Read more →

Video

iAdvize: Trusted Generated AI for E-Commerce

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Peers used iAdvize for engagement management and contact list management

iAdvize Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.69/5 ★

Read Reviews (10)
Custom Reports

4.01/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (10)
Analytics

4.69/5 ★

Read Reviews (10)
Custom Reports

4.01/5 ★

Read Reviews (23)

iAdvize Integrations

iAdvize integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

2.79/5 ★

Read Reviews (15)
Data Export

2.18/5 ★

Read Reviews (3)

AT Internet Analytics Suite

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Kameleoon

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for iAdvize

Overall Risk Meter

Low Medium High

Top Failure Risks for iAdvize

iAdvize SAS News

iAdvize recognized as a Strong Performer among digital customer interaction solutions by independent research firm

iAdvize recognized as a "Strong Performer" among digital customer interaction solutions by independent research firm.

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iAdvize SAS Profile

Company Name

iAdvize SAS

Company Website

https://www.iadvize.com/en/

HQ Location

Nantes, France

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES C