Glia OneChannel Overview

Glia-onechannel unifies all interaction channels for seamless integration. ChannelLess Architecture overcomes omnichannel limitations, enhancing customer service efficiency.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Collaboration, as the business use cases that they have been most satisfied with while using Glia OneChannel.

Other use cases:

  • Social Media Management
  • Measuring Net Promoter Score
  • Measuring Customer Satisfaction
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Glia OneChannel.

Other priorities:

  • Build Brand Awareness
  • Improve Digital And Social Presence
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Glia OneChannel Use-Cases and Business Priorities: Customer Satisfaction Data

Glia OneChannel works with different mediums / channels such as Chat. and Social Media.

Reviews

"...SaleMove is always looking for creative new ideas to help provide additional value to our customers...." Peer review by Verified User, Project Manager in Customer Service, Insurance

Popular Business Setting

for Glia OneChannel

Top Industries

  • Insurance

Popular in

  • Large Enterprise

Glia OneChannel is popular in Insurance, and is widely used by Large Enterprise,

Comprehensive Insights on Glia OneChannel Use Cases

How efficiently Does Glia OneChannel manage your Engagement Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
Glia OneChannel case study
Banking
Banking
CASE STUDY Umpqua Bank

Umpqua Bank improved customer loyalty and online sales, modernized support, and identified improvement areas using advanced benchmarks and AI-powered solutions.

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Glia OneChannel case study
Financial Services
Financial Services
CASE STUDY Expedition CU

Expedition CU improved member experience and employee efficiency with digital and phone support, video banking, and AI management.

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Glia OneChannel case study
Financial Services
Financial Services
CASE STUDY Illinois Community Credit Union (ICCU)

Glia Virtual Assistant & Digital Customer Service helps CU attract, educate younger members.

Read More

Glia OneChannel Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (5)
Custom Reports

3.87/5 ★

Read Reviews (2)
Analytics

2.71/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (5)
Custom Reports

3.87/5 ★

Read Reviews (2)
Analytics

2.71/5 ★

Read Reviews (4)

Glia OneChannel Integrations

Glia OneChannel integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.67/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Glia OneChannel

Top Failure Risks for Glia OneChannel

Glia Technologies, Inc News

Partnership

Blend and Glia Partner to Transform Customer and Member Interactions for Bank and Credit Union Lending Teams

Blend Labs and Glia have announced a partnership to integrate Glias chat, voice, video, and AI-powered interaction tools into Blends Digital Banking platform. This collaboration enables banks and credit unions to guide borrowers through mortgage and consumer loan applications, improving customer engagement, application completion rates, and borrower loyalty.

Product

Glia Introduces Latest AI Innovations, Including Glia Quality Analyst(GPT) - PR Newswire

Glia has introduced new AI innovations, including the Glia Quality Analyst (GPT).

Product

Glia Introduces Latest AI Innovations, Including Glia Quality ...

Glia introduces new AI innovations, including Glia Quality AnalystGPT, enhancing customer engagement through various digital and phone-centric solutions, video banking, and AI-powered call center services for financial institutions.

Executive

Glia Doubles Down on Channel and Hires Ray Hicken as Executive Channel Advisor - PR Newswire

Glia hires Ray Hicken as Executive Channel Advisor to strengthen their channel strategy.

Glia Technologies, Inc Profile

Company Name

Glia Technologies, Inc

Company Website

https://www.glia.com/

HQ Location

30 W 21st St New York, New Yorkr 10010, US

Employees

51-100

Social

Financials

SERIES D