boost.ai Overview

Boost.ai's conversational AI platform enhances self-service capabilities for enterprises, significantly improving customer satisfaction. Businesses leverage this platform to deliver seamless self-service experiences across various channels, ensuring quick returns on investment. The platform's use of generative AI allows for hyper-personalized customer interactions, tailoring responses to individual needs and preferences. This technology is particularly beneficial for industries seeking to elevate customer engagement and streamline support processes. By integrating Boost.ai into their operations, companies can transform their customer service approach, leading to improved client retention and loyalty. A notable fact is the platform's proven track record in enhancing customer satisfaction, making it a reliable choice for businesses aiming to optimize their service delivery.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using boost.ai.

Other use cases:

  • Conversion Management
  • Lead Analytics
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using boost.ai.

Other priorities:

  • Improve Stakeholder Relations
See all business priorities See less business priorities

boost.ai Use-Cases and Business Priorities: Customer Satisfaction Data

boost.ai works with different mediums / channels such as Support Groups. and Social Media.

Reviews

"...With tireless dedication to machine learning, they have developed the world s most complete software for building, implementing and operating digital advisors powered by their market-leading conversational AI...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Learn from conversational AI experts about the challenges, recommendations and successes of automating customer interactions. ..." Conversational AI & Virtual Agents
"...64 mins - Guest speaker Ramtin Matin, Lead Technological Strategist at Sparebank 1 SR-Bank offers key insights on how businesses can use conversational AI to automate knowledge, support and sales while reducing costs and boosting revenue. ..." Conversational AI & Virtual Agents
"...We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. ..." Conversational AI & Virtual Agents

boost.ai, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Boostai enhances self-service and customer satisfaction with its comprehensive conversational AI platform. Enterprises can achieve new heights through this end-to-end solution.

boost.ai Customer wins, Customer success stories, Case studies

How can boost.ai enhance your Engagement Management process?

 

Accenture to roll out Copilot to all 743, 000 employees in boost for ...

Microsoft will deploy its Copilot 365 AI assistant to all 743,000 Accenture employees, marking the largest enterprise deal for the chatbot. This move aims to increase Microsoft's paying customer base... for its AI offerings. Accenture reports significant productivity gains from the initial deployment, with 97% of employees completing tasks faster and 53% noting major productivity improvements.

Read on →
 

Jack Henry Selects boost.ai to Deliver AI Agents Across Banking Network

Jack Henry Selects boost.ai to Deliver AI Agents Across Banking Network

Read on →
 

Jack Henry Selects boost.ai to Deliver AI Agents Across Banking Network - MarTech Cube

Jack Henry has partnered with boost.ai to deploy AI agents across its banking network. This collaboration aims to automate 32% of inbound calls, enhancing customer experience and paving the way for b...roader AI integration in secure, user-authenticated scenarios.

Read on →

TourRadar - Travel - Medium

Boost.ai's conversational AI platform helped TourRadar automate 82% of customer inquiries and save over 780 hours monthly. The AI Agent now deflects 80% of live chat traffic, up from 50%, and deliver...s 98% response accuracy. TourRadar's team can focus on complex cases while the AI handles routine support. The solution improved customer satisfaction and made support available 24/7.

Västra Götaland region - Government Administration - Large

boost.ai's conversational AI platform helped the Västra Götaland region launch a Covid-19 virtual agent in just 6 days. The chatbot automated over 800 conversations daily, reducing long wait times fo...r citizens seeking pandemic information. Medical staff updated the bot without IT help, using a no-code builder. The solution improved access to public health info and freed up human agents for complex queries. The project later expanded to cover broader healthcare questions.

MSU Federal Credit Union - Banking - Large

Boost.ai's conversational AI platform helped MSU Federal Credit Union launch a virtual agent in just 10 days. The AI chatbot automated up to 15,000 internal employee interactions per month. Staff app...roval reached 100% after four weeks. The solution integrated with Sharepoint, making it easy for employees to access information. The project improved operational efficiency and onboarding for new staff.

boost.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.74/5

Read Reviews (27)
Analytics

4.53/5

Read Reviews (9)
Custom Reports

3.17/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.74/5

Read Reviews (27)
Analytics

4.53/5

Read Reviews (9)
Custom Reports

3.17/5

Read Reviews (1)

Software Failure Risk Guidance

?

for boost.ai

Top Failure Risks for boost.ai

Boost AI AS News

Partnership

Celonis & AWS boost AI agents with S3 process data

The collaboration between Celonis and AWS integrates Celonis' Process Intelligence platform with Amazon S3, enabling AI agents to access operational data directly. This integration enhances AI deployment by reducing data duplication and improving pipeline performance. BMW Group is utilizing this technology to optimize manufacturing processes by leveraging process data without extensive data migration.

M&A

Boost Security acquires SecureIQx and Korbit, adds $4M in new funding

Boost Security Inc. has acquired SecureIQx and Korbit Technologies Inc. to enhance its AI-native defense platform for software development. SecureIQx adds reachability analysis capabilities, while Korbit.ai contributes an AI-based code review system. Boost also secured an additional $4 million in funding to further develop its platform, positioning itself against competitors like Snyk and Apiiro.

Partnership

Stitchy Wins Global boost.ai Influence and Strategy Brief

Boost.ai has appointed Stitchy as its global influence and social strategy partner. This partnership aims to develop a long-term influence framework for the enterprise CX and AI category, enhancing boost.ai's credibility with senior decision-makers. The collaboration focuses on structural influence and aligns with boost.ai's 'Do Better' platform to solidify its position as a trusted name in enterprise conversational AI.

Product

Boost.ai SOC 2 Type II Certified: Secure Conversational AI Platform

Boost.ai has achieved SOC 2 Type II certification for its conversational AI platform, ensuring high security standards for data protection. This certification, alongside existing ISO certifications, enhances procurement processes for banking and insurance sectors by providing third-party operational assurance. The platform's hybrid NLU-LLM architecture supports secure AI deployment in regulated industries, reinforcing Boost.ai's commitment to security and compliance.

Boost AI AS Profile

Company Name

Boost AI AS

Company Website

https://www.boost.ai/

HQ Location

Sandnes, Rogaland

Employees

11-50

Social

Financials

SERIES A