boost.ai Overview

Boost.ai's conversational AI platform enhances self-service capabilities for enterprises, significantly improving customer satisfaction. Businesses leverage this platform to deliver seamless self-service experiences across various channels, ensuring quick returns on investment. The platform's use of generative AI allows for hyper-personalized customer interactions, tailoring responses to individual needs and preferences. This technology is particularly beneficial for industries seeking to elevate customer engagement and streamline support processes. By integrating Boost.ai into their operations, companies can transform their customer service approach, leading to improved client retention and loyalty. A notable fact is the platform's proven track record in enhancing customer satisfaction, making it a reliable choice for businesses aiming to optimize their service delivery.

Use Cases

Customers recommend Engagement Management, Lead Qualification: Technographic, Advertisement, as the business use cases that they have been most satisfied with while using boost.ai.

Other use cases:

  • Conversion Management
  • Lead Analytics
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using boost.ai.

Other priorities:

  • Improve Stakeholder Relations
See all business priorities See less business priorities

boost.ai Use-Cases and Business Priorities: Customer Satisfaction Data

boost.ai works with different mediums / channels such as Support Groups. and Social Media.

Reviews

"...With tireless dedication to machine learning, they have developed the world s most complete software for building, implementing and operating digital advisors powered by their market-leading conversational AI...." Peer review

Boostai enhances self-service and customer satisfaction with its comprehensive conversational AI platform. Enterprises can achieve new heights through this end-to-end solution.

Comprehensive Insights on boost.ai Use Cases

How can boost.ai optimize your Engagement Management Workflow?

Case Studies

Telecommunications

CASE STUDY Hallon

Hallon used Berry, a conversational AI, to improve customer service. They cut customer service queues from months to minutes. Berry automated 65% of inquiries and handled 40,000 conversations monthly.... Hallon achieved a 90% resolution rate. They reduced email backlog and chat wait times, improving customer satisfaction.

Read more →
Government Administration

CASE STUDY Asker kommune

Asker kommune uses AI to help 6,500 employees. They use a virtual agent called Tore. Tore answers questions 24/7. Employees are happy with Tore. Tore has a knowledge base of 2,600 topics.

Read more →
Banking

CASE STUDY Nordea

Nordea uses AI to improve customer service. They have 12 virtual agents in four markets. The agents handle 90% of customer requests. Nova, their virtual agent, answers 2,300 banking questions. It has... a 95% resolution rate in Finland. Nordea serves 9 million private and 500,000 corporate customers.

Read more →
Insurance

CASE STUDY Tryg

Tryg used conversational AI to improve customer service in Denmark, Norway, and Sweden. In Norway, the virtual agent Mia automated 80% of customer interactions. In Denmark, Rosa improved internal sup...port with a 95% accuracy rate. In Sweden, Ebbe was launched quickly during COVID-19 to assist with travel insurance.

Read more →
Telecommunications

CASE STUDY A1 Slovenia

A1 Slovenia wanted to improve customer service and meet high customer expectations. Their old chatbot was not flexible and often lost context, causing customer drop-off. They worked with boost.ai to ...launch Lumi, an AI agent using generative AI. Lumi now handles over half of all customer interactions. A1 saw a 103-point increase in Net Promoter Score for customers using Lumi. Queries with generative AI are 70% less likely to need human help.

Read more →
Banking

CASE STUDY Íslandsbanki

Íslandsbanki used boost.ai's platform to automate 50% of online traffic in 6 months. The AI mastered Icelandic in days. 85-90% of customers had a positive experience. They liked getting information w...ithout visiting a branch.

Read more →

boost.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (27)
Analytics

4.53/5 ★

Read Reviews (9)
Custom Reports

3.17/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.74/5 ★

Read Reviews (27)
Analytics

4.53/5 ★

Read Reviews (9)
Custom Reports

3.17/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for boost.ai

Top Failure Risks for boost.ai

Boost AI AS News

Product

Test Studio by boost . ai : Confidently Deploy Enterprise AI Agents with Automated Testing

Test Studio by boost.ai allows enterprises to deploy AI agents with automated testing, enhancing confidence in their AI solutions.

Read more →
Product

boost . ai Enterprise GenAI Now Available on Genesys AppFoundry

boost.ai's Enterprise GenAI is now available on the Genesys AppFoundry, indicating a new product integration.

Read more →

Strategic Income Solutions Partners with boost . ai : Tapping the Power of AI to Grow Member Engagement

Strategic Income Solutions partners with boost.ai to enhance member engagement using AI technology.

Read more →

SAP To Buy WalkMe For $1 . 5B To Boost AI Copilot Joule , Signavio

SAP acquires WalkMe for $1.5B to boost AI Copilot Joule, Signavio, enhancing user support and IT value.

Read more →

Boost AI AS Profile

Company Name

Boost AI AS

Company Website

https://www.boost.ai/

HQ Location

Sandnes, Rogaland

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A