Friendlyway Overview

Friendlyway-secure-browser enhances secure browsing. Friendlyway products include various solutions for interactive customer engagement.

This is a summary of the comprehensive capabilities and benefits of Friendlyway based on over 47 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Friendlyway, belong to a category of solutions that help Visitor Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Friendlyway is right for your needs? Our Cuspera AI engine can evaluate how Friendlyway fits your specific business needs, industry, and context. Get your personalized assessment report today.

Friendlyway supports business activities such as:

  • Promotion Management
  • Discount Management
  • Creating Contact List
  • Generation Of New Leads
  • Advertisement

Friendlyway can help you with many business goals, such as Enhance Customer Relationships, and Improve Digital And Social Presence. It can help manage these activities if you use Promotions Coupons Video etc. for these needs.

Friendlyway Construction Vertical is its biggest customer base.

Reviews

"...Very robust browser that blocks ads and threats alike. ...." Peer review by Verified Reviewer, Construction

Friendlyway Reviews

11 buyers and buying teams have used Cuspera to assess how well Friendlyway solved their Visitor Management needs. Cuspera uses 47 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Visitor Management needs.

Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities peers achieved using Friendlyway.

Other priorities:

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Use Cases

Peers recommend Promotion Management , Discount Management , Creating Contact List , as the business use cases that they have been most satisfied while using Friendlyway.

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Customer Stories

 

inprotec GmbH - Manufacturing - Medium

Heitersheim, Germany

friendlyway automated inprotec GmbH’s visitor management with the Empire 22 Pro kiosk and cloud platform. The new system enabled self-check-in, digital instructions, and instant badge printing. Check...-in became 10 times faster and costs dropped by 5 times. Employees now spend less time on reception tasks. Security and compliance improved with digital visitor tracking.

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BayWa - Retail - Very Large

Munich, Germany

BayWa used friendlyway Welcome 43 Pro kiosks with Microsoft Teams to offer live video consultations in stores. Customers can now get expert advice, pay with EC cards, and print documents at the kiosk.... The solution connects customers to central experts, reducing wait times and easing staff workload. In-store teams focus on other tasks while experts handle complex questions remotely. BayWa improved service quality and created a seamless omnichannel experience for building materials shoppers.

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Munich Government Service Center - Government Administration - Large

Munich, Germany

Munich Government Service Center used friendlyway's digital signage and cloud platform to improve visitor navigation and information delivery. The center deployed 294 digital signage devices across s...even floors and 43,000+ sq. feet. The solution included wayfinding, room signage, and ADA-enabled interactive displays. Up to 5,000 visitors per day now benefit from easier navigation and streamlined administrative processes. The project transformed the visitor experience and optimized foot traffic in the complex.

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Achensee Tourism - Hospitality - Small

Austria

Achensee Tourism used friendlyway's digital signage and kiosk platform to improve visitor experiences for over 1.6 million annual guests. The solution included interactive kiosks, wayfinding, and rea...l-time video calling for instant support. Achensee deployed more than 70 digital signage devices across the region. The platform enabled 24/7 customer service and doubled operational cost efficiency for support teams. Visitors now access real-time information, book services, and receive live help at key locations.

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Hochschwarzwald Tourism Organization - Hospitality - Small

Germany

Hochschwarzwald Tourism Organization used friendlyway’s interactive kiosks to improve guest services across 20 towns. The kiosks provide real-time information, live video calls, and wayfinding for vi...sitors. The solution enabled 24/7 guest support without increasing staff. Tourism teams saw a 2x boost in efficiency and cost control. Local businesses gained more visibility and bookings through digital promotion.

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BayWa AG - Retail - Very Large

friendlyway Welcome 43 Pro kiosks with Microsoft Teams integration helped BayWa AG offer live video support and payments at checkout. BayWa faced challenges with expert availability and disjointed to...ols in their stores. The kiosks let customers connect to experts, pay with EC cards, and print documents in one session. Staff workload dropped and customer service improved. BayWa now delivers fast, expert advice and seamless transactions in its building materials retail stores.

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Popular Business Setting

for Friendlyway

Top Industries

  • Construction
  • Non-Profit Organization Management

Popular in

  • Enterprise
  • Small Business

IT and Other Capabilities

for Friendlyway

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.06/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.06/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.67/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.67/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.67/5 ★

Read Reviews (4)
Analytics

3.06/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.67/5 ★

Read Reviews (4)
Analytics

3.06/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Friendlyway

Top Failure Risks for Friendlyway

Vendor Profile Details

Company Name

friendlyway USA

Company Website

https://www.friendlyway.com/

HQ Location

Employees

51-100

Social

Facebook Linkedin

Financials

PRIVATE