Forsta Introduces Purpose-Built Market Research Agents
Forsta has launched new market research agents designed to enhance data collection and analysis for businesses. These agents are purpose-built to streamline research processes and improve insights.
Forsta has launched AI agents integrated into its Research HX platform to enhance market research efficiency. These AI agents streamline processes from survey setup to reporting, enabling faster insi...ght generation by automating tasks like data cleaning and analysis. This innovation aims to reduce reporting time by up to 50%, allowing research teams to focus on strategic tasks.
Forsta Unveils AI-Powered Research Agents to Speed Up Insights
Forsta has launched AI-powered research agents within its Research HX platform to enhance market research efficiency. These agents automate tasks like report creation and metadata management, acceler...ating insights delivery by up to 50%. The launch strengthens Forsta's position in the research technology market.
Forsta introduces purpose-built market research agents that accelerate time to insight by 50%
Forsta has launched AI-powered market research agents within its Research HX platform, enhancing the research process by embedding intelligence in survey setup, metadata management, and reporting. Th...ese agents streamline workflows, reduce manual tasks, and cut reporting timelines by 50%. The new capabilities include automated report generation and AI-driven insights, aiding research teams in delivering faster, high-quality results.
Press Ganey Forsta Expands Research Capabilities With Deeper Integration of Qualitative Tools on the HX Platform
Forsta has enhanced its HX Platform by integrating qualitative tools like focus groups and interviews into Digital Diaries, a qualitative research solution. This integration allows researchers to con...duct live focus groups and in-depth interviews within the same platform, streamlining the research process and providing a comprehensive view of participant insights.
InMoment, a Press Ganey Forsta Company, Launches Industry-First AI Auto Responding for Enterprise Reviews Management
InMoment, a Press Ganey Forsta company, has launched AI Auto Responding within its Reputation Management platform. This innovative feature allows brands to deliver personalized review responses at sc...ale, using generative AI to create unique replies based on sentiment and brand guidelines. The solution supports multilingual capabilities and offers customizable response rules, enhancing customer engagement and loyalty while reducing workload for marketing teams.
Qualtrics Acquires Healthcare Experience Leader Press Ganey Forsta For $6.75 Billion: Expands Experience Management (XM) Category Leadership Creating Worlds Largest AI Dataset for Human Experiential Context Ever Assembled
Qualtrics has acquired Press Ganey Forsta for $6.75 billion, enhancing its Experience Management platform with a vast healthcare dataset. This acquisition aims to bridge the experience gap in healthc...are by combining AI-driven insights with patient data, enabling predictive and personalized healthcare experiences. The merger marks a significant development in AI and experience management, particularly in healthcare.
Awards, Recognitions, and Industry Achievements of Forsta (formerly Confirmit)
Press Ganey Forsta named a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms
Press Ganey Forsta has been named a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms for the fourth consecutive time. This recognition underscores the strength of its Hum...an Experience (HX) platform, which supports complex, regulated industries by providing scalable technology and AI-powered insights to enhance customer, employee, and market research programs.
Press Ganey Forsta recognized as a Leader in 20252026 IDC MarketScape for Worldwide Voice of the Customer Applications
Press Ganey Forsta has been recognized as a Leader in the 20252026 IDC MarketScape for Worldwide Voice of the Customer Applications. This recognition highlights the company's AI-powered Human Experie...nce platform, which integrates data from various sources to enhance customer, employee, and patient experiences. The accolade underscores Forsta's investment in AI innovation and its strategic vision in the VoC space.
