Forrester Analytics | helps you understand and anticipate customers, whether they are consumers or B2B buyers
AI Powered
Latest Product Updates and Feature Enhancements on Forrester Analytics
Forrester Announces Full Conference Agenda For Security ... - Morningstar
RPost has launched SideNote, a new feature in its Registered Email service, designed to enhance email communication by allowing private notes to be sent to CC and BCC recipients without altering the ...primary recipient's message. This tool aims to reduce inbox clutter and improve efficiency, particularly for business users managing high email volumes. SideNote is now available at no extra cost.
New Forrester Metric Connects CX and Brand Experience
Forrester has introduced the Total Experience Score, a unified metric combining its CX Index and new Brand Experience (BX) Index. This tool, available through Forrester Decisions, measures how both c...ustomers and non-customers perceive brands. The launch follows analysis of 413 brands across ten industries and thirteen countries, leveraging feedback from over 360,000 consumers.
Forrester Unveils Top 10 Emerging Technologies For 2025; AI Innovation Shifts From Experimentation To Business Imperative - Laotian Times
Forrester has released its list of the top 10 emerging technologies for 2025, highlighting the rise of agentic AI and the shift from AI experimentation to essential business adoption. The report emph...asizes that companies must prioritize technology investments as AI-driven automation becomes critical for competitive advantage.
Forrester Unveils Key Enhancements To The Forrester Wave, An ...
Forrester unveils enhancements to its Wave product, highlighting offerings in technology, customer experience, and digital business. The company provides research services, consulting, and events to ...support executives and leaders in various sectors.
Forrester's Q2 2025 revenue fell 8.3% year-over-year to $111.7 million, surpassing analyst expectations. Adjusted earnings per share were $0.51, down 25% from the previous year. The company faced cha...llenges in recurring contract value and client retention, despite improvements in cost controls and AI investments, particularly in its Izola tool.
Awards, Recognitions, and Industry Achievements of Forrester Analytics
iTWire - Celonis named a leader by Forrester in Process Intelligence Software
Forrester named Celonis a leader in its Process Intelligence Software report, highlighting Celonis' innovation and AI integration. The report praised Celonis for its sophisticated platform, high cust...omer feedback, and pioneering use of graph databases. Celonis' platform supports enterprise-wide process intelligence, enabling operational improvements and AI-driven recommendations.