Ping Identity (formerly ForgeRock Identity Platform) Overview

Ping Identity delivers robust security solutions that safeguard users and digital interactions, ensuring seamless experiences across digital platforms. This product focuses on identity security, a critical component for enterprises managing large volumes of user data and digital transactions. By integrating into existing technology stacks, Ping Identity enhances security protocols without compromising user experience. This approach is trusted by major organizations worldwide, underscoring its reliability. A notable feature is PingOne Protect, which fortifies digital identity foundations, offering advanced protection and differentiation through innovative solutions. This makes Ping Identity a pivotal tool for securing digital enterprises.

Use Cases

Customers recommend Onboarding, Products & Pricelist Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ping Identity (formerly ForgeRock Identity Platform).

Other use cases:

  • Product Marketing
  • Lead Management
  • Account Management
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Business Development
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ping Identity (formerly ForgeRock Identity Platform).

Other priorities:

  • Scale Best Practices
  • Manage Risk
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
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Ping Identity (formerly ForgeRock Identity Platform) Use-Cases and Business Priorities: Customer Satisfaction Data

Ping Identity (formerly ForgeRock Identity Platform) works with different mediums / channels such as Phone Calls.

Ping Identity (formerly ForgeRock Identity Platform)'s features include Personalization, and Bot. and Ping Identity (formerly ForgeRock Identity Platform) support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Ping Identity (formerly ForgeRock Identity Platform) analytics capabilities include Analytics, and Custom Reports.

Ping Identity (formerly ForgeRock Identity Platform), ClickGUARD, ClickCease, Stripe Radar, JumpCloud, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Forgerock-identity-platform offers IAM solutions for managing identities. Ping Identity connects users to various apps and APIs, managing identity data at scale.

Comprehensive Insights on Ping Identity (formerly ForgeRock Identity Platform) Use Cases

How can Ping Identity (formerly ForgeRock Identity Platform) enhance your Onboarding process?

What solutions does Ping Identity (formerly ForgeRock Identity Platform) provide for Products & Pricelist Management?

How does Ping Identity (formerly ForgeRock Identity Platform) facilitate Helpdesk Management?

What benefits does Ping Identity (formerly ForgeRock Identity Platform) offer for Product Marketing?

Why is Ping Identity (formerly ForgeRock Identity Platform) the best choice for Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Ping Identity (formerly ForgeRock Identity Platform) solved their Security needs. Cuspera uses 1560 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Case Studies

Financial Services

CASE STUDY A top VA mortgage lender (US Mortgage Provider)

PingOne helped a leading VA mortgage lender secure veteran data and improve user experience. The old system lacked flexible MFA and control, causing high costs and security risks. With Hub City Media..., they migrated 5 million veteran accounts to PingOne in weeks. The new CIAM solution enabled passwordless and adaptive MFA, advanced control, and 80% cost savings. Support calls dropped, and security and user satisfaction increased.

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Financial Services

CASE STUDY TIAA

Ping Identity helped TIAA improve customer experiences with next-generation identity and access management. TIAA used Ping to support digital transformation and speed up new digital business models. ...The solution made web and mobile services better for customers. TIAA saw big improvements in how customers interact with their products and services.

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Manufacturing

CASE STUDY Honeywell

PingOne Advanced Services helped Honeywell move from on-premises to the cloud. Honeywell wanted better uptime, security, and a smooth user experience for over 1,000 apps. With PingOne, they integrate...d 1,600 apps and reached 99.99% uptime. They cut call centre calls by 30% and improved security with risk-based MFA. The solution freed up 40-60% of IAM resources for more important work.

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Media Production

CASE STUDY Spark NZ

Ping helped Spark NZ replace three old IAM systems with one platform. Spark used Ping to connect 60+ apps and support 3.5 million users. The solution made login easier and safer for customers and dev...elopers. Spark finished the migration in just two months. Ping enabled social sign-on, real-time provisioning, and better directory services. Spark now has a modern, flexible identity system.

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Manufacturing

CASE STUDY Applied Materials

Ping Identity helped Applied Materials improve authentication. Employees now have secure, easy access to systems. Mobile single sign-on works with many apps. Integration is simple for both SaaS and i...n-house tools. This boosts productivity and user experience.

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Media Production

CASE STUDY Telkomsel

Ping Identity helped Telkomsel move to the cloud and manage 200 million customer identities. Telkomsel needed a modern CIAM platform to centralize identity and support DevOps. With Ping, Telkomsel un...ified access across mobile, web, and third-party apps. The platform enabled self-service for users and made IT teams more agile. Telkomsel now delivers secure, seamless digital experiences and leads digital transformation in Indonesia.

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Frequently Asked Questions(FAQ)

for Ping Identity (formerly ForgeRock Identity Platform)

What is Ping Identity (formerly ForgeRock Identity Platform)?

ForgeRock Identity Platform delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world. It helps global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment.

ForgeRock scale to power the entire enterprise to deliver exceptional experiences and security, grow business and competitive advantage, improve efficiency and productivity and reduce costs. It Seamlessly manages identity relationships across all channels, manages and reduces the risk that comes with excessive or unnecessary access, captures rich context to make continuous access decisions, bridges identity and enforce security protocols easily, ensures compliance with data privacy regulations and so on.

Some of its features are acquiring customers faster, deliver great experiences, protects both the customers and the organization, empowers an efficient workforce, speed legacy modernization with modernized accelerators and an identity gateway, mitigate risks and reduce costs and more.

What is Ping Identity (formerly ForgeRock Identity Platform) used for?

Ping Identity (formerly ForgeRock Identity Platform) is a Security Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Products & Pricelist Management and Helpdesk Management .

What are the top features of Ping Identity (formerly ForgeRock Identity Platform)?

Personalization, bot are some of the top features of Ping Identity (formerly ForgeRock Identity Platform).

What are Ping Identity (formerly ForgeRock Identity Platform) alternatives?

ClickGUARD, ClickCease, Stripe Radar and JumpCloud are popular alternatives for Ping Identity (formerly ForgeRock Identity Platform).

Where is Ping Identity (formerly ForgeRock Identity Platform) located?

Ping Identity (formerly ForgeRock Identity Platform) is headquartered at 201 Mission St Ste 2900 San Francisco, CA, US 94105.
lightning

Peers used Ping Identity (formerly ForgeRock Identity Platform) for onboarding and products & pricelist management

Ping Identity (formerly ForgeRock Identity Platform) Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (73)
Analytics

4.59/5 ★

Read Reviews (147)
Custom Reports

4.58/5 ★

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (73)
Analytics

4.59/5 ★

Read Reviews (147)
Custom Reports

4.58/5 ★

Read Reviews (212)

Ping Identity (formerly ForgeRock Identity Platform) Integrations

Ping Identity (formerly ForgeRock Identity Platform) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.61/5 ★

Read Reviews (112)
Data Export

4.58/5 ★

Read Reviews (31)

Sinch MVNE Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Onfido

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Ping Identity (formerly ForgeRock Identity Platform)

Overall Risk Meter

Low Medium High

Top Failure Risks for Ping Identity (formerly ForgeRock Identity Platform)

Ping Identity News

Awards

Ping Identity named leader in three 2025 KuppingerCole reports

Ping Identity has been recognized as a leader in three 2025 KuppingerCole Leadership Compass reports for Access Management, Identity Fabrics, and Policy Based Access Management. The reports highlight Ping Identity's strengths in orchestration capabilities, decentralized identity engagement, and support for diverse technology environments. These recognitions underscore Ping Identity's role in providing scalable, flexible, and compliant identity security solutions for enterprises.

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Partnership

Syniverse Integrates with Ping Identity for a More Flexible and Trusted Customer Experience - Business Wire

Syniverse has integrated its communications platform with Ping Identitys digital identity solutions. This collaboration enables enterprises to deliver more secure and flexible customer authentication experiences. By combining Syniverses global messaging capabilities with Ping Identitys identity security, organizations can better protect user data and streamline digital access across channels.

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Partnership

authID Integrates with Ping Identitys DaVinci to Provide Passwordless, Privacy-Preserving Biometrics - GlobeNewswire

authID has integrated its Verified platform and PrivacyKey biometric authentication solution with Ping Identitys PingOne DaVinci, a no-code identity orchestration service. This partnership enables enterprises to deploy passwordless, privacy-preserving biometrics for onboarding and authentication, reducing account takeover fraud and supporting regulatory compliance across workforce and consumer identity workflows.

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Partnership

IDI Integrates with Ping Identitys PingOne DaVinci to Deliver Powerful Identity Insights Across the Consumer Journey

IDI has integrated its identity intelligence platform with Ping Identitys PingOne DaVinci. This collaboration enables organizations to gain advanced identity insights throughout the consumer journey. The integration enhances security and user experience by combining IDIs analytics with PingOne DaVincis orchestration capabilities.

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Ping Identity Profile

Company Name

Ping Identity

Company Website

https://www.pingidentity.com/

HQ Location

201 Mission St Ste 2900 San Francisco, CA, US 94105

Employees

501-1000

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Financials

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