About FirstHive

FirstHive is a customer data platform that builds unique customer identities by collecting data from various sources. It allows enterprises to execute data-driven marketing by targeting customers.

Its primary features include omni-channel capability, customer identification to drive marketing ROI. It provides right customer data to push for conversion, data visualization, campaign analytics and customer insights.

It allows to pull real-time streaming data from all customer interaction touch points and creates unique customer identities. It supports to orchestrate customers through cross channel journey and build an automated data repository. It provides predictive recommendation engines that optimize engagement campaigns to achieve greater ROI.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well FirstHive solves your Customer Data Platform needs.

Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities peers achieved using FirstHive.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Visibility
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Social Media Management , Social Media Marketing , as the business use cases that they have been most satisfied while using FirstHive.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media

4.99/5

Read Reviews (98)

"...We deployed the FirstHive Cross Channel Marketing this year help us redefine our customer engagement...." Peer review by P. K. Hariharan, GM, Wella
engaging and following up

4.99/5

Read Reviews (48)

Social Media Management with Text SMS and Social Media

4.91/5

Read Reviews (23)

"...We use for direct emails and newsletters, sms campaigns and also social media management...." Peer review by George W., Product Manager
social media analytics

4.91/5

Read Reviews (15)

engaging on social media

4.91/5

Read Reviews (2)

scheduling post to social media

4.91/5

Read Reviews (2)

Social Media Marketing with E-Mail, Text SMS and Social Media

4.80/5

Read Reviews (12)

"...Create, trigger and track Email marketing, bulk SMS marketing, and social media marketing from one single dashboard...." Peer review
PEER EXPERIENCES
Engagement Management with Social Media

4.99/5

Read Reviews (98)

"...We deployed the FirstHive Cross Channel Marketing this year help us redefine our customer engagement...." Peer review by P. K. Hariharan, GM, Wella
engaging and following up

4.99/5

Read Reviews (48)

Social Media Management with Text SMS and Social Media

4.91/5

Read Reviews (23)

"...We use for direct emails and newsletters, sms campaigns and also social media management...." Peer review by George W., Product Manager
social media analytics

4.91/5

Read Reviews (15)

engaging on social media

4.91/5

Read Reviews (2)

scheduling post to social media

4.91/5

Read Reviews (2)

Social Media Marketing with E-Mail, Text SMS and Social Media

4.80/5

Read Reviews (12)

"...Create, trigger and track Email marketing, bulk SMS marketing, and social media marketing from one single dashboard...." Peer review

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 496 insights from peers and experts to help you assess how these FirstHive use cases fit your Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

P. K. Hariharan

GM

COTY

We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. Testimonial By P. K. Hariharan

Mrugesh Gaglani

National Sales Head

Legrand Head Marketing

We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” Testimonial By Mrugesh Gaglani

Landmark Insurance

FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional means. Testimonial By Landmark Insurance
CUSTOMERS TESTIMONIALS

P. K. Hariharan

GM

COTY

We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. Testimonial By P. K. Hariharan

Mrugesh Gaglani

National Sales Head

Legrand Head Marketing

We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” Testimonial By Mrugesh Gaglani

Landmark Insurance

FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional means. Testimonial By Landmark Insurance

Case Studies

COMPANY CASE STUDIES
Case Study Mention

Mention Doubles Lead Qualification Accuracy and Saves Over $15,000 on Salesforce

Read More

Popular Business Setting

for FirstHive

Top Industries

  • Information Technology and Services
  • Apparel & Fashion
  • Mechanical or Industrial Engineering

Popular in

  • Small Business
  • Mid Market

Peers used FirstHive to Improve ROI and Enhance customer relationships

Peer and Expert Opinion on Features

for FirstHive

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.84/5

Read Reviews (31)
Personalization

4.56/5

Read Reviews (13)
Recording

4.36/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Dashboard

4.84/5

Read Reviews (31)
Personalization

4.56/5

Read Reviews (13)
Recording

4.36/5

Read Reviews (5)

IT and Other Capabilities

for FirstHive

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.71/5

Read Reviews (41)
Data Import

4.71/5

Read Reviews (17)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.71/5

Read Reviews (41)
Data Import

4.71/5

Read Reviews (17)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.87/5

Read Reviews (47)
Email Support

3.08/5

Read Reviews (3)
Chat Support

2.50/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.87/5

Read Reviews (47)
Email Support

3.08/5

Read Reviews (3)
Chat Support

2.50/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (12)
Analytics

4.89/5

Read Reviews (44)
Custom Reports

4.86/5

Read Reviews (61)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.67/5

Read Reviews (12)
Analytics

4.89/5

Read Reviews (44)
Custom Reports

4.86/5

Read Reviews (61)

Failure Risk Guidance Security Report

?

for FirstHive

Overall Risk Meter

Low Medium High

Top Failure Risks for FirstHive

Vendor Profile Details

Company Name

FirstHive

Company Website

https://firsthive.com/

HQ Location

Employees

11-50

Social

Financials

NA