FirstHive Overview
FirstHive is a dynamic Customer Data Platform (CDP) tailored for manufacturing and distribution sectors. It excels in unifying fragmented customer data into enriched profiles, enabling precise targeting across various user segments. FirstHive’s AI-driven identity resolution is a standout feature, offering businesses a comprehensive 360° view of their customers. This capability enhances personalized marketing efforts and supports real-time decision-making. The platform is designed for seamless scalability with its composable architecture, allowing flexible deployment and schema-free data ingestion. FirstHive also emphasizes data security, ensuring compliance with global standards, which is crucial for maintaining customer trust. With over 750 connectors, it integrates effortlessly with existing systems, enhancing its utility for diverse marketing strategies. Whether you're looking to boost engagement or power AI-driven marketing initiatives, FirstHive provides the tools to transform customer interactions into growth opportunities.
Use Cases
Customers recommend Engagement Management, Social Media Management, Social Media Marketing, as the business use cases that they have been most satisfied with while using FirstHive.
Business Priorities
Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using FirstHive.
FirstHive Use-Cases and Business Priorities: Customer Satisfaction Data
FirstHive works with different mediums / channels such as Social Media. Text SMS. and E-Mail.
FirstHive's features include Dashboard, Personalization, and Recording. and FirstHive support capabilities include 24/7 Support, AI Powered, Email Support, etc. also FirstHive analytics capabilities include Analytics, and Custom Reports.
Reviews
"FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional... means." - Landmark Insurance
FirstHive, Slicktext, Dash Hudson, Pony Express HQ, Napoleoncat, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Firsthive is a full-stack real-time customer data platform enabling control of first-party data. Vendors and marketers benefit from data integration across all sources.
Popular Business Setting
for FirstHive
Top Industries
- Information Technology and Services
- Apparel & Fashion
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
FirstHive is popular in Information Technology And Services, Apparel & Fashion, and Mechanical Or Industrial Engineering and is widely used by Small Business, and Mid Market,
Comprehensive Insights on FirstHive Use Cases
How does FirstHive facilitate Engagement Management?
How does FirstHive address your Channel Marketing Challenges?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well FirstHive solved their Customer Data Platform needs. Cuspera uses 496 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional means. Testimonial By Landmark Insurance |
|
We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” Testimonial By Mrugesh Gaglani |
|
|
We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. Testimonial By P. K. Hariharan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Landmark Insurance |
FirstHive enables marketers to create identity classes of customers, especially when it looks at anonymous customer interactions across multiple channels, and enables tracking and segmentation of such customers, which is not possible via traditional means. Testimonial By Landmark Insurance |
|
Mrugesh Gaglani National Sales Head Legrand Head Marketing |
We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” Testimonial By Mrugesh Gaglani |
|
P. K. Hariharan GM COTY |
We deployed the FirstHive Platform to help us redefine our customer engagement. The FirstHive team’s approach and support in on-boarding us on to their platform was spectacular. Testimonial By P. K. Hariharan |
Case Studies
Case Study Mention
CASE STUDY A Leading Low-Cost Carrier in Asia
CASE STUDY A leading education-focused NBFC
CASE STUDY A leading insurance company
Case Study Mention
Video
A Full Stack Customer Data Platform
Peers used FirstHive for engagement management and social media management
FirstHive Competitors
FirstHive Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (44) |
| Custom Reports | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (44) |
| Custom Reports | Read Reviews (61) |
Software Failure Risk Guidance
?for FirstHive
Overall Risk Meter
Top Failure Risks for FirstHive
FirstHive Inc. News
Infogain and FirstHive Announce Strategic Partnership to Revolutionize Customer Experience
Infogain and FirstHive have partnered to enhance customer experiences using AI and customer data platforms, combining Infogain's digital transformation expertise with FirstHive's AI capabilities.
FirstHive Inc. Profile
Company Name
FirstHive Inc.
Company Website
https://firsthive.com/HQ Location
Employees
11-50
Social
Financials
NA
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