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4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(481 Reviews, Testimonials & Expert Opinions)
(481 Reviews, Testimonials & Expert Opinions)

Customer Data Platform to build persistent customer identities

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About FirstHive

FirstHive is a customer data platform that builds unique customer identities by collecting data from various sources. It allows enterprises to execute data-driven marketing by targeting customers.

Its primary features include omni-channel capability, customer identification to drive marketing ROI. It provides right customer data to push for conversion, data visualization, campaign analytics and customer insights.

It allows to pull real-time streaming data from all customer interaction touch points and creates unique customer identities. It supports to orchestrate customers through cross channel journey and build an automated data repository. It provides predictive recommendation engines that optimize engagement campaigns to achieve greater ROI.

Evaluating FirstHive for your Customer Data Platform need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 481 insights from peers and experts who used FirstHive to help you determine how well it fits your Customer Data Platform needs.

Peer and Expert Opinions
for FirstHive


Improve ROI and Acquire customers are the most popular goals peers achieved using FirstHive .

Other goals:

  • Increase sales & revenue
See all goals See less goals


It is the best suited for social media, text SMS, e-mail, channels.

Other channels:

  • mobile
  • Twitter
  • LinkedIn
  • Facebook
  • Instagram
  • website
  • mobile app
  • offline
  • point of sale
  • phone calls
  • newsletter
  • user generated content
  • blogs
See all channels See less channels


Peers recommend engagement management, social media management, social media marketing, as the business processes that they have been most satisfied while using FirstHive .

Read Peer and Expert Experience for Business Use Cases

Engagement management With Social media and Mobile

Engaging and following up With Social media and Mobile

Social media management With Text sms and Social media

Social media analytics

Social media marketing With E mail and Text sms and Social media

Communication management With Text sms and Social media and E mail

Tracking & monitoring communications With E mail and Text sms and Social media

Campaign management With E mail and Text sms

Campaign analytics

Channel marketing

Customer case management

Contact list management

Contacts history

Segmentation and targeting

Lead qualification

Business development With Text sms and Social media

See allless Activities

Popular Business Setting
for FirstHive

Top Industries

  • Information Technology and Services
  • Apparel & Fashion
  • Mechanical or Industrial Engineering

Popular in

  • Small Business
  • Mid Market

Peers used FirstHive to Improve ROI and Acquire customers

Verify if it works for you

IT and Other Capabilities
for FirstHive

  • Low
  • Medium
  • High


Data Import

Data Export


24/7 Support

Email Support

Chat Support

Phone Support


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Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for FirstHive

Vendor Profile Details

Company Name FirstHive
Company Website
HQ Location
Employees 11-50
Financials NA