Falcon.io (now Brandwatch Social Media Management) Overview
This is a summary of the comprehensive capabilities and benefits of Falcon.io (now Brandwatch Social Media Management) based on over 5312 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Falcon.io (now Brandwatch Social Media Management), Sprinklr Core, Khoros Marketing, Sendible, Sprinklr Core, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Falcon.io (now Brandwatch Social Media Management) is right for your needs? Our Cuspera AI engine can evaluate how Falcon.io (now Brandwatch Social Media Management) fits your specific business needs, industry, and context. Get your personalized assessment report today.
Falcon.io (now Brandwatch Social Media Management) supports business activities such as:
- Social Media Management
- Communication Management
- Engagement Management
- Content Management
- Collaboration
Falcon.io (now Brandwatch Social Media Management) can help you with many business goals, such as Improve Digital And Social Presence, Enhance Customer Relationships, Acquire Customers, Build Brand Awareness, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Social Media for these needs. As a solution, Falcon.io (now Brandwatch Social Media Management)'s capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.
Falcon.io (now Brandwatch Social Media Management) was founded in 2005. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"Handling social with several clunky, disparate tools was a nightmare. Now that we have Falcon, we have so much more time in the day to focus on creating great content instead of toggling between social tools. " - Emily Zangari
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Falcon.io (now Brandwatch Social Media Management) solved their Social Media Marketing needs. Cuspera uses 5312 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
Business Priorities
Improve Digital And Social Presence and Enhance Customer Relationships are the most popular business priorities peers achieved using Falcon.io (now Brandwatch Social Media Management).
Use Cases
Peers recommend Social Media Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using Falcon.io (now Brandwatch Social Media Management).
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Social Media Management with Social Media |
4.45/5 ★ |
"...With Falcon you have every thing at hand you need to manage your social media activities all around the globe...." Peer review by Florian J, Team Lead International Brand Management - Dr. Hauschka Kosmetik |
| engaging on social media |
4.64/5 ★ |
"...For instance, Falcon.io compiled the most recent strategies for posting on social media which were covered on top digital marketing platforms...." 4 Social Media Rules You Should Start Breaking Today |
| scheduling post to social media |
4.79/5 ★ |
"...I love being able schedule posts across my social media platforms to market concerts and events...." Peer review by User |
| social media analytics |
3.66/5 ★ |
"...Tools like Unmetric, Falcon.io, and CoSchedule offer a host of features to help you analyze your social performance. ..." What does a social media analyst do? |
| monitoring social media |
4.94/5 ★ |
"...Other than the benefits I mentioned above (the copy feature, day/calendar views, etc), I really like the setup of the Engage tool for easily tracking and monitoring social comments...." Peer review by Madison K, Social Media Coordinator |
| managing social media account |
4.60/5 ★ |
"...Buffer can be used to schedule posts, analyze performance, and manage all your social media accounts from one central place. ..." 5 Social Media Tools Your Tech Startup Needs in 2019! |
| Communication Management with Social Media |
4.15/5 ★ |
"...The greatest benefits come from "Measure", the ability to track and monitor engagement and effectiveness of posts...." Peer review by Samantha B, Sutherland Talent Acquisition Shared Services Director, LATAM, NA |
| sending & publishing communications |
4.02/5 ★ |
"...I use the tool to publish my content for the various tourism campaigns within our organization...." Peer review by Sabine Hollegien, Contentadvisor, MarketingOost Regio- en Stadsmarketing // Salland Marketing |
| tracking & monitoring communications |
4.95/5 ★ |
"...Falcon.io is a collaborative social media management tool that offers a quality experience of social media monitoring, analytics, and reporting. ..." Top 42 Best Social Media Analytics & Reporting Tools |
| Engagement Management with Social Media |
4.40/5 ★ |
"...It is easy to engage with customers and answer queries to aid quick responses...." Peer review by Samantha R., Retail |
| engaging and following up |
4.32/5 ★ |
"...We switched over from Social Studio by Salesforce and found their engage module to be clunky, old, and just terrible...." Peer review by Julia H, Communications Specialist |
| PEER EXPERIENCES | |
|---|---|
| Social Media Management with Social Media |
4.45/5 ★ |
"...With Falcon you have every thing at hand you need to manage your social media activities all around the globe...." Peer review by Florian J, Team Lead International Brand Management - Dr. Hauschka Kosmetik |
|
| engaging on social media |
4.45/5 ★ |
| scheduling post to social media |
4.45/5 ★ |
| social media analytics |
4.45/5 ★ |
| monitoring social media |
4.45/5 ★ |
| managing social media account |
4.45/5 ★ |
| Communication Management with Social Media |
4.15/5 ★ |
"...The greatest benefits come from "Measure", the ability to track and monitor engagement and effectiveness of posts...." Peer review by Samantha B, Sutherland Talent Acquisition Shared Services Director, LATAM, NA |
|
| sending & publishing communications |
4.15/5 ★ |
| tracking & monitoring communications |
4.15/5 ★ |
| Engagement Management with Social Media |
4.40/5 ★ |
"...It is easy to engage with customers and answer queries to aid quick responses...." Peer review by Samantha R., Retail |
|
| engaging and following up |
4.40/5 ★ |
54+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5312 insights from peers and experts to help you assess how these Falcon.io (now Brandwatch Social Media Management) use cases fit your Social Media Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
|
Handling social with several clunky, disparate tools was a nightmare. Now that we have Falcon, we have so much more time in the day to focus on creating great content instead of toggling between social tools. Testimonial By Emily Zangari |
|
When schools closed because of COVID-19, we quintupled our social output on 5-6 channels. It was hard work with multiple moving parts, and we couldn’t have pulled it off without Falcon. Testimonial By Stephanie Yamkovenko |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Emily Zangari Director of Digital Content and Strategy UConn |
Handling social with several clunky, disparate tools was a nightmare. Now that we have Falcon, we have so much more time in the day to focus on creating great content instead of toggling between social tools. Testimonial By Emily Zangari |
|
Stephanie Yamkovenko Senior Manager of Social Media Marketing Khan Academy |
When schools closed because of COVID-19, we quintupled our social output on 5-6 channels. It was hard work with multiple moving parts, and we couldn’t have pulled it off without Falcon. Testimonial By Stephanie Yamkovenko |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study FoursquareRead More |
|
|
Case Study Khan AcademyRead More |
|
Case Study AttentionMediaRead More |
Frequently Asked Questions(FAQ)
for Falcon.io (now Brandwatch Social Media Management)
What is Falcon.io (now Brandwatch Social Media Management)?
What is Falcon.io (now Brandwatch Social Media Management) used for?
What are the top features of Falcon.io (now Brandwatch Social Media Management)?
Who uses Falcon.io (now Brandwatch Social Media Management)?
What are Falcon.io (now Brandwatch Social Media Management) alternatives?
Where is Falcon.io (now Brandwatch Social Media Management) located?
Popular Business Setting
for Falcon.io (now Brandwatch Social Media Management)
Top Industries
- Marketing and Advertising
- Education
- Internet
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Falcon.io (now Brandwatch Social Media Management) to Improve digital and social presence and Enhance customer relationships
Falcon.io (now Brandwatch Social Media Management) Alternatives
Peer and Expert Opinion on Features
for Falcon.io (now Brandwatch Social Media Management)
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (69) |
| Dashboard | Read Reviews (63) |
| Alerts: popups & Notifications | Read Reviews (50) |
| Live monitoring | Read Reviews (28) |
| Templates | Read Reviews (14) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (69) |
| Dashboard | Read Reviews (63) |
| Alerts: popups & Notifications | Read Reviews (50) |
| Live monitoring | Read Reviews (28) |
| Templates | Read Reviews (14) |
IT and Other Capabilities
for Falcon.io (now Brandwatch Social Media Management)
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (551) |
| Data Export | Read Reviews (173) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (551) |
| Data Export | Read Reviews (173) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (40) |
| Email Support | Read Reviews (37) |
| Chat Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (559) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (40) |
| Email Support | Read Reviews (37) |
| Chat Support | Read Reviews (59) |
| 24/7 Support | Read Reviews (559) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (313) |
| Custom Reports | Read Reviews (776) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (313) |
| Custom Reports | Read Reviews (776) |
Software Failure Risk Guidance
?for Falcon.io (now Brandwatch Social Media Management)
Overall Risk Meter
Top Failure Risks for Falcon.io (now Brandwatch Social Media Management)
Vendor Profile Details
HQ Location
1st Floor Sovereign House Church Street Brighton BN1 1UJ
Employees
1001-5000
Social
Financials
SERIES C
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