eZee iFeedback Overview

eZee iFeedback supports custom hotel or restaurant app integration for direct mobile feedback collection and social media sharing. It enhances customer service by detecting issues and sending alerts for negative feedback.

Use Cases

Customers recommend Reputation Management, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using eZee iFeedback.

Other use cases:

  • Lead Management
  • Channel Management
  • Touchpoint Management
  • Offer Management
  • Lead Qualification
  • Referral Management
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Business Priorities

Increase Sales & Revenue and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using eZee iFeedback.

Other priorities:

  • Improve Consistency
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eZee iFeedback Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Powered with robust features, eZee iFeedback will give hotels and restaurants complete freedom when engaging customers and also flexibility on when & how to collect feedback...." Peer review from eZee Technosys

eZee iFeedback, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

eZee iFeedback Customer wins, Customer success stories, Case studies

Why is eZee iFeedback the best choice for Reputation Management?

What makes eZee iFeedback ideal for Rating And Review Management?

eZee iFeedback Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.31/5 ★

Read Reviews (10)
Custom Reports

3.87/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.31/5 ★

Read Reviews (10)
Custom Reports

3.87/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for eZee iFeedback

Top Failure Risks for eZee iFeedback

Ezeecentrix, LLC News

Awards

Yanolja Cloud Solution Recognised by FHRAI as Preferred Hotel Tech Partner and Most Trusted Platform

Yanolja Cloud Solution has been recognized by the Federation of Hotel & Restaurant Associations of India (FHRAI) as the Preferred Hotel Tech Partner and the Most Trusted Hospitality Tech Platform. These honors highlight Yanolja's role in providing integrated, intelligent platforms for hoteliers, enhancing operations, distribution, and guest experiences. The recognition underscores Yanolja's commitment to supporting the evolving needs of the hospitality industry in India.

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Product

Yanolja Cloud Solution betting big on AI-led innovation to power ...

Yanolja Cloud Solution is enhancing its AI-driven innovation strategy to support hospitality businesses globally, focusing on integrated platforms and ecosystem partnerships. The company plans to introduce AI-led tools like Smart Booking Engine and Agentic AI Chat & Voice Bots to improve guest experiences and operational efficiency. Targeting a 35% growth in 2026, Yanolja aims to expand its market presence and product offerings.

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Ezeecentrix, LLC Profile

Company Name

Ezeecentrix, LLC

Company Website

https://www.yanoljacloudsolution.com/

Year Founded

Jul 11, 2005

HQ Location

D-113, International Trade Center, Majura Gate, Surat - 395002, Gujarat, India.

Employees

101-250

Social

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Financials

PRIVATE