Ekoma Overview
This is a summary of the comprehensive capabilities and benefits of Ekoma based on over 153 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Ekoma, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Ekoma is right for your needs? Our Cuspera AI engine can evaluate how Ekoma fits your specific business needs, industry, and context. Get your personalized assessment report today.
Ekoma supports business activities such as:
- Loyalty Management
- Referral Management
- Engaging And Following Up
- Social Media Analytics
- Advertisement
Ekoma can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, and Increase Customer Life Time Value. It can help manage these activities if you use Offline and Point Of Sale for these needs. As a solution, Ekoma's capabilities include Rewards, and Gamification.
Reviews
"Amazing customer service. Very responsive to my questions and needs. The app is impressive and working great. Thanks. " - Fabulegs melissa
Cuspera Reviews
20 buyers and buying teams have used Cuspera to assess how well Ekoma solved their Customer Loyalty Management needs. Cuspera uses 153 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Ekoma.
Use Cases
Peers recommend Loyalty Management , Referral Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Ekoma.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Awesome app that helps us building customer loyalty...." Testimonial by Shay and Blue, Store Owner |
| customise loyalty program |
4.60/5 ★ |
"...Ekoma provides two complementary modules to create a deep customer experience towards loyalty and advocacy...." Loyalty, Referral, and VIP Program for E-Commerce Stores Ekoma |
| Referral Management |
4.39/5 ★ |
"...If this is your attempt at starting a loyalty/referral program, this is your app...." Loyalty, Referral, and VIP Program for E-Commerce Stores Ekoma |
| Engaging And Following Up with Offline and Point Of Sale |
4.18/5 ★ |
"...Seamlessly integrate Ekoma with your store and gift your community with an engaging shopping experience. ..." Loyalty, Referral, and VIP Program for E-Commerce Stores Ekoma |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.86/5 ★ |
"...Awesome app that helps us building customer loyalty...." Testimonial by Shay and Blue, Store Owner |
|
| customise loyalty program |
4.86/5 ★ |
| Referral Management |
4.39/5 ★ |
"...If this is your attempt at starting a loyalty/referral program, this is your app...." Loyalty, Referral, and VIP Program for E-Commerce Stores Ekoma |
|
| Engaging And Following Up with Offline and Point Of Sale |
4.18/5 ★ |
"...Seamlessly integrate Ekoma with your store and gift your community with an engaging shopping experience. ..." Loyalty, Referral, and VIP Program for E-Commerce Stores Ekoma |
|
4+ more Business Use Cases
Our AI advisor, Wyz, harnessed 153 insights from peers and experts to help you assess how these Ekoma use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Amazing customer service. Very responsive to my questions and needs. The app is impressive and working great. Thanks. Testimonial By Fabulegs melissa |
|
Fantastic app for customer loyalty, we've trailed numerous others which are more expensive and old fashioned in the look and feel. This one from Ekoma integrates perfectly into our Shopify store. The support in fast and queries are dealt with in an efficient, friendly manner Testimonial By The Sign Shed |
|
I just started using the app but I'm impressed with how well it works! Also, the support is phenomenal.LOVE that you can create a custom reward... I'm using it to offer a $25 Amazon Gift Card since my products require clothing purchases. Testimonial By Frump Fighters |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fabulegs melissa Store Owner |
Amazing customer service. Very responsive to my questions and needs. The app is impressive and working great. Thanks. Testimonial By Fabulegs melissa |
|
The Sign Shed Store Owner |
Fantastic app for customer loyalty, we've trailed numerous others which are more expensive and old fashioned in the look and feel. This one from Ekoma integrates perfectly into our Shopify store. The support in fast and queries are dealt with in an efficient, friendly manner Testimonial By The Sign Shed |
|
Frump Fighters Store Owner |
I just started using the app but I'm impressed with how well it works! Also, the support is phenomenal.LOVE that you can create a custom reward... I'm using it to offer a $25 Amazon Gift Card since my products require clothing purchases. Testimonial By Frump Fighters |
Peers used Ekoma to Enhance customer relationships and Increase sales & revenue
Peer and Expert Opinion on Features
for Ekoma
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (12) |
| Gamification | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (12) |
| Gamification | Read Reviews (12) |
IT and Other Capabilities
for Ekoma
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (29) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (29) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Ekoma
Top Failure Risks for Ekoma
Vendor Profile Details
Company Name
Ekoma
Company Website
https://ekoma.io/HQ Location
2020 Diamond St, San Diego, California 92109, US
Employees
2-10
Social
Financials
PRIVATE
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