Eckoh: The market leader for Contact Center Security...
Latest Product Updates and Feature Enhancements on Eckoh
Eckoh achieves the PCI DSS v4.0 standard for the 15th consecutive year
Eckoh has achieved the PCI DSS v4.0 compliance for the 15th consecutive year, marking a significant milestone in data security. This certification underscores Eckoh's commitment to safeguarding sensi...tive cardholder data and highlights its leadership in customer engagement data security solutions. The company's Security Operations Centre led the audit, emphasizing its robust security practices and dedication to innovation in protecting client information.
Eckoh has introduced a new embeddable payments solution as part of its Secure Digital Payments suite. This platform allows clients to securely process payments through various channels, such as Apple... Pay and Pay by Bank, directly from their websites, enhancing PCI-DSS compliance and reducing fraud risk. Chumash Casino Resort has implemented this solution, simplifying their payment processes and compliance management.
Eckoh updates ChatGuard to add 3D Secure, digital wallets and PII
Eckoh has enhanced its ChatGuard solution by integrating 3D Secure, digital wallet payments, and PII security. This update allows for seamless payments via Apple Pay, Google Pay, and PayPal within ch...at sessions, enhancing security and customer convenience. ChatGuard now supports dynamic forms for secure PII verification, aligning with PCI DSS 4.0 standards and transforming chat channels into effective sales tools.
Eckoh and boost.ai Unite to Raise the Bar in Conversational AI - MarTech Cube
Eckoh and boost.ai have formed a partnership to enhance conversational AI capabilities. This collaboration aims to elevate customer engagement through advanced AI-driven interactions, leveraging both... companies' expertise in secure payment solutions and conversational AI technology.
Eckoh Partners With boost.ai to Deliver Unmatched Innovation, Performance and Security in Conversational AI - Directors Club News -
Eckoh and boost.ai have formed a partnership to enhance conversational AI with robust security features. This collaboration integrates Eckoh's secure engagement platform with boost.ai's AI technology..., enabling secure automation of customer interactions in regulated industries like banking and healthcare. The partnership aims to improve customer experience while ensuring data protection and compliance.
Mergers, Acquisitions, and Business Moves by Eckoh
Quality Xperience
Eckoh Acquires Quality Xperience to Expand Enterprise AI Capabilities
Eckoh has acquired Quality Xperience, a UK-based provider of conversational AI solutions, to enhance its enterprise AI capabilities. This acquisition formalizes their year-long partnership, combining... QX's AI expertise with Eckoh's secure customer engagement solutions. The move aims to accelerate enterprise-wide AI adoption and optimize end-to-end customer experiences with enhanced security and performance.
Tech M&A Deals: Circet Americas, Eckoh and Corsair Gaming
Eckoh has acquired Quality Xperience, a consultancy specializing in conversational AI and customer experience transformation. This acquisition enhances Eckoh's capabilities in AI-powered customer int...eractions, supporting its strategy to modernize contact-center operations and expand its technology offerings. The deal aligns with Eckoh's growth strategy in AI-enabled customer experience solutions.
Eckoh Acquires Quality Xperience, Expanding Enterprise AI Capabilities
Eckoh has acquired Quality Xperience, a UK-based provider of conversational AI solutions, to enhance its enterprise AI capabilities. This acquisition formalizes a previous partnership and aims to acc...elerate AI adoption through secure and scalable solutions. The integration of QX's expertise will allow Eckoh to design, deploy, and optimize AI-powered customer experiences across various channels.
Bridgepoint has completed its acquisition of Eckoh, a leader in customer engagement and data security solutions, for 54 pence per share. Eckoh will delist from the London Stock Exchange, marking a ne...w phase as a private company. Bridgepoint aims to support Eckoh's growth through geographic expansion, product innovation, and acquisitions, particularly in North America.
Eckoh Appoints Tim DeLisle as Chief Revenue Officer to Accelerate Global Growth
Eckoh has appointed Tim DeLisle as Chief Revenue Officer to lead its global revenue strategy. DeLisle, with a strong background in technology and SaaS companies, will focus on aligning sales, marketi...ng, and partner ecosystems to drive growth. His leadership aims to expand Eckoh's market presence and enhance its secure engagement solutions globally.
