dscout Overview

Dscout revolutionizes user experience research with its all-in-one platform, enabling teams to recruit participants, conduct studies, and analyze insights seamlessly. This platform supports a variety of research methods, including usability and concept testing, field and diary studies, and media-rich surveys. Dscout's unique feature is its ability to facilitate comprehensive participant engagement, ensuring that researchers gather relevant and actionable insights. The platform's flexibility allows for the creation of tailored studies, empowering teams to make informed decisions with confidence. By integrating diverse research techniques, Dscout enhances the depth and breadth of user feedback, making it an essential tool for UX professionals aiming to refine product experiences.

Use Cases

Customers recommend Engaging And Following Up, Market Research, Collaboration, as the business use cases that they have been most satisfied with while using dscout.

Other use cases:

  • Collecting Feedback
  • Proposal & Quote Management
  • Sending & Publishing Communications
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Business Priorities

Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using dscout.

Other priorities:

  • Grow Market Share
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dscout Use-Cases and Business Priorities: Customer Satisfaction Data

dscout works with different mediums / channels such as Video. Phone Calls. Mobile etc.

dscout's features include Embedded Survey Forms. and dscout support capabilities include 24/7 Support, AI Powered, Email Support, etc. also dscout analytics capabilities include Custom Reports, and Analytics.

Reviews

"...dscout headquartered in Chicago offers a mobile video research tool, available to marketers coducting research with intended product users in the moment, or conducted via video interview with users...." Peer review

dscout, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Dscout’s experience research platform utilizes a mobile app and over 100K eager participants to capture in-the-moment video. Insights are efficiently summarized to facilitate easy analysis.

Popular Business Setting

for dscout

Top Industries

  • Research
  • Internet
  • Consumer Goods

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

dscout is popular in Research, Internet, and Consumer Goods and is widely used by Mid Market, Large Enterprise, and Enterprise.

Comprehensive Insights on dscout Use Cases

What makes dscout ideal for Engaging And Following Up?

How can dscout optimize your Market Research Workflow?

What benefits does dscout offer for Collaboration?

3+ more Business Use Cases

166 buyers and buying teams have used Cuspera to assess how well dscout solved their Customer Feedback Management needs. Cuspera uses 135 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Real Estate

CASE STUDY OJO Labs

Dscout helped OJO Labs improve the homebuying journey for first-time buyers. OJO Labs used Dscout to map buyer fears, concerns, and goals during COVID. The team recruited a diverse group using Dscout...’s panel and gathered honest, candid insights. The research led OJO Labs to expand mortgage info, add Spanish language support, and partner with a credit repair agency. These changes improved their product, partnerships, and internal workflow.

Transportation/Trucking/Railroad

CASE STUDY a leading transportation rentals company

Dscout helped a leading transportation rentals company improve their research process. Dr. Nikki Smith and her team used Dscout’s video and multimedia tools to get deeper insights and create strong s...tories from customer and employee feedback. The platform made it easier to connect insights and share them with others in the company. Dscout saved the team time on analysis and helped them drive action with real context from their research.

Health, Wellness and Fitness

CASE STUDY Headspace

Headspace used Dscout to build their first GenAI product for mental health. The team ran diary studies and usability tests with Dscout to understand user attitudes and concerns about AI. They found h...igh trust in Headspace but skepticism about AI in mental health. Research showed that people trusted AI more after using it. Headspace used these insights to design a safe, ethical GenAI experience focused on member well-being.

Video

Investigating Today's Parenting Landscape with dscout

Video Thumbnail
lightning

Peers used dscout for engaging and following up and Market research

dscout Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.62/5

Read Reviews (38)
Analytics

4.20/5

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.62/5

Read Reviews (38)
Analytics

4.20/5

Read Reviews (19)

Software Failure Risk Guidance

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for dscout

Top Failure Risks for dscout

dscout, Inc News

Awards

Dscout Honored as 2024 Proddy Award Winner in UX Research by Product School - EIN News

Dscout won the 2024 Proddy Award for excellence in UX Research from Product School.

dscout, Inc Profile

Company Name

dscout, Inc

Company Website

https://dscout.com/

HQ Location

222 N LaSalle St, Suite 650, Chicago, IL 60601, US

Employees

51-100

Social

Financials

SERIES B