DITAworks Webtop: Reviews, Testimonials and Expert Opinions

Travel Ally, an AI-powered virtual assistant, replaced a rule-based chatbot in a travel planner app. The digital travel and hospitality agency wanted to offer hyper-personalization and better custome...r experience. Instinctools used Amazon S3, Lambda, Athena, SageMaker, and Bedrock to build a multi-agent AI system. The new assistant helped users book, plan, and adjust trips in real time. The agency saw a 15% increase in booking conversions and annual retention rose from 28% to 41%.
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Bonnet used *instinctools to build an MVP mobile app for EV charging. The app connects 16 car models to 65,000 charging points across Europe. It lets users find, navigate to, and pay for charging spo...ts. The solution integrated Stripe for payments and real-time server sync for charging status. Bonnet connected 17+ charging networks and raised funds from top investors after launch.
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VIRTUES® by *instinctools helped CANet connect patients, clinics, and research centers in Canada. The platform enabled 78% of cardiac check-ups to be done remotely. CANet saw a 21% drop in cardiac-re...lated emergency hospitalizations. Patients gained better control of their health data. Clinics and research centers improved data sharing and monitoring. The solution made cardiac care more efficient and accessible.
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Instinctools upgraded a Czech bank's chatbot with GPT-4 and voice assistant features. The bank wanted to improve customer support and meet rising user expectations. Instinctools deployed a private GP...T-4 instance in the bank's Azure environment for secure, compliant AI. The new solution increased 30-day retention by 7%, Net Promoter Score by 34%, and first contact resolution by 60%. The chatbot now handles over 100,000 users and processes thousands of queries per second.
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*instinctools built a custom API integration platform for a US-based real estate startup. The company struggled with manual data processing, wasting up to 30 hours per employee each month. *instincto...ols automated workflows using AWS Step Functions, EventBridge, and other tools. The solution cut data processing costs by 60%. Employees now save up to 30 hours monthly. The new system is scalable and easy to expand.
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*instinctools built a custom web app for Core Sash Windows, a British construction company. The company faced slow order processing, manual price estimates, and poor customer visibility. *instinctool...s created an internal portal with drawing tools, instant price calculation, and a customer portal for order tracking. The new system improved workflows and made customer service faster and clearer. This helped Core Sash Windows deliver a better experience to their customers.
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