Delacon | Industry Leaders in Call Tracking and Analytics
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Latest Product Updates and Feature Enhancements on Delacon Call Tracking
Introducing Bulk Upload for Seamless IVR Route Configuration
Delacon has launched a bulk upload feature for IVR Route Configuration. Users can now upload postcode lists, termination numbers, and notification emails in a single CSV file. This update streamlines... call management and IVR setup for businesses handling large-scale telecommunications workflows.
Delacon Release a Premium Feature for Fast and Effective Re-billing
Delacon has launched a premium re-billing feature for its call tracking platform. This tool enables agencies and directories to automate billing, apply custom mark-ups, and segment invoices by countr...y or service. The feature streamlines billing for clients with multiple business units, supporting efficient revenue management for agencies in sectors like finance, healthcare, and retail.
Delacon now enables users to connect their Call Tracking data to Tableau dashboards via a Google BigQuery integration. This enhancement allows businesses to visualize call analytics alongside other m...arketing data, improving campaign reporting and decision-making across industries such as finance, healthcare, and retail.
Delacon has launched an International Caller ID Solution that enables businesses in regions with caller ID restrictions, such as India, Singapore, Japan, and the UK, to receive original caller number...s. The feature transmits caller ID information using DTMF tones, helping organizations in finance, healthcare, retail, and other sectors enhance call tracking and customer engagement.
White Labeling Delacon Features for Maximum Brand Consistency
Delacon has introduced a White Label Solution for its call tracking platform. Agencies and resellers can now customize the Delacon Portal with their own branding, including logos and colors, to maint...ain brand consistency. The solution also features re-billing capabilities, enabling users to generate and send invoices for individual or multiple clients directly through the platform.
Mergers, Acquisitions, and Business Moves by Delacon Call Tracking
Delacon Rings in a New Era with Acquisition by Volaris Group
Delacon, a Sydney-based provider of call tracking and speech analytics solutions, has been acquired by Volaris Group. This acquisition aims to drive Delacons global growth and enhance its ability to ...deliver advanced call management technology to enterprises, agencies, and government clients.
