Customer Loyalty & Gift Card Programs for small businesses and enterprises.
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Restaurants Case Studies and Customer Success Stories with DataCandy
The Wolfe Pack Inc.
- Restaurants
- Small
London, Canada
Paystone helped The Wolfe Pack Inc. lower payment processing costs by 13%. The Wolfe Brothers run three popular restaurants in... London, Ontario. They switched to Paystone for better rates and more personal service. Paystone’s technology made payments fast and reliable. This let the owners focus on food service, not payment issues. Paystone also solved technical problems quickly, improving the guest experience.
Paystone provided Dos Tacos with an integrated talech POS and payment terminal. This helped Dos Tacos offer fast, reliable digital... payments for debit, credit, and mobile. The system let them customize their menu and speed up order processing. Back-end reporting features helped them track sales, labor, and inventory. Dos Tacos used these insights to schedule staff and make daily business decisions.
Paystone's loyalty and gift card program helped Copper Branch, a vegan restaurant chain, boost customer spending. Loyalty members spend $2... more per transaction than regular customers. The program grew to 6,000 registered members, with 40% using the loyalty card daily. Gift card sales increased by 40% to 60% from early 2016 to early 2017. Copper Branch improved customer relationships and marketing with better data and bi-monthly newsletters.
Paystone's gift card platform helped Edo Japan improve its gift card process. Before, selling and redeeming gift cards was slow... and hard for staff. With Paystone, the process became fast and easy. Franchisees no longer had to deal with slow terminals. Edo Japan also launched digital gift cards in their My Edo app. The new system opened up more ways to sell gift cards and made franchisees happier.
Paystone's gift card program helped ZIBO! Restaurant-Bar grow their customer base and increase revenue. ZIBO! started with physical gift cards,... then added digital and corporate options. The program brought in new customers and boosted repeat visits. During the pandemic, online gift cards helped keep sales strong. Up to 50% of gift card sales came from corporate orders, and over 80% of sales were online in some months.
Retail Case Studies and Customer Success Stories with DataCandy
Moir's Skate Shop
- Retail
- Small
Canada
Paystone helped Moir's Skate Shop set up a simple payment processing system. The shop needed a solution that was easy... to use and met customer expectations for debit and credit payments. Paystone provided the Poynt Smart Terminal, which improved transaction speed and added inventory tracking. The system made it easier to manage cash flow and seasonal inventory changes. Moir's Skate Shop praised Paystone for strong customer support and smooth technology upgrades.
Grow & Bloom Co. used the talech point-of-sale system from Paystone to save time and reduce paperwork. The inventory management... and product catalogue features helped them track stock and plan sales. They switched from paper receipts to digital, making their business more eco-friendly. Talech’s accounting integrations let them sync sales data easily. The time saved allowed them to expand services and invest in their team.
Paystone helped Pandora Masonville, a jewelry retailer in London, Ontario, solve payment security and reliability issues. The store faced frequent... terminal outages and security concerns with its previous provider. After switching to Paystone, staff saved time, reduced costs, and improved customer service. Paystone's wireless and countertop payment solutions enabled faster checkouts and better support for busy seasons. The store now offers secure, efficient payments and a smoother shopping experience.
Paystone's gift card and loyalty programs helped Mission Thrift Store manage returns and boost cash flow. Staff now issue store... credits on gift cards, keeping money in-store and tracking credits easily. The program lets the store reward volunteers and support local ministries with gift cards. Reloadable cards help attract new customers and identify repeat shoppers. Five locations adopted Paystone, integrating smoothly with their existing POS system.
Food & Beverages Case Studies and Customer Success Stories with DataCandy
Peace by Chocolate
- Food & Beverages
- Small
Antigonish, Canada
Peace by Chocolate rebuilt their chocolate business in Antigonish, Canada after fleeing Syria. Within three months, they started making chocolate... at home and quickly sold out at local markets. In just a year and a half, they expanded to a larger factory and now distribute across Canada. The company donates profits to support communities and mentors refugees. Their story highlights business growth, community support, and social impact.
Consumer Services Case Studies and Customer Success Stories with DataCandy
Sweet as Sugar
- Consumer Services
- Small
London, Canada
Paystone helped Sweet as Sugar, a home-based sugaring business in London, Ontario, upgrade its payment process. Owner Madison Van Dyk... struggled with cash and e-transfer payments, causing delays and unprofessional experiences. Switching to Paystone’s Poynt Smart Terminal made payments fast, easy, and transparent. Clients can now pay by card, get instant receipts, and see clear charges. Madison tracks sales with real-time reports and receives immediate deposits. The new system supports her business growth and boosts her brand’s credibility.
Consumer Goods Case Studies and Customer Success Stories with DataCandy
Heff’s Hives
- Consumer Goods
Paystone's wireless payment terminal helped Heff’s Hives accept payments anywhere. Dan Heffernan left his corporate sales job to start a... beekeeping business. He needed a way to take payments at markets and his shop. The 3G terminal made it easy to sell honey and supplies on the go. This helped Dan grow his business and serve more customers.
Oil & Energy Case Studies and Customer Success Stories with DataCandy
Harnois Énergies
- Oil & Energy
DataCandy powers the Proxi Extra loyalty program for Harnois Énergies. Harnois wanted to boost customer loyalty and satisfaction. With DataCandy,... they created a program where customers earn up to 15 points per litre on gas and points on store products. The program is easy to use, with both digital and physical cards. Harnois won the Best Loyalty Program in Canada award in the 2023 LoyalT survey. The program helps Harnois keep customers happy and engaged.
Paystone helped Start. ca improve their online billing and payment processing. Start.ca serves over 70,000 customers and processes about 40,000...monthly charges. They switched to Paystone to support new payment methods like MasterCard debit, Visa debit, Apple Pay, and Google Pay. The new system made payments easier and more secure for customers. Start.ca also saved money on payment processing and found the portal much easier for their accounting team. Customer service from Paystone was fast and helpful.
Barrhaven Dental Centre
- Hospital & Health Care
- Small
Ottawa, Canada
Paystone helped Barrhaven Dental Centre upgrade to modern payment processing technology. The clinic saved $30 per month by removing a... dedicated phone line and cut credit card interchange markups by 54%. Staff no longer rent terminals, reducing costs further. The switch was fast and did not disrupt patient care. Wireless terminals improved convenience for both staff and patients.
Automotive Case Studies and Customer Success Stories with DataCandy
Porsche of London
- Automotive
- Small
London, Canada
Porsche of London upgraded to the Poynt Smart Terminal from Paystone. The dealership wanted a payment solution that matched their... brand and improved customer experience. The Poynt device offered dual touchscreens, wireless flexibility, and real-time reporting. Staff could email receipts and access transaction data online. Porsche of London values Paystone's dedicated customer service and fast support.
