CustomerLabs Marketing Insights: Reviews, Testimonials and Expert Opinions

Cookd used CustomerLabs 1PD Ops to improve their Meta ad campaigns. They faced high customer acquisition costs and low purchase value, with $270 spent to acquire a $300 customer. By implementing firs...t-party domain tracking, they retained cookies and improved attribution. They created custom conversion events based on average order value to train Meta's algorithm. This led to a 35% increase in ROAS and a 45% decrease in cost per purchase. Cookd no longer relied on Shopify for campaign optimization.
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CustomerLabs 1PD Ops helped a healthcare brand cut cost per purchase by 54%. The brand needed to lower CPP for two products with different price points. They used custom conversion events and first-p...arty data to train Meta ad algorithms. This enabled product-level optimization and audience targeting beyond 28 days. ROAS improved by 34% over three months.
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CustomerLabs 1PD Ops helped Good Body Clinic restore Meta ad performance in under 24 hours after Meta blocked their purchase events. The clinic used first-party data operations to scrub PHI, rename e...vents, and switch to server-side tracking. This achieved high Event Match Quality scores, enabling full-funnel tracking and campaign optimization. Good Body Clinic could again run conversion-optimized campaigns, build custom audiences, and scale ad spend with compliance. The solution ensured zero PHI violations and fast recovery for this health and wellness brand.
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CustomerLabs helped a dental clinic rebuild online and offline tracking after Meta event restrictions. The clinic faced blocked events due to Meta's privacy rules for health data. CustomerLabs scrubb...ed URLs, changed event names, and unified CRM and website data. Now, the clinic tracks all conversions in Meta and attributes them to campaigns. They achieved the highest event match quality and resumed running Meta ads.
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CustomerLabs helped a personal wellness and lifestyle brand recover from Meta's event restrictions. Meta blocked bottom-funnel conversion tracking, hurting ad performance. Shopify CAPI could not solv...e the problem. CustomerLabs used first-party data and server-side tracking to protect PHI and send compliant events to Meta. The brand achieved a stable ROAS of 2.5 to 2.9 after the fix.
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CustomerLabs helped Smars, a leading jewelry brand, scale campaigns for new customer acquisition. Smars replaced Shopify CAPI with CustomerLabs' first-party data pipeline. This change dropped cost pe...r purchase by 14% in just 7–14 days. 86% of campaign conversions were new customers. Smars used signal engineering to optimize Meta and Google Ads for better results.
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