CustomerLabs CDP Overview

CustomerLabs CDP is a no-code platform that helps businesses collect, unify, segment, and activate customer data. It integrates data across various marketing tools seamlessly.

Use Cases

Customers recommend Lead Tracking, Engaging And Following Up, Event Management, as the business use cases that they have been most satisfied with while using CustomerLabs CDP.

Other use cases:

  • Account Management
  • Advertisement
  • Lead Qualification
  • Conversion Management
  • Digital Marketing
  • Subscription Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CustomerLabs CDP.

CustomerLabs CDP Use-Cases and Business Priorities: Customer Satisfaction Data

CustomerLabs CDP works with different mediums / channels such as Website. Video. and E-Mail.

CustomerLabs CDP's features include Recording, and Landing Page. and CustomerLabs CDP support capabilities include 24/7 Support, Email Support, Chat Support, etc. also CustomerLabs CDP analytics capabilities include Analytics, and Custom Reports.

Reviews

"CustomerLabs CDP provides us with a flexible, powerful alternative to both Google Tag Manager and Segment , allowing us to identify and track events across our event registration site with ease." - Taylor B

CustomerLabs CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CustomerLabs CDP

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer & Network Security

Popular in

  • Small Business
  • Large Enterprise

CustomerLabs CDP is popular in Marketing And Advertising, Information Technology And Services, and Computer & Network Security and is widely used by Small Business, and Large Enterprise,

CustomerLabs CDP Customer wins, Customer success stories, Case studies

How efficiently Does CustomerLabs CDP manage your Lead Tracking?

What makes CustomerLabs CDP ideal for Engaging And Following Up?

What solutions does CustomerLabs CDP provide for Account Management?

27 buyers and buying teams have used Cuspera to assess how well CustomerLabs CDP solved their Customer Data Platform needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
CustomerLabs CDP testimonial

Taylor B

CEO

Computer & Network Security

CustomerLabs CDP provides us with a flexible, powerful alternative to both Google Tag Manager and Segment , allowing us to identify and track events across our event registration site with ease. Testimonial By Taylor B
CustomerLabs CDP testimonial

Thomas

CEO

Anova Golf

It saves a lot of development time. Instead of having our developers define each event, we were able to do so ourselves. We highly recommend this product. Testimonial By Thomas
CustomerLabs CDP testimonial

Liza Pujji

Marketing Lead

New Zealand Institute of Business Studies

I am now able to record specific events on Google and Facebook based on form submissions. I am able to make lookalike audiences without relying on Mailchimp anymore, this continuously updates my audience data without anymore custom creation. Testimonial By Liza Pujji
CUSTOMERS TESTIMONIALS
CustomerLabs CDP testimonial

Taylor B

CEO

Computer & Network Security

CustomerLabs CDP provides us with a flexible, powerful alternative to both Google Tag Manager and Segment , allowing us to identify and track events across our event registration site with ease. Testimonial By Taylor B
CustomerLabs CDP testimonial

Thomas

CEO

Anova Golf

It saves a lot of development time. Instead of having our developers define each event, we were able to do so ourselves. We highly recommend this product. Testimonial By Thomas
CustomerLabs CDP testimonial

Liza Pujji

Marketing Lead

New Zealand Institute of Business Studies

I am now able to record specific events on Google and Facebook based on form submissions. I am able to make lookalike audiences without relying on Mailchimp anymore, this continuously updates my audience data without anymore custom creation. Testimonial By Liza Pujji

Cookd - E Commerce

CustomerLabs First-Party Data Ops helped Cookd solve high customer acquisition costs and low purchase value. Cookd used Meta as the main channel and wanted more high-value customers. They set up life...long cookies and custom conversion events based on average order value. This improved tracking and campaign optimization. Cookd saw a 35% increase in ROAS and a 45% decrease in CPP after using First-Party Data Ops.

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Dundas Life - Insurance

CustomerLabs helped Dundas Life improve retargeting and lower cost per lead using first-party data operations. Dundas Life used Conversion API to boost event match quality from 3 to 7 out of 10. They... improved audience match rates by 2X, cutting cost per lead by 67% and doubling lead acquisition. For top-of-funnel campaigns, 1% lookalike audiences reduced lead costs by 60% with no extra ad spend. These changes made their ad performance much better.

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Healthcare Brand - E Commerce

First-Party Data Ops helped a healthcare brand lower cost per purchase (CPP) for two products in e-commerce. The brand needed to reduce CPP for Product A and Product B, each with different price poin...ts. They set up custom conversion events for each product and ran separate Meta ad campaigns. This trained Meta's algorithm for better product-level optimization. Using first-party data, they built custom audiences beyond 28 days and improved audience match rates. They also restructured campaigns to exclude overlapping audiences and added cost caps to control CPP.

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Mirali - E Commerce

CustomerLabs helped Mirali, a kids' clothing brand, scale their D2C business using first-party data signals and Meta optimization. Mirali faced challenges with Shopify CAPI limitations and campaign s...aturation, which stalled their growth. By implementing custom conversion events, structured campaigns, and retargeting strategies, Mirali improved event match quality and targeted high-value customers. In just 90 days, Mirali scaled their campaigns by 3.7X, with 200% more purchases and 25% of those being high AOV sales.

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MNMLST - E Commerce

MNMLST used a new approach to campaign optimization by ditching Shopify CAPI. They created custom conversion events based on average order value and product categories. This helped train the Meta alg...orithm to target the right customers. As a result, they increased higher AOV purchases and attracted more female customers. MNMLST achieved their business goals and scaled hero products across all categories.

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W for Woman - E Commerce

CustomerLabs 1PD Ops helped W for Woman use first-party data to boost e-commerce growth. The team unified their martech stack and migrated from Google Tag Manager to Shopify with no loss in campaign ...performance. They used attribution reports to guide decisions and built custom funnels to track user journeys. By focusing on high average order value (AOV) purchasers, they trained ad algorithms for better results. Custom conversion events let them measure new and repeat customer purchases, optimizing campaigns for higher value and profit.

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First Party Data For Lead-Gen - Explained | CustomerLabs First Party Data Ops

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Peers used CustomerLabs CDP for lead tracking and engaging and following up

CustomerLabs CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.46/5 ★

Read Reviews (14)
Custom Reports

4.07/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.46/5 ★

Read Reviews (14)
Custom Reports

4.07/5 ★

Read Reviews (15)

CustomerLabs CDP Integrations

CustomerLabs CDP integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.77/5 ★

Read Reviews (15)
Data Import

3.66/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for CustomerLabs CDP

Top Failure Risks for CustomerLabs CDP

CustomerLabs Inc. Profile

Company Name

CustomerLabs Inc.

Company Website

//customerlabs.com

HQ Location

Chennai, Tamil Nadu

Employees

1-10

Social

Financials

SEED