Results reported in published case studies.
GoTeam
Management Consulting · Medium
Crystal helped GoTeam cut hiring time and reduce bias using personality data. GoTeam used Crystal’s DISC framework to match candidates to roles and guide interviews. Sales teams built tru...
Crystal helped GoTeam cut hiring time and reduce bias using personality data. GoTeam used Crystal’s DISC framework to match candidates to roles and guide interviews. Sales teams built trust faster by tailoring pitches to each buyer’s style. Daily use of Crystal improved team communication and productivity. GoTeam saw higher synergy, trust, and better results across teams.
Window World of North Atlanta
Construction · Medium
Crystal Knows helped Window World of North Atlanta cut turnover in its customer service department from 50% to 0% in under two years. The platform improved internal communication by revea...
Crystal Knows helped Window World of North Atlanta cut turnover in its customer service department from 50% to 0% in under two years. The platform improved internal communication by revealing each team member’s personality and communication style. HR used Crystal Knows to hire better, onboard smoothly, and resolve conflicts. Team morale and cohesion increased. The company now relies on Crystal Knows for both hiring and ongoing team management.
HighRadius
Computer Software · Large
+13% lead conversion rates
HighRadius used Crystal’s behavioral insights and DISC training to boost sales performance. The sales team learned to tailor their communication to each buyer’s personality. After impleme...
HighRadius used Crystal’s behavioral insights and DISC training to boost sales performance. The sales team learned to tailor their communication to each buyer’s personality. After implementing Crystal, HighRadius saw a 13% increase in lead conversion rates in the first quarter. The next quarter, conversions jumped to 31%. Crystal helped reps connect faster and position value more effectively in meetings.
KnowledgeNet.ai
Information Technology And Services · Small
KnowledgeNet.ai used Crystal's API to add personality insights to their sales platform. This integration lets sales teams see personality profiles for prospects, helping them tailor outre...
KnowledgeNet.ai used Crystal's API to add personality insights to their sales platform. This integration lets sales teams see personality profiles for prospects, helping them tailor outreach and build stronger relationships. Users can now generate messages that match each prospect’s style using generative AI. The partnership helps sales teams find new opportunities and connect faster with leads. KnowledgeNet.ai’s customers benefit from more personal, data-driven sales interactions.
Ash Brokerage
Insurance · Medium
Crystal helped Ash Brokerage's sales team use personality data to better understand client behavior. The team tailored their communication style to match clients, building trust faster. U...
Crystal helped Ash Brokerage's sales team use personality data to better understand client behavior. The team tailored their communication style to match clients, building trust faster. Using Crystal, reps built relationships more quickly and shortened the sales cycle. The Outlook integration gave actionable tips for impactful messaging. This led to deeper connections and improved sales conversations.
Slalom Element Labs
Information Technology And Services · Large
Slalom Element Labs used Crystal’s DISC personality data API to create immersive AR experiences. They overlaid personality insights in real time using Magic Leap headsets, helping 50 stra...
Slalom Element Labs used Crystal’s DISC personality data API to create immersive AR experiences. They overlaid personality insights in real time using Magic Leap headsets, helping 50 strangers connect more deeply at an innovation festival. The lab also built AI-powered avatars that adapt to users’ personalities and emotions. These prototypes showed how live personality data can boost empathy and improve communication. Attendees saw potential for this tech in healthcare, education, and customer service.