Real-World Case Studies and Customer Success Stories with Cordial Platform

Cordial’s ID Graph helped Saatva identify 80% more abandoned cart customers in just 90 days. The direct-to-consumer mattress brand used... Cordial’s identity resolution and customer data platform to match more site visitors and trigger twice as many abandoned cart messages. This led to a big increase in revenue from cart recovery emails. Saatva’s marketing team gained full control and saw a smooth onboarding process.
Show More..

Cordial helped Revolve boost email revenue by 8. 3x per triggered email compared to broadcast emails. The team launched 200...new triggered campaigns and achieved $316M in annual cross-channel revenue. Triggered emails drove 20% of total email revenue, with an average order value of $279. Revolve saw a 17% increase in engagement rates for transactional emails after switching to Cordial. The platform enabled fast, data-driven personalization without engineering support.
Show More..

Cordial helped Paper Mart boost click-to-open rates by 180%. The company used Cordial to combine customer and business data for... better email personalization. They added dynamic product blocks and price drop automation to their campaigns. This led to an 8.3% increase in average order value. Paper Mart now sends more targeted messages and sees higher engagement.
Show More..

Cordial helped PacSun migrate a complex email and SMS program in just 38 days. The team moved 43 automations and... launched 77 ramp emails and 85 email plus SMS touches in 10 weeks. Cordial Architect enabled fast data transformation and segmentation. PacSun avoided major technical issues and saved thousands on integrations. The migration finished before the holiday season, beating the industry standard timeline.
Show More..

Cordial helped Mason Companies migrate 700 audience segments and 350 automations in 60 days. The platform unified data, enabled advanced... segmentation, and powered a 206% increase in automation emails. Mason Companies launched 55 brand-affinity triggers and saw a 70% lift in personalization campaigns. Cordial's SMS tools are on track to drive $1 million in sales. The partnership improved marketing efficiency and campaign relevance across email and SMS.
Show More..

Cordial helped Leslie's Pool Supplies boost engagement 20x with a 9. 34% click-to-open rate. The team used Cordial's data and...messaging platform to automate personalized email campaigns based on real-time water test results. They used Cordial Architect for data transformation and Sculpt Message Editor for dynamic content. This strategy built trust and delivered expert guidance to customers. Leslie's plans to add loyalty point integration and more shoppable emails for even better results.
Show More..

Cordial helps Boot Barn send up to 3 billion personalized emails a year. Boot Barn uses Cordial to segment over... 6.5 million contacts across four retail brands. The platform unifies customer data and enables cross-channel messaging, including SMS and push notifications. Boot Barn's marketing team now builds campaigns without heavy technical support. Cordial's integrations and onboarding improved agility and customer experience.
Show More..

Cordial helped Bob's Discount Furniture save $3 million by cutting its tech vendors in half and automating customer support. The company unified... its messaging with Cordial, streamlining email, SMS, and transactional communications. Over 2.4 million customers used new self-serve options, reducing call center volume by 25%. Chat containment reached 33%, and campaign creation became faster and more data-driven. Personalized marketing and real-time updates improved customer engagement and online sales.
Show More..

Cordial helped Ancient Nutrition boost email revenue by 23% and customer engagement by 12%. The health and wellness e-commerce brand... unified three email platforms into one with Cordial, ending data silos. They used Cordial’s data platform and email builder to personalize campaigns and automate messages. The team also ran A/B tests to improve opens, clicks, and purchases. Personalized experiences increased brand loyalty and streamlined operations.
Show More..