Latest Product Updates and Feature Enhancements on ConnectWise Manage Cloud Billing

 

ConnectWise Expands MSP Leadership Presence in EMEA

ConnectWise has expanded its leadership presence in EMEA by appointing Johannes Kamleitner to the GTDC's EMEA Vendor Advisory Council. This move aligns with ConnectWise's launch of the ConnectWise Pl...atform, which integrates PSA, RMM, cybersecurity, and AI capabilities to enhance MSP operations. The platform aims to automate workflows and improve service delivery, offering significant productivity gains for partners.

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The Buzz: ConnectWise unveils Predictive IT platform, Cavelo launches AI security analyst, and Zscaler and Radiant Logic tackle M&A access

ConnectWise has launched a new Predictive IT platform, integrating PSA, RMM, cybersecurity, automation, and AI into a unified execution layer for managed services. This platform aims to shift MSP ope...rations from reactive to AI-native models, enhancing productivity and economic impact through AI-driven automation.

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ConnectWise launches AI-native platform for MSP operations

ConnectWise has launched an AI-native platform to unify MSP operations, integrating PSA, RMM, SIEM, Managed EDR, and BCDR with a shared data layer and agentic AI. This platform aims to transition MSP...s from reactive service delivery to predictive IT, enhancing automation and operational decision-making. The platform will be available as SaaS, with general availability set for June 30.

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ConnectWise launches AI-native platform in push toward ‘Predictive IT’

ConnectWise has launched the ConnectWise Platform, an AI-native operational platform designed for managed service providers (MSPs). This platform aims to enhance predictive IT by integrating professi...onal services automation, remote monitoring, cybersecurity operations, and AI-driven workflow automation. The platform promises significant efficiency improvements, including reduced ticket handling time and increased margins for MSPs. General availability is expected by the end of June.

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ConnectWise Dismantles Asio To Build AI-Powered MSP Platform

ConnectWise has unveiled its new AI-powered platform for managed service providers (MSPs), integrating PSA, RMM, cybersecurity, and automation into a single AI-native layer. This platform aims to tra...nsform MSPs from systems of record to systems of action, enhancing predictive IT operations and reducing ticket volumes by up to 40%. The platform will be available in North America, Europe, and Asia-Pacific by the end of June.

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The ConnectWise PlatformTM reimagined for the agentic AI era

ConnectWise has launched an enhanced platform integrating AI, automation, and data infrastructure to streamline IT operations. The platform unifies service management, cybersecurity, and business con...tinuity, enabling predictive intelligence and improved operational outcomes for MSPs and IT teams.

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ConnectWise Unveils the Industry’s First Predictive Intelligence Platform to Lead the Era of Predictive IT

ConnectWise has launched the industry's first predictive intelligence platform, unifying PSA, RMM, cybersecurity, and automation into a single operational layer for MSPs. This AI-native platform aims... to shift IT operations from reactive to predictive, enhancing productivity and scalability. The platform's general availability is set for the end of June.

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ConnectWise Launches Predictive Intelligence Platform to Overhaul MSP Operations

ConnectWise launched its Predictive Intelligence Platform, integrating PSA, RMM, cybersecurity, automation, and AI into a unified system for managed services. This platform aims to enhance scalabilit...y and efficiency by reducing ticket handling time by 45% and preventing 80–90% of repeat issues through AI-driven automation. The launch signifies a shift towards proactive, AI-native managed services.

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ConnectWise Unveils the Industry's First Predictive Intelligence ...

ConnectWise has launched the industry's first Predictive Intelligence Platform, an AI-native operational platform designed to unify PSA, RMM, cybersecurity, automation, and more into a single executi...on layer for managed services. This platform aims to shift IT operations from reactive to predictive, offering significant efficiency gains and economic benefits for MSPs and IT teams. The platform will be generally available at the end of June.

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CISA Adds Actively Exploited ConnectWise and Windows Flaws to KEV

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has added a path traversal vulnerability in ConnectWise ScreenConnect (CVE-2024-1708) to its Known Exploited Vulnerabilities catalog. ...This flaw, which allows remote code execution, was fixed in February 2024. Federal agencies must apply the necessary fixes by May 12, 2026, to secure their networks.

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CISA adds Microsoft, ConnectWise vulnerabilities to active exploitation catalog

CISA has added a high-severity vulnerability in ConnectWise's ScreenConnect tool to its Known Exploited Vulnerabilities catalog. This flaw, CVE-2024-1708, allows remote code execution and data tamper...ing. It has been exploited in cyberattacks linked to North Korea and China. Federal agencies must patch this by May 12.

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ConnectWise Advances AI Leadership with Agentic AI

ConnectWise introduces Agentic AI, enhancing its AI capabilities for IT management solutions. This advancement aims to streamline operations for managed service providers by leveraging AI-driven insi...ghts and automation.

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ConnectWise Advances AI Leadership with Agentic AI

ConnectWise has expanded its AI-powered platform, zofiQ, which enhances service delivery for managed service providers by automating workflows and reducing escalations. The platform integrates AI cap...abilities directly into the ConnectWise environment, improving productivity and service quality. Key features include automated ticket triage and oversight for maintaining service standards, enabling organizations to scale efficiently while maintaining control.

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ConnectWise's Modern Threat Protection Guarantees Delivery

ConnectWise has launched Modern Threat Protection, an AI-powered cybersecurity solution for Managed Service Providers (MSPs). This approach unifies endpoint detection, SIEM, and email security with a... 15-minute SLA, enhancing threat detection and response. It aims to reduce complexity and improve MSP operations by integrating AI-driven analysis with human expertise, offering scalable protection across client environments.

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ConnectWise Releases ScreenConnect 26.1 Patch for Critical Vulnerability

ConnectWise has released ScreenConnect version 26.1 to address a critical vulnerability, CVE-2026-3564, which could allow unauthorized access through server-level cryptographic material. The update e...nhances machine key handling to prevent misuse for session authentication. ConnectWise emphasizes the importance of prompt patch application by MSPs to safeguard their environments.

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ConnectWise 2026 MSP Threat Report Spotlights How Identity Abuse is Redefining MSP Risk

ConnectWise released its 2026 MSP Threat Report, highlighting a shift in cyberattack strategies towards exploiting trusted identities and legitimate tools. The report emphasizes the need for MSPs to ...focus on identity security and privileged access governance. ConnectWise is enhancing its platform with features like Privileged Access Management and Managed Endpoint Detection and Response to address these evolving threats.

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ConnectWise Addresses Multiple Automate Vulnerabilities

ConnectWise Addresses Multiple Automate Vulnerabilities

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ConnectWise Patches Critical Flaw in Automate RMM Tool - IT Security News

ConnectWise has patched a critical flaw in its Automate RMM tool, which could have allowed attackers to intercept and tamper with communications in certain configurations.

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MobileRMM Technology Announces Integration with ConnectWise PSA - PRWeb

MobileRMM Technology has integrated its mobile device management platform with ConnectWise PSA, allowing MSPs and IT service providers to manage mobile devices alongside traditional IT assets. This i...ntegration enhances asset visibility, automates daily device synchronization, and provides actionable reporting, improving service levels and operational efficiency for MSPs.

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ConnectWise Launches ConnectWise Email Security and Security Awareness Training with ...

ConnectWise has launched ConnectWise Email Security and Security Awareness Training in collaboration with Proofpoint. This AI-powered solution, integrated into the ConnectWise Asio platform, enhances... email security for MSPs by offering advanced threat protection and compliance tools. It simplifies management, reduces costs, and accelerates revenue growth by streamlining deployment and automating threat response.

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ConnectWise Launches ConnectWise Email Security and Security Awareness Training with Proofpoint, Delivering Best-in-Class Protection for MSPs | ConnectWise

ConnectWise has launched ConnectWise Email Security and Security Awareness Training in partnership with Proofpoint, enhancing email threat protection for MSPs. This AI-powered solution, integrated in...to the ConnectWise Asio platform, offers advanced threat detection, automated learning, and compliance tools. It aims to streamline security management, reduce costs, and boost revenue for MSPs by providing enterprise-grade email protection and centralized client security management.

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ConnectWise RMM Expands Third-Party Patching to Over 7,000 Applications Now in Limited Availability | ConnectWise

ConnectWise has expanded its Remote Monitoring and Management (RMM) platform to include third-party patching for over 7,000 applications, now in Limited Availability. This enhancement aims to address... security challenges for managed service providers by automating patching workflows and simplifying compliance. The expanded capabilities are available at no additional cost to partners, reflecting ConnectWise's commitment to partner-driven innovation.

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Strategic Partnerships and Integrations of ConnectWise Manage Cloud Billing

 

ConnectWise and IT Nation Unveil 2026 PitchIT Cohort, Expanding the Future of MSP Innovation

ConnectWise and IT Nation have announced the 20 startups selected for the 2026 PitchIT program. This initiative supports innovation in the managed service provider (MSP) industry by providing startup...s with mentorship, market visibility, and access to the ConnectWise ecosystem. The program aims to foster technologies that enhance MSP operations, security, and scalability. The 2026 cohort will present their solutions at IT Nation Connect Global in November.

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ESET to aid MSPs by integrating with ConnectWise Asio

ESET has announced an integration with ConnectWise Asio, aiming to support Managed Service Providers (MSPs) by enhancing their cybersecurity capabilities. This collaboration will streamline operation...s for MSPs, providing them with improved tools to manage security threats effectively.

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IT Nation and Channel Program Announce Battle Royale for 2025 PitchIT Cohort | ConnectWise

ConnectWise, in collaboration with Channel Program, is hosting the Battle Royale event for the 2025 PitchIT cohort. This three-day livestream will feature 24 companies showcasing their solutions to M...SPs and industry leaders. The top three finalists, determined by evaluations from MSPs and ConnectWise, will present at IT Nation Connect in November, with prize money awarded to winners.

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Leadership and Executive Team Updates at ConnectWise Manage Cloud Billing

 

ConnectWise appoints new senior VP

ConnectWise has appointed Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA. Based in Austria, Kamleitner will lead the EMEA go-to-market organization, focusing on regions including the... UK, Ireland, DACH, Nordics, and Benelux. His role will involve enhancing partner alignment and delivering enterprise-grade capabilities in security, compliance, and MSP enablement.

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ConnectWise Appoints Kamleitner as SVP, Go-to-Market EMEA

ConnectWise has appointed Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA. Based in Austria, Kamleitner will lead ConnectWise's EMEA go-to-market organization, focusing on regions inc...luding the UK, Ireland, DACH, Nordics, and Benelux. His role will emphasize partner alignment and delivering enterprise-grade capabilities in security, compliance, and MSP enablement.

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ConnectWise Appoints Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA

ConnectWise has appointed Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA. Based in Austria, Kamleitner will lead the company's EMEA go-to-market organization, focusing on regions lik...e the UK, DACH, Nordics, and Benelux. He aims to enhance partner alignment and deliver enterprise-grade capabilities in security and compliance. Kamleitner previously held leadership roles at DataGuard, N-able, and GFI Software.

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ConnectWise Appoints Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA | ConnectWise

ConnectWise appointed Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA. Kamleitner, based in Austria, will lead the company's EMEA go-to-market organization, focusing on partner alignm...ent and delivering enterprise-grade capabilities in security and compliance. He brings extensive leadership experience from DataGuard, N-able, and GFI Software.

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Awards, Recognitions, and Industry Achievements of ConnectWise Manage Cloud Billing

 

ConnectWise Recognized as Category Leader in Cloud Management, Network Management, and RMM by Channel Program - Industry Analysts, Inc.

ConnectWise has been recognized as a Category Leader in Cloud Management, Network Management, and RMM by Channel Program. This recognition highlights ConnectWise's exceptional performance and innovat...ion in the IT channel space, based on feedback from managed service providers. The accolades underscore the company's commitment to delivering top-notch solutions and services.

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ConnectWise Honored with 2025 Elastic Managed Services Partner Award

ConnectWise received the 2025 Elastic Managed Services Partner Award, recognizing its excellence in managed services.

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Corporate News and Organizational Updates on ConnectWise Manage Cloud Billing

 

ConnectWise affirms EMEA commitment

ConnectWise's SVP for Go-To-Market EMEA, Johannes Kamleitner, emphasized the company's commitment to the European market at IT Nation Connect Europe 2026. He outlined plans to enhance regional leader...ship and partnerships, focusing on co-creation with MSPs. ConnectWise aims to support MSPs with AI and automation, following its acquisition of ZofiQ, and deepen relationships with regional distributors.

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ConnectWise Opens PitchIT Applications, Offering Startups a Platform to Scale in the MSP Ecosystem | ConnectWise

ConnectWise has opened applications for its PitchIT startup accelerator program, aimed at emerging technology vendors in the MSP ecosystem. The program offers visibility, education, and engagement op...portunities, with participants competing for $150,000 in cash and prizes. Applications are open until April 30, 2026, with selected vendors joining the program for mentorship and networking.

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ConnectWise Retires IT Nation Secure as Standalone Event, Embeds ...

ConnectWise will retire IT Nation Secure as a standalone event, integrating its cybersecurity content into the global IT Nation Connect conferences starting in 2026. This strategic shift aims to enha...nce the impact of cybersecurity programming by embedding it into broader IT Nation Connect experiences across Europe, ANZ, and North America. The final IT Nation Secure event in 2025 saw record engagement, underscoring the value of this integration.

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