ConnectWise Manage Cloud Billing Overview

ConnectWise Manage provides a cloud billing solution for MSPs with ConnectWise PSA. Discover why it's ideal for streamlining business operations.

Use Cases

Customers recommend Proposal & Quote Management, Engagement Management, Billing And Invoice Management, as the business use cases that they have been most satisfied with while using ConnectWise Manage Cloud Billing.

Other use cases:

  • Helpdesk Management
  • Revenue Cycle Management
  • Contract Management
  • Collaboration
  • Contacts History
  • Business Development
  • Loyalty Management
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Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ConnectWise Manage Cloud Billing.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Shorten Ramp Up Time
  • Establish Thought Leadership
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ConnectWise Manage Cloud Billing Use-Cases and Business Priorities: Customer Satisfaction Data

ConnectWise Manage Cloud Billing's features include Ticketing. and ConnectWise Manage Cloud Billing support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ConnectWise Manage Cloud Billing analytics capabilities include Custom Reports, and Analytics.

ConnectWise Manage Cloud Billing, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ConnectWise Manage Cloud Billing

Top Industries

  • Information Technology and Services
  • Computer & Network Security

Popular in

ConnectWise Manage Cloud Billing is popular in Information Technology And Services, and Computer & Network Security, and is widely used by

Comprehensive Insights on ConnectWise Manage Cloud Billing Use Cases

How can ConnectWise Manage Cloud Billing optimize your Proposal & Quote Management Workflow?

How efficiently Does ConnectWise Manage Cloud Billing manage your Engagement Management?

Why is ConnectWise Manage Cloud Billing the best choice for Billing And Invoice Management?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ConnectWise Manage Cloud Billing solved their Revenue Management needs. Cuspera uses 194 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Case Studies

Information Technology and Services

CASE STUDY Massive IT

ConnectWise Partner Program helped Massive IT meet rising demand for cybersecurity services. Massive IT needed to improve their sales and marketing approach. ConnectWise became an extension of their ...team. This partnership created new growth opportunities. Massive IT improved their go-to-market strategy. They achieved faster results with ConnectWise.

Information Technology and Services

CASE STUDY Mirus IT Solutions

ConnectWise helps Mirus IT Solutions deliver strong IT support and security for SMBs. Mirus uses ConnectWise Business Management Solutions, including PSA and CPQ, to manage services. They also use Co...nnectWise cybersecurity tools to protect clients. This partnership lets Mirus offer a wide range of services and stay competitive. Mirus relies on ConnectWise to keep their clients safe and their business efficient.

Information Technology and Services

CASE STUDY Relentless Solutions

ConnectWise ScreenConnect helps Relentless Solutions deliver better IT services. Relentless Solutions uses ScreenConnect to improve operations and cut costs. The tool helps them serve retail and whol...esale clients across the US and Caribbean. Their team uses it to boost business processes and employee productivity. Relentless Solutions values accountability, communication, and innovation. They support hundreds of small and medium-sized companies with this solution.

Information Technology and Services

CASE STUDY Mangano IT

ConnectWise helped Mangano IT, a small MSP in Windsor, Australia, move from manual processes to automated systems. Mangano IT used ConnectWise Manage, ConnectWise Sell, and ConnectWise Automate to im...prove time tracking, project management, and quoting. The platform gave Mangano IT better insights into resource allocation. This enabled the company to grow at a sustainable rate and manage resources more effectively.

Information Technology and Services

CASE STUDY Present

ConnectWise helped Present, a Canada-based MSP, scale its cybersecurity business. Present used ConnectWise business management, unified monitoring, and cybersecurity solutions. The ConnectWise Market...place gave Present more technology options for their clients. Present achieved a customer satisfaction rating of over 95% for three years. The partnership helped Present deliver better IT services and reduce costs for their clients.

Information Technology and Services

CASE STUDY Marco Technologies

ConnectWise Sidekick for PSA, Sidekick for Teams, and ConnectWise PSA helped Marco Technologies integrate new acquisitions and deepen their solutions stack. Marco used workflow automation (Asio) to d...o more with fewer resources. The company improved efficiency and created better processes. Hyperautomation let Marco move fast and innovate. Marco now supports seamless business integration during mergers and acquisitions.

lightning

Peers used ConnectWise Manage Cloud Billing for proposal & quote management and engagement management

ConnectWise Manage Cloud Billing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (16)
Analytics

3.70/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (16)
Analytics

3.70/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for ConnectWise Manage Cloud Billing

Top Failure Risks for ConnectWise Manage Cloud Billing

ConnectWise, LLC News

Product

ConnectWise Launches AI-Powered PSA, M365 Security Suite With Microsoft And Pax8 ... - CRN

ConnectWise introduced an AI-powered PSA solution, a new Microsoft 365 Security Suite developed with Microsoft and Pax8, and a next-generation SIEM, all built on its Asio platform. These launches aim to streamline operations, enhance security, and reduce tool sprawl for managed service providers (MSPs) through unified workflows and integrated automation.

Company

Attackers breached ConnectWise, compromised customer ScreenConnect instances

ConnectWise disclosed that a sophisticated threat actor breached its systems, compromising ScreenConnect cloud instances for a small number of customers. The attack exploited CVE-2025-3935, a critical ViewState deserialization vulnerability in ScreenConnect versions 25.2.3 and earlier, enabling remote code execution. ConnectWise patched the flaw on April 24 and reports no further suspicious activity since.

Company

ConnectWise Confirms Hack, Very Small Number of Customers Affected

ConnectWise confirmed a cyberattack by a nation-state actor targeting its ScreenConnect remote access software. The breach impacted a very small number of customers. ConnectWise responded by patching ScreenConnect, increasing security monitoring, and launching an investigation with Mandiant. No further suspicious activity has been detected in customer environments.

Executive

ConnectWise Further Strengthens Leadership Team with Two New Appointments

ConnectWise has strengthened its leadership team by appointing two new executives.

ConnectWise, LLC Profile

Company Name

ConnectWise, LLC

Year Founded

1982

HQ Location

4110 George Rd., Suite 200, Tampa, FL 33634, USA

Employees

501-1000

Social

Financials

M&A