ConnectWise Manage Cloud Billing: Product updates, Customer stories, and Insights | 2026 Cuspera

ConnectWise PSA and Service Leadership, Inc. helped Advanced Network Products (ANP) fix operational chaos and improve financial stability. ANP captured $42,000 in unrecorded billing in the first year..., paying for the ConnectWise investment. Using Service Leadership Index data, ANP made ongoing improvements and exceeded EBITDA benchmarks. The company achieved a successful exit in 2023, showing the value of business management software for MSPs.
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IT Nation Evolve and IT Nation Grow helped Big Sur Technologies, a small IT services provider, boost its operational maturity level to 3.7. The company used these programs to learn about mergers, acq...uisitions, and growth strategies. The community and boot camp gave them tools, expert advice, and a supportive network. Big Sur Technologies now feels ready for business transitions and future growth.
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ConnectWise Partner Program helped Massive IT meet rising demand for cybersecurity services. Massive IT needed to improve their sales and marketing approach. ConnectWise became an extension of their ...team. This partnership created new growth opportunities. Massive IT improved their go-to-market strategy. They achieved faster results with ConnectWise.
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ConnectWise Sidekick for PSA, Sidekick for Teams, and ConnectWise PSA helped Marco Technologies integrate new acquisitions and deepen their solutions stack. Marco used workflow automation (Asio) to d...o more with fewer resources. The company improved efficiency and created better processes. Hyperautomation let Marco move fast and innovate. Marco now supports seamless business integration during mergers and acquisitions.
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ConnectWise Partner Program helped Allstar Partners shift from referral-based sales to a structured marketing approach. The MSP used GlassHive to automate marketing and boost lead generation. MDF-fun...ded events increased client engagement and brand visibility. Training and IT Nation events kept the team updated on new tech and sales strategies. Allstar Partners became more confident in marketing and grew their business.
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ConnectWise Partner Program helped Cybermorr LLC overcome resource constraints and management complexity. Cybermorr used ConnectWise PSA, RMM, NOC Services, SOC Services, and GlassHive to streamline ...operations and improve visibility. The program's marketing support and event funding enabled Cybermorr to automate campaigns and host successful events. Cybermorr now delivers better cybersecurity services and grows its market reach. The partnership made it easier for Cybermorr to respond to customer needs and manage projects.
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