Concerto Overview

Discover comprehensive insights into Concerto, the leading Bot Platform platform. Learn more about product features, capabilities and expert reviews based on 36 insights and explore use-cases showcasing how Concerto enhances Engaging and following up and drives growth.

This is a summary of the comprehensive capabilities and benefits of Concerto based on over 36 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Concerto, belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Concerto is right for your needs? Our Cuspera AI engine can evaluate how Concerto fits your specific business needs, industry, and context. Get your personalized assessment report today.

Concerto supports business activities such as:

  • Engaging And Following Up
  • Forecasting

Concerto Professional Training & Coaching Vertical is its biggest customer base.

Reviews

"...Engaged in a wide range of projects including engineering and construction; maintenance, repair & overhaul; and product development, these organizations have collectively realized more than $6 billion in additional cash and profits by speeding up their projects...." Peer review

Concerto Reviews

11 buyers and buying teams have used Cuspera to assess how well Concerto solved their Bot Platform needs. Cuspera uses 36 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Use Cases

Peers recommend Engaging And Following Up , Forecasting , as the business use cases that they have been most satisfied while using Concerto.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up

4.02/5 ★

Read Reviews (2)

"...Build highly engaging and human like conversations on Voice Assistant platforms. ..." Concerto
Forecasting

3.88/5 ★

Read Reviews (2)

"...It tells everyone in your organization what tasks should be done next, alerts managers to future bottlenecks, and provides reliable forecast of completion dates...."
PEER EXPERIENCES
Engaging And Following Up

4.02/5 ★

Read Reviews (2)

"...Build highly engaging and human like conversations on Voice Assistant platforms. ..." Concerto
Forecasting

3.88/5 ★

Read Reviews (2)

"...It tells everyone in your organization what tasks should be done next, alerts managers to future bottlenecks, and provides reliable forecast of completion dates...." Peer review

Case Studies

COMPANY CASE STUDIES
Concerto case study

Marianne Strokirk Salon
CASE STUDY Marianne Strokirk Salon

Concerto’s AI front desk co-pilot helped Marianne Strokirk Salon in Chicago improve customer support and booking. The salon wanted to give guests fast answers and free up staff from routine front desk work. With the AI co-pilot, more than 25% of bookings now happen after hours. In just one month, t...he salon gained over $10,000 in new revenue. Staff now spend more time on personal service, and customers feel welcome any time.

Read More
Concerto case study

Premiere Salon
CASE STUDY Premiere Salon

Concerto Web Chatbot helped Premiere Salon in London boost customer engagement. The salon wanted to offer premium service to digital customers and reduce front desk calls. The chatbot answered queries, scheduled bookings, and provided service suggestions 24/7. Staff spent less time on repetitive qu...estions and more on valuable tasks. Customers used chat more than phone calls, especially after hours. The salon improved service and gathered useful data to meet customer needs.

Read More

Based on peer insights

Cuspera recommends Concerto for

Use Cases Engaging And Following Up , Forecasting
Industries Professional Training & Coaching

Popular Business Setting

for Concerto

Top Industries

  • Professional Training & Coaching

Popular in

  • Enterprise
  • Mid Market

IT and Other Capabilities

for Concerto

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.76/5 ★

Read Reviews (7)
Data Export

3.42/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.76/5 ★

Read Reviews (7)
Data Export

3.42/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.42/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (5)
Custom Reports

3.95/5 ★

Read Reviews (3)
Analytics

3.74/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.73/5 ★

Read Reviews (5)
Custom Reports

3.95/5 ★

Read Reviews (3)
Analytics

3.74/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Concerto

Top Failure Risks for Concerto

Vendor Profile Details

Company Name

Concerto

Company Website

https://www.concerto.ai/

HQ Location

115, River Road, #103, Edgewater, New Jersey - 07020

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE