Comm100 AI Overview

Comm100 offers a code-free chatbot platform that automates over 80% of queries. The solutions are so effective that customers won't realize they're interacting with a bot.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Campaign Management, as the business use cases that they have been most satisfied with while using Comm100 AI.

Other use cases:

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Comm100 AI Use-Cases and Business Priorities: Customer Satisfaction Data

Comm100 AI works with different mediums / channels such as Display Advertisement. Offline. Point Of Sale etc.

Comm100 AI Customer wins, Customer success stories, Case studies

AACSB - Education

Comm100 Chatbot helped AACSB improve global support. AACSB used the chatbot to answer questions from users around the world. The solution made support faster and more available. AACSB now gives bette...r help to students, staff, and others. The chatbot works all day, every day, to help users.

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Deakin University - Higher Education

Comm100 Live Chat helped Deakin University increase student engagement. The university used the live chat platform to connect with students in real time. This improved communication and support for s...tudents. The solution made it easier for students to get help quickly. Deakin University saw better engagement from students after using Comm100 Live Chat.

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McMaster Uni - Higher Education

Comm100 Live Chat and AI helped McMaster Uni improve IT support. The university used live chat to connect with students, faculty, and staff in real time. AI features automated many support tasks. Thi...s made support faster and more efficient. The solution helped McMaster Uni deliver better service to its campus community.

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Major US College - Education

Comm100 helped a major US college automate 49% of potential advising meetings. The college used Comm100's platform to improve student support. The solution made it easier for students to book appoint...ments. Staff saved time and could help more students. The college saw a big increase in efficiency for advising meetings.

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City of Markham - Government Administration

Comm100 Live Chat helped the City of Markham cut resolution times. The city used the platform to connect with citizens in real time. This improved their customer service. The solution made it easier ...for staff to answer questions quickly. The city saw faster response and better support for residents.

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Ultrabet - IGaming

Comm100 Live Chat helps Ultrabet support players since 2018. Ultrabet uses Comm100 to give real-time help to players. The platform lets them answer questions fast. Players get support any time they n...eed it. This improves player experience and keeps them happy.

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Comm100 AI Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (6)

Comm100 AI Integrations

Comm100 AI integrates with a wide range of software applications through its robust data import and export capabilities.

Amperity Customer Data Management

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Livechat

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Comm100 AI

Top Failure Risks for Comm100 AI

Comm100 Network Corporation News

Product

Comm100 Launches Comprehensive AI Training Suite to Transform Customer Support Operations

Comm100 has launched a new AI Training Suite to enhance customer support operations. The suite includes AI Knowledge for content optimization, AI Quality Assurance for interaction consistency, and AI Onboarding for agent training. These tools automate processes like knowledge base maintenance and agent development, offering seamless integration with platforms like Confluence and ServiceNow.

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M&A

Comm100 Acquires Atando Technologies Credit Union Portfolio

Comm100 has acquired Atando Technologies' Credit Union portfolio, enhancing its position in the financial services sector. This acquisition strengthens Comm100's commitment to the Credit Union market, offering expanded services and dedicated support to clients. The move builds on Comm100's existing partnership with Atando Technologies, aiming to deliver superior omnichannel customer engagement solutions.

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Partnership

UNIwise & Comm100 Partner to Enhance Higher Ed Assessment Support

Comm100 and UNIwise have formed a two-year partnership to enhance digital assessment support in higher education. UNIwise will integrate Comm100s live chat solution into its WISEflow platform, improving student engagement and support during exams. This collaboration aims to elevate the assessment experience across European institutions, with successful implementations already at three universities.

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Product

Comm100 Introduces Advanced AI Solutions, Redefining Customer Engagement

Comm100 has launched three new AI-powered products: AI Agent, AI Copilot, and AI Insights. AI Agent delivers advanced, human-like conversational support, automating up to 80% of customer queries with contextual understanding and brand customization. AI Copilot enhances agent productivity by streamlining inquiry resolution. AI Insights provides actionable analytics to optimize customer engagement. These solutions aim to set new standards for efficiency and flexibility in omnichannel customer service.

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Comm100 Network Corporation Profile

Company Name

Comm100 Network Corporation

Company Website

https://www.comm100.com/

HQ Location

Employees

51-100

Social

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Financials

PRIVATE