Comm100 AI: Use-Cases, Insights and Reviews | 2025 Cuspera

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Live Chat AI: Smart Chatbot | Comm100

Comm100 AI Overview

Comm100 offers a code-free chatbot platform that automates over 80% of queries. The solutions are so effective that customers won't realize they're interacting with a bot.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Campaign Management, as the business use cases that they have been most satisfied with while using Comm100 AI.

Other use cases:

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Comm100 AI Use-Cases and Business Priorities: Customer Satisfaction Data

Comm100 AI works with different mediums / channels such as Display Advertisement. Offline. Point Of Sale etc.

Comprehensive Insights on Comm100 AI Use Cases

How efficiently Does Comm100 AI manage your Advertisement?

Case Studies

CASE STUDY University of Canberra

Comm100 helped the University of Canberra scale student support. The university used Comm100 to improve how they help students. The solution made it easier for students to get answers. The university... can now support more students at once. This improved the student experience. The university uses Comm100 to help students, faculty, and staff.

Banking

CASE STUDY Ultrabet

Comm100 Live Chat helps Ultrabet support players since 2018. Ultrabet uses Comm100 to give real-time help to players. The platform lets them answer questions fast. Players get support any time they n...eed it. This improves player experience and keeps them happy.

CASE STUDY Ya Ya Creations

Comm100 helped Ya Ya Creations switch from LivePerson. The company moved to Comm100 for better customer support. The case highlights the transition.

CASE STUDY UNIwise

Comm100's live chat solution helped UNIwise improve exam support. UNIwise used live chat to connect with students and staff in real time. The solution made it easier to answer questions quickly. This... improved the support experience for everyone involved. The case highlights how live chat can help higher education organizations provide better service.

CASE STUDY UBC Okanagan

Comm100 Omnichannel was adopted by UBC Okanagan in four departments. The platform helps support students, faculty, and staff. UBC Okanagan uses live chat, ticketing, and messaging features. The solut...ion improves communication and support across the campus. The case highlights the use of omnichannel support in higher education.

Education

CASE STUDY San Jose State University

Comm100 helped San Jose State University automate 55% of their chat interactions. The university used Comm100's AI-powered chat solution. This improved support for students, faculty, and staff. The a...utomation reduced manual workload for the support team. The university now delivers faster and more efficient service.

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FEATURE	RATINGS AND REVIEWS
AI Powered	3.56/5 ★ Read Reviews (6)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.56/5 ★ Read Reviews (6)

Comm100 AI Integrations

Comm100 AI integrates with a wide range of software applications through its robust data import and export capabilities.

Software Failure Risk Guidance

for Comm100 AI

Top Failure Risks for Comm100 AI

Comm100 Network Corporation News

M&A 20/08/2025

Comm100 Acquires Atando Technologies Credit Union Portfolio

Comm100 has acquired Atando Technologies' Credit Union portfolio, enhancing its position in the financial services sector. This acquisition strengthens Comm100's commitment to the Credit Union market, offering expanded services and dedicated support to clients. The move builds on Comm100's existing partnership with Atando Technologies, aiming to deliver superior omnichannel customer engagement solutions.

Partnership 20/08/2025

UNIwise & Comm100 Partner to Enhance Higher Ed Assessment Support

Comm100 and UNIwise have formed a two-year partnership to enhance digital assessment support in higher education. UNIwise will integrate Comm100s live chat solution into its WISEflow platform, improving student engagement and support during exams. This collaboration aims to elevate the assessment experience across European institutions, with successful implementations already at three universities.

Product 25/05/2025

Comm100 Introduces Advanced AI Solutions, Redefining Customer Engagement

Comm100 has launched three new AI-powered products: AI Agent, AI Copilot, and AI Insights. AI Agent delivers advanced, human-like conversational support, automating up to 80% of customer queries with contextual understanding and brand customization. AI Copilot enhances agent productivity by streamlining inquiry resolution. AI Insights provides actionable analytics to optimize customer engagement. These solutions aim to set new standards for efficiency and flexibility in omnichannel customer service.

Comm100 Network Corporation Profile

Company Name

Comm100 Network Corporation

Company Website

https://www.comm100.com/

HQ Location

Employees

51-100

Social

Financials

PRIVATE