Comarch Loyalty Management Overview

Comarch-loyalty-management offers a comprehensive system for managing loyalty programs. The solution supports key marketing activities and enhances customer relations.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Comarch Loyalty Management.

Other use cases:

  • Promotion Management
  • Discount Management
  • Campaign Management
  • Sales Incentive Management
  • Customer Feedback Management
  • Competitive Intelligence
  • Contact List Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch Loyalty Management.

Other priorities:

  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Increase Sales & Revenue
See all business priorities See less business priorities

Comarch Loyalty Management Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Loyalty Management works with different mediums / channels such as Omnichannel. Mobile. Phone Calls etc.

Comarch Loyalty Management's features include Gamification, Rewards, Personalization, etc. and Comarch Loyalty Management support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Comarch Loyalty Management analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing... Comarch and we look forward to a long and innovative relationship." - JetBlue

Comarch Loyalty Management, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Comarch Loyalty Management Use Cases

How can Comarch Loyalty Management enhance your Loyalty Management process?

What makes Comarch Loyalty Management ideal for Engagement Management?

16+ more Business Use Cases

99 buyers and buying teams have used Cuspera to assess how well Comarch Loyalty Management solved their Customer Loyalty Management needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Comarch Loyalty Management testimonial

JetBlue

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue
CUSTOMERS TESTIMONIALS
Comarch Loyalty Management testimonial

JetBlue

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue

Case Studies

Oil & Energy

CASE STUDY Emirates National Oil Company Group (ENOC)

Comarch Loyalty Management helped ENOC launch the 'Yes' Rewards program. ENOC wanted a loyalty solution for both fuel and non-fuel services in the Middle East. Comarch provided a mobile-first platfor...m with advanced analytics and local support. In the first month, the program gained over 200,000 members. Each campaign saw two to three times higher turnover. The program was nominated for international awards and Comarch received a partnership award from ENOC.

Telecommunications

CASE STUDY Telefónica O₂ Germany

Comarch OSS Suite helped Telefónica O₂ Germany replace its old element management systems. The new solution unified network management and allowed direct control of thousands of network elements from... different vendors. Telefónica O₂ Germany gained centralized and unified control, improved network reliability, and full automation of fault management tasks. The system integrated seamlessly with existing tools and reduced operational costs. The platform also provided real-time network performance monitoring and a future-proof design.

Telecommunications

CASE STUDY Orange Polska

Comarch IBARD helped Orange Polska offer a cloud data backup and storage service. Orange wanted to add value for its telecom customers and boost satisfaction. They used Comarch IBARD in a white label... model, fully customized for Orange. The solution provided secure, easy data backup, file sharing, and team collaboration. Over 10,500 Orange customers now use the service. Orange saw higher revenue, better customer loyalty, and a stronger brand image.

Telecommunications

CASE STUDY LG U+

Comarch provided LG U+ with a full OSS software suite to help launch the world's first 5G network. LG U+ needed to replace legacy systems and increase automation for better network management. Comarc...h delivered solutions for network inventory, planning, order management, and service quality. The project overcame challenges like time zones, language barriers, and cultural differences. The new system improved automation, data quality, and reduced operational costs for LG U+.

Telecommunications

CASE STUDY Polska Telefonia Cyfrowa (T-Mobile Poland)

Comarch Fault Management helped Polska Telefonia Cyfrowa (T-Mobile Poland) unify and automate their network fault management. The company needed a scalable solution to manage over 15,000 network elem...ents from different vendors. Comarch provided a flexible system that centralized control, improved network reliability, and integrated with existing systems. The solution enabled full automation of fault management tasks and quality monitoring. PTC saw better network management and faster response to network issues.

Oil & Energy

CASE STUDY ExxonMobil

Comarch Loyalty Management helped ExxonMobil launch and manage the Exxon Mobil Rewards+ loyalty program. The challenge was to attract and engage customers in a competitive fuel market and to enable r...eal-time data exchange across thousands of stations. Comarch delivered a customized loyalty platform, advanced marketing automation, and analytics tools. The solution was implemented in just six months and covered over 12,000 stations. In five years, the program delivered $175 million in member savings.

Video

Comarch Loyalty Management - IT solution for comprehensive management of loyalty programs

Video Thumbnail
lightning

Peers used Comarch Loyalty Management for loyalty management and engagement management

Comarch Loyalty Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.04/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (27)
Analytics

4.43/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.04/5 ★

Read Reviews (7)
Custom Reports

4.50/5 ★

Read Reviews (27)
Analytics

4.43/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Comarch Loyalty Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch Loyalty Management

Comarch SA News

Partnership

Comarch and Makman Forge Strategic Partnership to Accelerate Autonomous Networks and AIOps Adoption in Telco

Comarch and Makman Technology Consulting have entered a strategic partnership to drive autonomous network and AIOps adoption in the telecom sector. The collaboration includes a proof of concept and a pilot project focused on delivering zero-touch network as a service, leveraging Comarchs telecom software and Makmans expertise in transformation consultancy.

Customer

Deutsche Bahn Sets Future Course for the loyalty program BahnBonus with Technology Partner Comarch

Deutsche Bahn has selected Comarch as its technology partner to advance the BahnBonus loyalty program. Comarch will provide its loyalty management platform, enabling Deutsche Bahn to enhance customer engagement through advanced marketing automation, data analytics, and omnichannel capabilities. This collaboration aims to modernize BahnBonus, supporting Deutsche Bahns digital transformation in the travel sector.

Customer

Comarch and elipsLife Unveils Core Insurance Platform | Pipeline Publishing

Comarch and elipsLife have launched a new core insurance platform for elipsLife Netherlands, streamlining group life insurance employee benefits administration. The system integrates with CRM, reserve calculation, tax, and national pension registries. Comarch provided technical expertise and hosts the solution in its Data Center, ensuring secure, efficient insurance operations for elipsLife.

Customer

Proven Platform, Global Trust: Scanfil Selects the Comarch EDI KSeF Platform

Scanfil has chosen the Comarch EDI KSeF Platform for its electronic data interchange and e-invoicing needs. This selection highlights Comarch's expertise in AI-powered data management and global compliance solutions. The partnership will support Scanfil's digital transformation and streamline its data exchange processes.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

Social