Comarch Loyalty Management Overview
Comarch Loyalty Management is a cutting-edge solution that allows users to create and execute loyalty programs with ease. It supports both B2C and B2B operators. It helps to improve brand awareness, improve customer experience.
Comarch Loyalty Management utilizes Artificial Intelligence and Machine Learning mechanisms to help to identify individual patterns within your client’s shopping carts and provide offers that are perfectly in line with their preferences. It provides full customer data and analyzes sales statistics to make sure users are always up-to-date with the performance of loyalty programs.
Comarch Loyalty Management can manage and use customer data gathered from all touch-points, and identify the most valuable consumers to focus marketing activities. It maintains high levels of customer satisfaction, program participants can be easily engaged through the built-in marketing geo-located offers and promotion actions, such as lotteries, special auctions, coupons or benefits for rewarding the best customers.
Cuspera Reviews
99 buyers and buying teams have used Cuspera to assess how well Comarch Loyalty Management solved their Customer Loyalty Management needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Comarch Loyalty Management.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Comarch Loyalty Management.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.98/5 ★ |
"...Additionally, Comarch Loyalty Management offers two mobile applications: A mobile application for members that runs on Android or iOS...." Redefine customer experience Comarch |
| customise loyalty program |
4.66/5 ★ |
"...Discover our loyalty solution & system for comprehensive management of loyalty programs, customer relations - providing the right support for your key marketing activities!..." Redefine customer experience Comarch |
| identify target customers |
4.34/5 ★ |
"...- Define easily tailored and realtime promotions for every elements of a transaction Our robust Promo Designer allows you to target customers with tailored real-time promotions at every transaction point, or set promotion triggers that respond to customer behaviors and social media activity...." Peer review |
| create transaction based loyalty |
3.87/5 ★ |
"...If you re looking for a solution that will guarantee real-time processing of all of your loyalty transactions , that solution is CLM...." Redefine customer experience Comarch |
| Engagement Management with Omnichannel |
4.53/5 ★ |
"...Omnichannel Customer Interaction CLM allows you to stay in contact with your customers at every level of their loyalty program participation...." Redefine customer experience Comarch |
| engaging and following up |
4.36/5 ★ |
"...We offer enhanced smart message editors that will help you write engaging content and create many different versions in multiple languages. ..." Redefine customer experience Comarch |
| Helpdesk Management with Mobile, Phone Calls, Mobile App, Social Media, Text SMS, Offline, Point Of Sale and E-Mail |
3.93/5 ★ |
"...The system allows users to build ongoing dialogues with customers through channels, including email, POS, SMS, social media, mobile apps or call centers...." Redefine customer experience Comarch |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.98/5 ★ |
"...Additionally, Comarch Loyalty Management offers two mobile applications: A mobile application for members that runs on Android or iOS...." Redefine customer experience Comarch |
|
| customise loyalty program |
4.98/5 ★ |
| identify target customers |
4.98/5 ★ |
| create transaction based loyalty |
4.98/5 ★ |
| Engagement Management with Omnichannel |
4.53/5 ★ |
"...Omnichannel Customer Interaction CLM allows you to stay in contact with your customers at every level of their loyalty program participation...." Redefine customer experience Comarch |
|
| engaging and following up |
4.53/5 ★ |
| Helpdesk Management with Mobile, Phone Calls, Mobile App, Social Media, Text SMS, Offline, Point Of Sale and E-Mail |
3.93/5 ★ |
"...The system allows users to build ongoing dialogues with customers through channels, including email, POS, SMS, social media, mobile apps or call centers...." Redefine customer experience Comarch |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 314 insights from peers and experts to help you assess how these Comarch Loyalty Management use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
JetBlue |
We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship. |
Peers used Comarch Loyalty Management to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Comarch Loyalty Management
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (30) |
| Rewards | Read Reviews (25) |
| Personalization | Read Reviews (14) |
| Calculator | Read Reviews (7) |
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (30) |
| Rewards | Read Reviews (25) |
| Personalization | Read Reviews (14) |
| Calculator | Read Reviews (7) |
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for Comarch Loyalty Management
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (30) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (30) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Custom Reports | Read Reviews (27) |
| Analytics | Read Reviews (11) |
Software Failure Risk Guidance
?for Comarch Loyalty Management
Overall Risk Meter
Top Failure Risks for Comarch Loyalty Management
Vendor Profile Details
Company Name
Comarch
Company Website
https://www.comarch.com/HQ Location
al. Jana Paw?a II 39A,Kraków, PL
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