Comarch Loyalty Management Overview

Comarch Loyalty Management is a cutting-edge solution that allows users to create and execute loyalty programs with ease. It supports both B2C and B2B operators. It helps to improve brand awareness, improve customer experience.

Comarch Loyalty Management utilizes Artificial Intelligence and Machine Learning mechanisms to help to identify individual patterns within your client’s shopping carts and provide offers that are perfectly in line with their preferences. It provides full customer data and analyzes sales statistics to make sure users are always up-to-date with the performance of loyalty programs.

Comarch Loyalty Management can manage and use customer data gathered from all touch-points, and identify the most valuable consumers to focus marketing activities. It maintains high levels of customer satisfaction, program participants can be easily engaged through the built-in marketing geo-located offers and promotion actions, such as lotteries, special auctions, coupons or benefits for rewarding the best customers.

Cuspera Reviews

99 buyers and buying teams have used Cuspera to assess how well Comarch Loyalty Management solved their Customer Loyalty Management needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Comarch Loyalty Management.

Other priorities:

  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Comarch Loyalty Management.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.98/5

Read Reviews (89)

"...Additionally, Comarch Loyalty Management offers two mobile applications: A mobile application for members that runs on Android or iOS...." Redefine customer experience Comarch
customise loyalty program

4.66/5

Read Reviews (7)

"...Comarch Loyalty Management is a mobile application allows users to enrich loyalty program or customer retention program, reach customers, and influence behavior anywhere, anytime...."
identify target customers

4.34/5

Read Reviews (3)

"...- Define easily tailored and realtime promotions for every elements of a transaction Our robust Promo Designer allows you to target customers with tailored real-time promotions at every transaction point, or set promotion triggers that respond to customer behaviors and social media activity...."
create transaction based loyalty

3.87/5

Read Reviews (2)

"...If you re looking for a solution that will guarantee real-time processing of all of your loyalty transactions , that solution is CLM...."
Engagement Management with Omnichannel

4.53/5

Read Reviews (10)

"...Omnichannel Customer Interaction CLM allows you to stay in contact with your customers at every level of their loyalty program participation...." Redefine customer experience Comarch
engaging and following up

4.36/5

Read Reviews (6)

"...We offer enhanced smart message editors that will help you write engaging content and create many different versions in multiple languages. ..."
Helpdesk Management with Mobile, Phone Calls, Mobile App, Social Media, Text SMS, Offline, Point Of Sale and E-Mail

3.93/5

Read Reviews (5)

"...The system allows users to build ongoing dialogues with customers through channels, including email, POS, SMS, social media, mobile apps or call centers...." Redefine customer experience Comarch
PEER EXPERIENCES
Loyalty Management

4.98/5

Read Reviews (89)

"...Additionally, Comarch Loyalty Management offers two mobile applications: A mobile application for members that runs on Android or iOS...." Redefine customer experience Comarch
customise loyalty program

4.98/5

Read Reviews (7)

identify target customers

4.98/5

Read Reviews (3)

create transaction based loyalty

4.98/5

Read Reviews (2)

Engagement Management with Omnichannel

4.53/5

Read Reviews (10)

"...Omnichannel Customer Interaction CLM allows you to stay in contact with your customers at every level of their loyalty program participation...." Redefine customer experience Comarch
engaging and following up

4.53/5

Read Reviews (6)

Helpdesk Management with Mobile, Phone Calls, Mobile App, Social Media, Text SMS, Offline, Point Of Sale and E-Mail

3.93/5

Read Reviews (5)

"...The system allows users to build ongoing dialogues with customers through channels, including email, POS, SMS, social media, mobile apps or call centers...." Redefine customer experience Comarch

16+ more Business Use Cases

Our AI advisor, Wyz, harnessed 314 insights from peers and experts to help you assess how these Comarch Loyalty Management use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

JetBlue

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue
CUSTOMERS TESTIMONIALS

JetBlue

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue

Based on peer insights

Cuspera recommends Comarch Loyalty Management for

Use Cases Loyalty Management , Engagement Management , Helpdesk Management
Medium Omnichannel, Mobile, Phone Calls
Features Gamification, Rewards, Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers, Build Brand Awareness

Peers used Comarch Loyalty Management to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Comarch Loyalty Management

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.65/5

Read Reviews (30)
Rewards

4.61/5

Read Reviews (25)
Personalization

4.35/5

Read Reviews (14)
Calculator

4.27/5

Read Reviews (7)
Ticketing

4.04/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Gamification

4.65/5

Read Reviews (30)
Rewards

4.61/5

Read Reviews (25)
Personalization

4.35/5

Read Reviews (14)
Calculator

4.27/5

Read Reviews (7)
Ticketing

4.04/5

Read Reviews (6)

IT and Other Capabilities

for Comarch Loyalty Management

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.04/5

Read Reviews (10)
Data Export

3.07/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.04/5

Read Reviews (10)
Data Export

3.07/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5

Read Reviews (30)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.70/5

Read Reviews (30)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (7)
Custom Reports

4.50/5

Read Reviews (27)
Analytics

4.43/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (7)
Custom Reports

4.50/5

Read Reviews (27)
Analytics

4.43/5

Read Reviews (11)

Software Failure Risk Guidance

?

for Comarch Loyalty Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch Loyalty Management

Vendor Profile Details

Company Name

Comarch

Company Website

https://www.comarch.com/

HQ Location

al. Jana Paw?a II 39A,Kraków, PL

Social