Comarch Loyalty Management Overview

Comarch Loyalty Management is a cutting-edge solution that allows users to create and execute loyalty programs with ease. It supports both B2C and B2B operators. It helps to improve brand awareness, improve customer experience.

Comarch Loyalty Management utilizes Artificial Intelligence and Machine Learning mechanisms to help to identify individual patterns within your client’s shopping carts and provide offers that are perfectly in line with their preferences. It provides full customer data and analyzes sales statistics to make sure users are always up-to-date with the performance of loyalty programs.

Comarch Loyalty Management can manage and use customer data gathered from all touch-points, and identify the most valuable consumers to focus marketing activities. It maintains high levels of customer satisfaction, program participants can be easily engaged through the built-in marketing geo-located offers and promotion actions, such as lotteries, special auctions, coupons or benefits for rewarding the best customers.

Cuspera Reviews

99 buyers and buying teams have used Cuspera to assess how well Comarch Loyalty Management solved their Customer Loyalty Management needs. Cuspera uses 295 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Comarch Loyalty Management.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Grow Market Share
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Promotion Management , as the business use cases that they have been most satisfied while using Comarch Loyalty Management.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.98/5

Read Reviews (81)

"...CLM is designed to support loyalty programs in various industries including retail, airlines, airports, banking, gas&oil in stand-alone, multi-partner, multi-tenant and coalition model...." Peer review from Comarch
customise loyalty program

4.66/5

Read Reviews (7)

identify target customers

4.34/5

Read Reviews (3)

create transaction based loyalty

3.87/5

Read Reviews (2)

Engagement Management with Omnichannel

4.50/5

Read Reviews (9)

"...04 Omnichannel Customer Interaction...." Redefine customer experience Comarch
engaging and following up

4.36/5

Read Reviews (6)

Promotion Management with Promotions and Coupons

4.19/5

Read Reviews (5)

"...Comarch s IT platform provides the ability to reward loyalty program members based on revenue, points, miles, discounts, coupons or cash-back - calculated in real time or batches...." Redefine customer experience Comarch
PEER EXPERIENCES
Loyalty Management

4.98/5

Read Reviews (81)

"...CLM is designed to support loyalty programs in various industries including retail, airlines, airports, banking, gas&oil in stand-alone, multi-partner, multi-tenant and coalition model...." Peer review from Comarch
customise loyalty program

4.98/5

Read Reviews (7)

identify target customers

4.98/5

Read Reviews (3)

create transaction based loyalty

4.98/5

Read Reviews (2)

Engagement Management with Omnichannel

4.50/5

Read Reviews (9)

"...04 Omnichannel Customer Interaction...." Redefine customer experience Comarch
engaging and following up

4.50/5

Read Reviews (6)

Promotion Management with Promotions and Coupons

4.19/5

Read Reviews (5)

"...Comarch s IT platform provides the ability to reward loyalty program members based on revenue, points, miles, discounts, coupons or cash-back - calculated in real time or batches...." Redefine customer experience Comarch

16+ more Business Use Cases

Our AI advisor, Wyz, harnessed 295 insights from peers and experts to help you assess how these Comarch Loyalty Management use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

JetBlue

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue
CUSTOMERS TESTIMONIALS

JetBlue

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue

Based on peer insights

Cuspera recommends Comarch Loyalty Management for

Use Cases Loyalty Management , Engagement Management , Promotion Management
Medium Omnichannel, Promotions, Coupons
Features Gamification, Rewards, Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers, Enter New Markets Internationally Or Locally

Peers used Comarch Loyalty Management to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Comarch Loyalty Management

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.62/5

Read Reviews (28)
Rewards

4.56/5

Read Reviews (23)
Personalization

4.34/5

Read Reviews (14)
Calculator

4.27/5

Read Reviews (7)
Ticketing

4.04/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Gamification

4.62/5

Read Reviews (28)
Rewards

4.56/5

Read Reviews (23)
Personalization

4.34/5

Read Reviews (14)
Calculator

4.27/5

Read Reviews (7)
Ticketing

4.04/5

Read Reviews (6)

IT and Other Capabilities

for Comarch Loyalty Management

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.00/5

Read Reviews (9)
Data Export

3.06/5

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.00/5

Read Reviews (9)
Data Export

3.06/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5

Read Reviews (30)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.71/5

Read Reviews (30)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (7)
Custom Reports

4.49/5

Read Reviews (24)
Analytics

4.35/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (7)
Custom Reports

4.49/5

Read Reviews (24)
Analytics

4.35/5

Read Reviews (9)

Software Failure Risk Guidance

?

for Comarch Loyalty Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch Loyalty Management

Vendor Profile Details

Company Name

Comarch

Company Website

https://www.comarch.com/

HQ Location

al. Jana Paw?a II 39A,Kraków, PL

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