Latest News & Updates on Clientshare Pulse

Clientshare has launched a new at-scale survey solution and AI data analysis feature to enhance its CX platform. This development aims to help enterprises capture and analyze feedback effectively. Th...e company has reported strong growth in North America, with significant customer retention and multi-year renewals from mid-market and enterprise clients.
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Clientshare celebrates the third anniversary of its Pulse platform, highlighting its global expansion and key features like NPS integration. Pulse has achieved significant growth, now used by major c...ompanies globally. Looking ahead, Pulse 2.0 will introduce AI-driven content creation and risk analysis. These advancements aim to enhance Quarterly Business Reviews and improve client retention and growth.
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Clientshare experienced significant growth in 2022, with a 70% revenue increase and a 500% growth in its Pulse product. The company secured contracts with industry leaders like Mitie and Compass Grou...p and expanded its Pulse tool into North America. Product updates included new features like Workspaces and custom CSAT questions, enhancing client management and feedback capabilities.
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Clientshare has introduced the CX Maturity Assessment, a new diagnostic tool to evaluate the effectiveness of suppliers' business review processes and customer experience strategies. This tool has be...en adopted by leading B2B suppliers in sectors such as facilities management, logistics, and BPO, contributing to the development of industry benchmarks.
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Clientshare has launched "Clientshare Connect," a platform designed to engage and manage tail-end accounts at scale. It allows users to share updates and gather CSAT, NPS, and feedback efficiently, c...omplementing the existing Clientshare Pulse platform. This tool aims to enhance customer communication and sentiment analysis, providing a streamlined process for maintaining client relationships.
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Clientshare Pulse now supports seven new languages, including Italian, German, French, Spanish, Portuguese, and Brazilian Portuguese, enhancing its digital Quarterly Business Reviews platform. This u...pdate aims to improve global communication and collaboration for B2B enterprises. The company also reported a 120% year-on-year growth in Q3 and plans to expand into the US market.
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Clientshare has launched Connect, a new product designed to enhance customer engagement and sentiment tracking. Connect allows organizations to efficiently manage communications and gather customer f...eedback through CSAT and NPS scores. It complements the existing Clientshare Pulse platform, enabling scalable communication and feedback across a broader customer base, particularly for lower-touch accounts.
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Clientshare has launched Clientshare Connect, a new product designed to enhance customer engagement and sentiment tracking. It allows organizations to send updates to numerous stakeholders and gather... feedback through CSAT, NPS, and written comments. Connect complements Clientshare Pulse by facilitating scalable communication and feedback across customer bases, helping organizations identify risks and opportunities more efficiently.
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Clientshare announced a successful 2025, highlighting significant growth and a strategic shift to an AI-led model for its CX platform. The company re-architected its technology stack to enhance predi...ctive customer experience solutions, laying the groundwork for an AI-driven model for its QBR platform, Pulse.
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