Latest Product Updates and Feature Enhancements on ClickHelp
ClickHelp January 2026 Update: AI-Ready Export and Flexible Widget Deployment
ClickHelp's January 2026 update enhances documentation workflows with AI-ready Markdown export and flexible widget deployment. The update allows AnswerGenius, an AI-powered bot, to be configured sepa...rately for external sites and documentation portals. Markdown export supports LLM integration for chatbots and AI tools. Additional improvements include preserving publication-specific settings and displaying output tags for multi-publication projects.
ClickHelp December 2025 Release: WriteAssist Joins AI Suite
ClickHelp's December 2025 release introduces WriteAssist to its AI Suite, enhancing context-aware editing and aligning suggestions with broader project contexts. The update also includes AnswerGenius... customization for personalized interactions, API access without separate licenses, and a 1GB file upload limit. These enhancements aim to improve user experience and streamline documentation processes.
ClickHelp Release Notes: October 2025 (AnswerGenius Quality)
ClickHelp Release Notes: October 2025 (AnswerGenius Quality)
ClickHelp Release Notes: October 2025
ClickHelp's October 2025 release introduces the AnswerGenius usage report, enhancing documentation by tracking user interactions and identifying content gaps. Updates include improved visibility for ...the Ask Your Docs feature and renewal reminders for monthly subscriptions. Various bug fixes and stability enhancements are also part of this release.
ClickHelp Release Notes: July 2025
ClickHelp's July 2025 release introduces a revamped File Manager with enhanced search and bulk operations, significantly faster API documentation, and updates to AnswerGenius with API connectivity an...d localization support. These updates aim to improve user efficiency and experience, with a gradual rollout planned over two weeks.
ClickHelp AI Suite Launch: Talk to Docs and Scale with Ease
ClickHelp launched the AI Suite, a paid add-on for its online documentation platform. The suite bundles advanced AI features to streamline technical writing, boost user support, and improve informati...on retrieval. Key capabilities include Talk to Docs for conversational document interaction and a transparent AI Points (CAPs) system for usage-based pricing. This release targets technical writers seeking scalable, AI-driven documentation workflows.
ClickHelp Release Notes: June 2025
ClickHelps June 2025 release introduces the AI Suite, a paid add-on that unifies all AI features under a flexible points system (CAPs). AnswerGenius now requires AI Suite, and the new Ask Your Docs (...Beta) tool lets users preview AI-driven reader experiences. The update streamlines AI usage and enhances technical documentation workflows.
ClickHelp Release Notes: March 2025
ClickHelp announced new features in March 2025, including PDF import, faster topic loading, and updated default styles for new users.
ClickHelp Release: PDF Import That Just Works
ClickHelp has released a new feature for importing PDFs into documentation, simplifying the process compared to other tools.