A large global financial institution used social media archiving to meet regulatory requirements, reduce legal risk, and manage brand reputation, saving over $1 million annually.
CivicPlus Social Media Archiving helped a university manage Facebook and X direct messages for records compliance. The university needed to capture and store social media interactions for transparenc...y. CivicPlus provided a solution to archive these messages easily. The university improved its ability to meet records requirements and stay compliant.
SeeClickFix 311 CRM helped Lawrence improve resident service delivery. The city used the platform to manage requests and streamline communication. This made it easier for residents to report issues. ...City staff responded faster and tracked progress better. The solution improved efficiency and resident satisfaction.
CivicPlus helped Chesterfield County improve its digital experience for residents. The county used CivicPlus solutions to make online services easier to use. This led to a smarter and more efficient ...digital city hall. Residents found it simpler to access information and services online. The project made government interactions faster and more user-friendly.
The case study highlights how law enforcement agencies can effectively archive social media content for investigations and evidence, resulting in a 90% reduction in time spent on information retrieva...l.
The case study describes how a government agency increased engagement by 400% on their social media platforms through a strategic content and campaign strategy.
CivicPlus helped Georgetown Library increase reservations. The library used CivicPlus solutions to improve their booking process. This made it easier for people to reserve spaces. The result was more... reservations and better service for the community.
CivicPlus helped Harford County cut registration time for seniors by 80%. The county used CivicPlus recreation management software. The solution made the registration process faster and easier for se...niors. This improved efficiency and resident satisfaction. The county saw a big reduction in time spent on registration tasks.
CivicPlus helped Marengo Park District increase revenue by 500%. The district used CivicPlus recreation management software. The software made it easier to manage parks and recreation programs. This ...led to more registrations and higher community engagement. The result was a big boost in revenue for the park district.
City of Independence Launches CivicReady Mass Notification System to Enhance Citizen Communication
The City of Independence has partnered with CivicPlus to implement the CivicReady mass notification system, enhancing communication with residents. This system allows the city to send urgent and rout...ine alerts via email, text, and voicemail, improving public safety and information dissemination. CivicPlus, known for its government technology solutions, supports over 4,000 local governments.
CivicPlus partnered with the City of Fort Wayne to launch a redesigned website, enhancing user experience with features like a virtual assistant, alert center, and multilingual support. The collabora...tion aimed to create an accessible and modern digital platform for residents and visitors.
