Real-World Case Studies and Customer Success Stories with CivicPlus Social Media Archiving Software

CivicPlus Process Automation and Digital Services helped Tavares, FL improve their Christmas parade process. The city used automation to streamline... workflows and serve residents online. This digital solution made event management easier for staff. Residents benefited from faster, more efficient services. The city enhanced its digital government experience with CivicPlus.
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CivicPlus Social Media Archiving Software helps Spokane Parks, WA stay ready for social media lawsuits. The team uses the software... to capture and archive all social media interactions. This ensures compliance and transparency for government communications. Staff can quickly find and retrieve records when needed. The solution supports legal preparedness and public trust.
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CivicPlus Recreation Management Software helped the City of Prairie Village manage 47 recreation programs. The city moved 90% of its... program registrations online. Staff saved time and reduced paperwork. Residents found it easier to sign up for activities. The software improved efficiency for both staff and the community.
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Social Media Archiving from CivicPlus helped the City of Appleton, WI, improve efficiency in managing social media records. The city needed... a way to capture and archive social media interactions for compliance. With the solution, staff saved time and reduced manual work. The platform made it easier to respond to public records requests. The city now meets transparency and compliance needs with less effort.
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CivicPlus helped a city recover $7. 7 million in delinquent utility revenue. The city used CivicPlus utility billing solutions to...address unpaid bills. The solution improved revenue collection for the local government. This case highlights CivicPlus' impact in government administration and cost recovery.
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CivicPlus helped Harford County cut registration time for seniors by 80%. The county used CivicPlus recreation management software. The solution... made the registration process faster and easier for seniors. This improved efficiency and resident satisfaction. The county saw a big reduction in time spent on registration tasks.
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CivicPlus helped Chesterfield County improve its digital experience for residents. The county used CivicPlus solutions to make online services easier... to use. This led to a smarter and more efficient digital city hall. Residents found it simpler to access information and services online. The project made government interactions faster and more user-friendly.
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CivicPlus helped Marengo Park District increase revenue by 500%. The district used CivicPlus recreation management software. The software made it... easier to manage parks and recreation programs. This led to more registrations and higher community engagement. The result was a big boost in revenue for the park district.
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CivicPlus helped Georgetown Library increase reservations. The library used CivicPlus solutions to improve their booking process. This made it easier... for people to reserve spaces. The result was more reservations and better service for the community.
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SeeClickFix 311 CRM helped Lawrence improve resident service delivery. The city used the platform to manage requests and streamline communication.... This made it easier for residents to report issues. City staff responded faster and tracked progress better. The solution improved efficiency and resident satisfaction.
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CivicPlus Social Media Archiving helped a university manage Facebook and X direct messages for records compliance. The university needed to... capture and store social media interactions for transparency. CivicPlus provided a solution to archive these messages easily. The university improved its ability to meet records requirements and stay compliant.
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CivicPlus helped Addison, TX improve digital services for residents. The city used CivicPlus solutions to streamline communication and increase engagement.... Addison, TX enhanced transparency and made it easier for people to access information. The platform supported better resident service delivery. CivicPlus enabled the city to modernize its government technology.
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CivicPlus 311 CRM System helped James City County, Virginia create an inclusive digital portal. The county wanted to improve resident... service delivery and request management. With the new system, residents can access services more easily. The portal supports better communication and faster response times. This digital solution helps the county serve its community more efficiently.
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CivicPlus helped Maine Township move its garage sale process online. The township used digital tools to manage registrations and payments.... This made the process easier for staff and residents. The new system improved efficiency and reduced paperwork. Residents found it simple to use. The township saw better organization and faster service.
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CivicPlus helped Brookhaven, NY with digital transformation. The city used CivicPlus solutions to improve government operations. The focus was on... better resident service and digital workflows. Brookhaven aimed to boost efficiency and community engagement. The case highlights technology for local government modernization.
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CivicPlus Recreation Management Software helped 125 LIVE manage activities for 6,500 members. The center saved 100 manual tasks each month.... Staff used the software to simplify scheduling and member management. This led to more efficient operations and better service for members. The solution improved activity management and reduced staff workload.
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NextRequest helped Aurora Police Department cut paper use by half. The department needed a better way to manage public records... requests. NextRequest provided a digital solution for records management. This improved efficiency and reduced manual paperwork. The police department now processes requests faster and saves resources. The solution supports transparency and compliance for government agencies.
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CivicPlus helped Pueblo West create a digital front door for residents. The solution improved online access to government services. Residents... can now interact with local government more easily. The new system supports better community engagement. Pueblo West used CivicPlus to modernize its digital services. This case shows how technology can improve resident experiences in government.
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