CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
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Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
See all business priorities See less business priorities

CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...ArchiveSocial takes care of all of our social media accounts and we are now adding our website...." Peer review by Raquel C., City Clerk, Government Administration

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

What benefits does CivicPlus Social Media Archiving Software offer for Social Media Management?

How can CivicPlus Social Media Archiving Software enhance your Sending & Publishing Communications process?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

City of Independence Launches CivicReady Mass Notification System to Enhance Citizen Communication

The City of Independence has partnered with CivicPlus to implement the CivicReady mass notification system, enhancing communication with residents. This system allows the city to send urgent and rout...ine alerts via email, text, and voicemail, improving public safety and information dissemination. CivicPlus, known for its government technology solutions, supports over 4,000 local governments.

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Redesigned website launched for Fort Wayne

CivicPlus partnered with the City of Fort Wayne to launch a redesigned website, enhancing user experience with features like a virtual assistant, alert center, and multilingual support. The collabora...tion aimed to create an accessible and modern digital platform for residents and visitors.

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Lawrence - Government Administration

SeeClickFix 311 CRM helped Lawrence improve resident service delivery. The city used the platform to manage requests and streamline communication. This made it easier for residents to report issues. ...City staff responded faster and tracked progress better. The solution improved efficiency and resident satisfaction.

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Georgetown Library - Government Administration

CivicPlus helped Georgetown Library increase reservations. The library used CivicPlus solutions to improve their booking process. This made it easier for people to reserve spaces. The result was more... reservations and better service for the community.

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Marengo Park District - Government Administration

CivicPlus helped Marengo Park District increase revenue by 500%. The district used CivicPlus recreation management software. The software made it easier to manage parks and recreation programs. This ...led to more registrations and higher community engagement. The result was a big boost in revenue for the park district.

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a university - Education

CivicPlus Social Media Archiving helped a university manage Facebook and X direct messages for records compliance. The university needed to capture and store social media interactions for transparenc...y. CivicPlus provided a solution to archive these messages easily. The university improved its ability to meet records requirements and stay compliant.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5

Read Reviews (8)
Analytics

3.08/5

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5

Read Reviews (8)
Analytics

3.08/5

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Product

CivicPlus Achieves GovRAMP Ready Status for Five Products - The Manila Times

CivicPlus has achieved GovRAMP Ready status for five products within its Civic Impact Platform, reinforcing its commitment to cybersecurity standards for the public sector. This designation indicates that these products meet the necessary requirements to pursue full security authorization under the GovRAMP program. The products include solutions for agenda management, municipal websites, public records requests, and recreation management, all aimed at enhancing government efficiency and resident engagement.

Product

CivicPlus Releases Landmark Report Revealing Resident Trust is High But Digital Experiences Are Key to Driving to Satisfaction

CivicPlus released a comprehensive report highlighting the importance of digital experiences in enhancing resident satisfaction with local government services. The survey, involving over 26,000 participants, revealed that while trust in local leadership remains high, satisfaction is linked to the quality of digital interactions. The report emphasizes the need for intuitive, accessible digital platforms to bridge the trust-satisfaction gap and improve community engagement.

CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

Financials

SEED