CityGro loyalty & marketing platform Overview
This is a summary of the comprehensive capabilities and benefits of CityGro loyalty & marketing platform based on over 175 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CityGro loyalty & marketing platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CityGro loyalty & marketing platform is right for your needs? Our Cuspera AI engine can evaluate how CityGro loyalty & marketing platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
CityGro loyalty & marketing platform supports business activities such as:
- Loyalty Management
- Engagement Management
- Sending & Publishing Communications
- Engaging On Social Media
- Scheduling Post To Social Media
CityGro loyalty & marketing platform can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Improve ROI, and Increase Sales & Revenue. It can help manage these activities if you use Social Media Website E-Mail etc. for these needs. As a solution, CityGro loyalty & marketing platform's capabilities include Rewards, and Gamification.
CityGro loyalty & marketing platform Food & Beverages Vertical is its biggest customer base.
Reviews
"From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform all...ows us to personalize messages to different types of customers and automate them based on visit frequency " - Trevor Cannon
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CityGro loyalty & marketing platform solved their Customer Loyalty Management needs. Cuspera uses 175 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using CityGro loyalty & marketing platform.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using CityGro loyalty & marketing platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.73/5 ★ |
"...The customer portal allows customers to sign in and check loyalty points and any rewards available...." Digital Loyalty & Rewards |
| customise loyalty program |
4.33/5 ★ |
"...Our customer-facing loyalty kiosk helps remind your customers to check-in for loyalty, even when employees forget. ..." Digital Loyalty & Rewards |
| track program performance |
3.30/5 ★ |
"...This simplifies the experience for your customers allowing them to do things like redeem offers on the CityGro kiosk, track loyalty while signing waivers, etc. ..." Digital Loyalty & Rewards |
| create engagement based loyalty |
3.30/5 ★ |
"...By combining marketing and engagement tools with loyalty, you can push both loyalists and not-so-frequent customers to come back. ..." Digital Loyalty & Rewards |
| Engagement Management |
4.65/5 ★ |
"...Plus, the iPad kiosk has been a great tool for us to use when going to different trade shows to get contact information for new potential customers and follow up with automatic e-mail or text campaigns...." Testimonial by Adam Snow |
| engaging and following up |
4.51/5 ★ |
"...CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis..." Testimonial by Patrick Galleher, CEO, sweetFrog |
| Sending & Publishing Communications with Social Media, Website, E-Mail and Mobile |
3.95/5 ★ |
"...Citygro has made it easier to gather contact information and send relevant messages to students on campus...." Testimonial by Tom Hurtado |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.73/5 ★ |
"...The customer portal allows customers to sign in and check loyalty points and any rewards available...." Digital Loyalty & Rewards |
|
| customise loyalty program |
4.73/5 ★ |
| track program performance |
4.73/5 ★ |
| create engagement based loyalty |
4.73/5 ★ |
| Engagement Management |
4.65/5 ★ |
"...Plus, the iPad kiosk has been a great tool for us to use when going to different trade shows to get contact information for new potential customers and follow up with automatic e-mail or text campaigns...." Testimonial by Adam Snow |
|
| engaging and following up |
4.65/5 ★ |
| Sending & Publishing Communications with Social Media, Website, E-Mail and Mobile |
3.95/5 ★ |
"...Citygro has made it easier to gather contact information and send relevant messages to students on campus...." Testimonial by Tom Hurtado |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 175 insights from peers and experts to help you assess how these CityGro loyalty & marketing platform use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform allows us to personalize messages to different types ...of customers and automate them based on visit frequency |
|
|
CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis Testimonial By Patrick Galleher |
|
|
With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us... to send them offers accordingly |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Trevor Cannon Fat Cats |
From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform allows us to personalize messages to different types ...of customers and automate them based on visit frequency |
|
Patrick Galleher CEO sweetFrog |
CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis Testimonial By Patrick Galleher |
|
Jeff Sadler Hokulia |
With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us... to send them offers accordingly |
Popular Business Setting
for CityGro loyalty & marketing platform
Top Industries
- Food & Beverages
- Restaurants
- Professional Training & Coaching
Popular in
Peers used CityGro loyalty & marketing platform to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for CityGro loyalty & marketing platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (20) |
| Gamification | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (20) |
| Gamification | Read Reviews (20) |
IT and Other Capabilities
for CityGro loyalty & marketing platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for CityGro loyalty & marketing platform
Top Failure Risks for CityGro loyalty & marketing platform
Vendor Profile Details
Company Name
CityGro
Company Website
https://citygro.com/HQ Location
60 N Cutler Drive, Suite 101, North Salt Lake City, Utah 84054, US
Employees
11-50
Social
Financials
SEED
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