Latest Product Updates and Feature Enhancements on ChurnZero
ChurnZero product release notes Q3 2025: AI workflow enhancements, AI-powered support, and staying closer to your Success Plans
ChurnZero's Q3 2025 product release introduces AI enhancements, including AI-driven email composition and meeting note integration into Snapshot AI for improved customer insights. The update also ref...ines Relationship Scores and enhances AI-powered search in the Knowledge Base. New Success Plan widgets and streamlined email creation tools further enhance customer engagement capabilities.
ChurnZero and Synthesia pioneer the future of AI-powered customer engagement - ChurnZero
ChurnZero has launched a new integration with Synthesia, enabling customer success teams to create and send personalized AI-generated videos directly from the ChurnZero platform. This partnership all...ows users to automate video messaging at scale, improving customer engagement and onboarding. The integration supports use cases such as renewal reminders, product updates, and customer check-ins, leveraging Synthesias AI video technology within ChurnZeros customer success software.
Leadership and Executive Team Updates at ChurnZero
ChurnZero appoints Sarah Kiley as chief sales officer to drive revenue growth - ChurnZero
ChurnZero named Sarah Kiley as chief sales officer. Kiley brings deep experience in sales and customer success leadership. She will work with the CEO to drive revenue growth and expand ChurnZeros cus...tomer success software footprint. Her focus includes aligning sales with customer retention strategies and helping clients improve net revenue retention.
Awards, Recognitions, and Industry Achievements of ChurnZero
ChurnZero named a Trusted Seller by TrustRadius - ChurnZero
ChurnZero has been recognized as a Trusted Seller by TrustRadius, highlighting its commitment to transparent customer feedback and review authenticity. ChurnZero is the only customer success platform... to achieve this verification, adding to its 200 verified five-star reviews and a 9.2 TrustRadius Score. This recognition follows ChurnZeros 2024 Top Rated award in customer success software, onboarding, and digital adoption.