Latest Product Updates and Feature Enhancements on ChurnZero
ChurnZero and Synthesia pioneer the future of AI-powered customer engagement - ChurnZero
ChurnZero has launched a new integration with Synthesia, enabling customer success teams to create and send personalized AI-generated videos directly from the ChurnZero platform. This partnership all...ows users to automate video messaging at scale, improving customer engagement and onboarding. The integration supports use cases such as renewal reminders, product updates, and customer check-ins, leveraging Synthesias AI video technology within ChurnZeros customer success software.
ChurnZero launches certification program for digital customer success
ChurnZero has launched a certification program to help users build knowledge of digital customer success best practices and demonstrate their expertise on the platform.
ChurnZero has launched AI-powered Customer Briefs, providing users with instant summaries of account attributes, health, usage, engagement, and interactions using Customer Success AI.
ChurnZero integrates Snowflake into Customer Success platform
ChurnZero has integrated Snowflake into its Customer Success platform, providing teams with a unified view of customer data within the ChurnZero dashboard.
ChurnZero launches Customer Success AI - ChurnZero
ChurnZero introduces Customer Success AI, the first generative AI in customer success software, offering advanced content and ideas on demand to enhance customer engagement and insights.
ChurnZero releases Launchpad for customer success teams
ChurnZero has launched Launchpad to improve processes, productivity, and platform expertise for Customer Success teams, featuring playbooks and journey templates for users.
ChurnZero launches second certification for digital customer success
ChurnZero introduces a second certification, "Level 2 | Configuration Essentials," to enhance digital customer success skills, focusing on intermediate-level proficiency in their software.
Leadership and Executive Team Updates at ChurnZero
ChurnZero appoints Sarah Kiley as chief sales officer to drive revenue growth - ChurnZero
ChurnZero named Sarah Kiley as chief sales officer. Kiley brings deep experience in sales and customer success leadership. She will work with the CEO to drive revenue growth and expand ChurnZeros cus...tomer success software footprint. Her focus includes aligning sales with customer retention strategies and helping clients improve net revenue retention.
Awards, Recognitions, and Industry Achievements of ChurnZero
ChurnZero named a Trusted Seller by TrustRadius - ChurnZero
ChurnZero has been recognized as a Trusted Seller by TrustRadius, highlighting its commitment to transparent customer feedback and review authenticity. ChurnZero is the only customer success platform... to achieve this verification, adding to its 200 verified five-star reviews and a 9.2 TrustRadius Score. This recognition follows ChurnZeros 2024 Top Rated award in customer success software, onboarding, and digital adoption.
ChurnZero Strong Performer CS Platform in Forrester Wave
ChurnZero was recognized as a strong performer in customer success platforms, earning top scores in the current offering category by a leading independent research firm.
ChurnZero earns 2024 Top Rated award for customer success ...
ChurnZero received the 2024 Top Rated award for customer success technology from TrustRadius, highlighting its innovative platform and solutions for customer engagement, onboarding, product adoption,... and more.
ChurnZero wins SIIA CODiE Award for 2024 Customer Success ...
ChurnZero wins the 2024 Customer Success Team of the Year award from SIIA CODiE, recognizing their excellence in customer success solutions and services.
ChurnZero a Top Rated integration on the HubSpot Marketplace
ChurnZero is recognized as one of the top 30 rated integrations on the HubSpot App Marketplace, highlighting its status as a leading customer success platform.
ChurnZero named as a Leader in the IDC MarketScape Worldwide ...
ChurnZero has been named a Leader in the IDC MarketScape Worldwide Customer Success Applications 2024 Vendor Assessment, highlighting its position in the customer success software industry.
ChurnZero named a Leader in the 2024 Gartner Magic Quadrant ...
ChurnZero has been named a Leader in the 2024 Gartner Magic Quadrant for Customer Success Management Platforms, highlighting its achievements in customer success software solutions.
