Cheetah Digital Overview

Cheetah Messaging empowers brands with cross-channel messaging and real-time customer segmentation for enterprise-scale needs. It offers seamless integration, comprehensive customer insights, and robust campaign management tools.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Cheetah Digital.

Other use cases:

  • Helpdesk Management
  • Segmentation And Targeting
  • Contract Management
  • Loyalty Management
  • Digital Marketing
  • Contact List Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Cheetah Digital.

Other priorities:

  • Improve Stakeholder Relations
  • Improve ROI
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Increase Average Basket Value
See all business priorities See less business priorities

Cheetah Digital Use-Cases and Business Priorities: Customer Satisfaction Data

Cheetah Digital works with different mediums / channels such as E-Mail.

Cheetah Digital's features include Personalization, Templates, and Recording. and Cheetah Digital support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Cheetah Digital analytics capabilities include Analytics, and Custom Reports.

Reviews

"We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities." - Gayle Gunning

Cheetah Digital, Rejoiner, Moosend, SmartrMail, Bloomreach, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cheetah Digital

Top Industries

  • Entertainment
  • Insurance
  • Human Resources

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Cheetah Digital is popular in Entertainment, Insurance, and Human Resources and is widely used by Mid Market, Large Enterprise, and Enterprise.

Cheetah Digital Customer wins, Customer success stories, Case studies

What solutions does Cheetah Digital provide for Engagement Management?

How can Cheetah Digital enhance your Communication Management process?

How efficiently Does Cheetah Digital manage your Campaign Management?

How can Cheetah Digital enhance your Helpdesk Management process?

How does Cheetah Digital address your Segmentation And Targeting Challenges?

11 buyers and buying teams have used Cuspera to assess how well Cheetah Digital solved their Email Marketing needs. Cuspera uses 562 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Cheetah Digital testimonial

Gayle Gunning

Director of Digital Operations

Smartbox

We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities. Testimonial By Gayle Gunning
CUSTOMERS TESTIMONIALS
Cheetah Digital testimonial

Gayle Gunning

Director of Digital Operations

Smartbox

We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities. Testimonial By Gayle Gunning

Halfords - Automotive

Marigold Engage+ and LiveContent helped Halfords boost bookings in their underused garages. The CRM team used localised, personalised email content to target customers near garages with spare capacit...y. This approach increased click through rates by 50% and email session conversions by 23%. Most importantly, Halfords saw a 57% rise in incremental bookings. The campaign used dynamic offers and location-based content to engage customers and fill empty slots.

Read more →

Donatos Pizza - Restaurants

Marigold's loyalty platform helped Donatos Pizza redesign its rewards program. Donatos wanted to boost customer visits and spending but struggled with old programs that relied on discounts. The new p...rogram uses zero-party data to personalize offers and includes badges and tiered rewards. In one year, Donatos added 135,000 new members, reached a 53.6% penetration rate, and increased active reward usage from 8% to 19%. The program now drives more sales and better customer relationships without heavy discounting.

Read more →

Corwin - Publishing

Marigold Engage helped Corwin, a leading education publisher, improve marketing results. Corwin needed to move from manual, email-only marketing to a data-driven, automated approach. With Marigold En...gage, Corwin gained a 360° customer view, used AI for targeting, and delivered personalized content across channels. The company saw a 30% increase in opportunities, a 15% rise in closed sales value, and a 50% boost in opportunity-to-sale conversion. Email open rates rose by 32%, web traffic to product pages increased by 11%, and content-offer page visits jumped 94%. Team productivity improved with a 32% decrease in email campaign deployment time.

Read more →

Alliant Credit Union - Financial Services

Marigold Engage helped Alliant Credit Union digitize its onboarding process. The old system used slow direct mail, causing delays and frustration. The new automated email campaign made onboarding fas...ter and more personal. 52% of new members downloaded the mobile app. 5% made a mobile deposit. 2% opened a credit account. 3% opened a checking account. This digital approach drove revenue and improved customer engagement.

Read more →

BBC Studios - Entertainment

Marigold Grow helped BBC Studios boost global fan engagement. Before, BBC Studios used slow, manual tools for data collection. With Marigold Grow, they built interactive quizzes and games for brands ...like Doctor Who and Bluey. These experiences collected opt-ins and audience preferences. The Doctor Who quiz got over 84,000 views and 61,000 entries. BBC Studios now uses interactive campaigns to increase email engagement and guide content decisions.

Read more →

White Castle - Restaurants

Marigold Loyalty helped White Castle boost loyalty transactions in 70% of locations. The restaurant chain launched a gamified loyalty program called Craver Nation. The program used levels, quests, an...d real-time data to drive customer engagement. Over 300 sites unified their loyalty experience. Customers visited more often and spent more. White Castle saw measurable growth and stronger team adoption.

Read more →

Frequently Asked Questions(FAQ)

for Cheetah Digital

What is Cheetah Digital?

Cheetah Digital’s Cheetah Messaging is a cross channel messaging solution built for Marketers and enterprise scale consumers.

Cheetah Messaging provides for global enterprises’ messaging needs with facility to scale up. It provides a single comprehensive view of customer insights data that is viewable by all customer facing stakeholders in the organization. It also integrates seamlessly with other solutions.

Cheetah Messaging features include segmentation tools facilitating creation of customer segments in real-time. Campaign creation and managing communications through SMS, MMS, Mobile, and other channels is made possible using business rules, customer segmentation and other tools. Content creation, Testing and optimization and Reporting and analytics are some of the other features.

What is Cheetah Digital used for?

Cheetah Digital is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Engagement Management, Communication Management and Campaign Management .

What are the top features of Cheetah Digital?

Personalization, Templates and Recording are some of the top features of Cheetah Digital.

Who uses Cheetah Digital?

Cheetah Digital is used by Entertainment, Insurance and Human Resources among other industries.

What are Cheetah Digital alternatives?

Rejoiner, Moosend, SmartrMail and Bloomreach are popular alternatives for Cheetah Digital.
lightning

Peers used Cheetah Digital for engagement management and communication management

Cheetah Digital Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.41/5 ★

Read Reviews (25)
Custom Reports

3.21/5 ★

Read Reviews (58)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.41/5 ★

Read Reviews (25)
Custom Reports

3.21/5 ★

Read Reviews (58)

Software Failure Risk Guidance

?

for Cheetah Digital

Overall Risk Meter

Low Medium High

Top Failure Risks for Cheetah Digital

Marigold News

Product

Emma Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats - Yahoo Finance

Emma, part of Marigold, has achieved HITRUST i1 Certification for its AWS Data Centers, enhancing its data protection and cybersecurity measures. This certification demonstrates Emma's commitment to high security standards, crucial for handling sensitive information in sectors like healthcare and government.

Marigold Profile

Company Name

Marigold

Company Website

https://meetmarigold.com/

HQ Location

Employees

11-50

Social

Financials

PRIVATE