Cheetah Digital Overview

Cheetah Messaging empowers brands with cross-channel messaging and real-time customer segmentation for enterprise-scale needs. It offers seamless integration, comprehensive customer insights, and robust campaign management tools.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using Cheetah Digital.

Other use cases:

  • Helpdesk Management
  • Segmentation And Targeting
  • Contract Management
  • Loyalty Management
  • Digital Marketing
  • Contact List Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Cheetah Digital.

Other priorities:

  • Improve Stakeholder Relations
  • Improve ROI
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Increase Average Basket Value
See all business priorities See less business priorities

Cheetah Digital Use-Cases and Business Priorities: Customer Satisfaction Data

Cheetah Digital works with different mediums / channels such as E-Mail.

Cheetah Digital's features include Personalization, Templates, and Recording. and Cheetah Digital support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Cheetah Digital analytics capabilities include Analytics, and Custom Reports.

Reviews

"We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities." - Gayle Gunning

Peer review evidence (same sources as the product rating summary)

"...What s more, with real-time data flows, if the customer didn t open the email, it could follow up with an SMS...." Case Study A World-renowned High-Street Bank
"...CheetahMail was being used by my old company, Borderfree to send out email marketing...." Peer review by Verified User, Engineer in Engineering, Internet
"...This would include the senior manager (initial contracts / reviews); day to day manager (campaign assistance/troubleshooting) and the other specialty teams I mentioned previously...." Peer review by Verified User, Team Lead in Information Technology, Entertainment

Cheetah Digital, Rejoiner, Moosend, SmartrMail, Bloomreach, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cheetah Digital

Top Industries

  • Entertainment
  • Insurance
  • Human Resources

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Cheetah Digital is popular in Entertainment, Insurance, and Human Resources and is widely used by Mid Market, Large Enterprise, and Enterprise.

Cheetah Digital Customer wins, Customer success stories, Case studies

How can Cheetah Digital optimize your Engagement Management Workflow?

What benefits does Cheetah Digital offer for Communication Management?

Why is Cheetah Digital the best choice for Campaign Management?

What makes Cheetah Digital ideal for Helpdesk Management?

How does Cheetah Digital address your Segmentation And Targeting Challenges?

11 buyers and buying teams have used Cuspera to assess how well Cheetah Digital solved their Email Marketing needs. Cuspera uses 562 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

CUSTOMERS TESTIMONIALS
Cheetah Digital testimonial

Gayle Gunning

Director of Digital Operations

Smartbox

We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities. Testimonial By Gayle Gunning
CUSTOMERS TESTIMONIALS
Cheetah Digital testimonial

Gayle Gunning

Director of Digital Operations

Smartbox

We went through a rigorous vendor scoring process, looking at key things like user interface. We also looked at reporting and moving us forward in terms of personalization. The Cheetah Digital platform gives us all of those capabilities. Testimonial By Gayle Gunning
 

HotelSpecials - Hospitality - Small

Haarlem, Netherlands

Selligent Marketing Cloud helped HotelSpecials keep travelers engaged during the COVID-19 lockdown. The team shifted from promotional to informational emails, using voucher balances and personalized ...updates. Open rates stayed strong, dropping only 0.3% during hard lockdown. Voucher balance emails reached an 88% open rate. COVID-19 news emails drove a 9.3% increase in new leads when borders reopened.

 

6AM City - Media Production - Small

Greenville, USA

Sailthru by Marigold helped 6AM City scale its city-specific newsletters across 30+ markets. The platform enabled fast launches, smart onboarding, and low-cost subscriber acquisition. 6AM City achiev...ed up to 48% open rates in mature markets and kept cost per lead at $1 or less. Custom integrations and data-driven content decisions improved engagement and list health. The team used Sailthru’s tools to maintain a reader-first approach while expanding quickly.

 

JBC - Retail - Large

Hasselt, Belgium

Selligent by Marigold helped JBC, a leading Belgian fashion retailer, use AI to personalize marketing. JBC used three years of data to segment customers and predict their next purchase. The team laun...ched automated email campaigns with AI-powered product recommendations. JBC saw a 38% increase in email open rates and a 65% uplift in conversion rates. The marketing team now works faster and more independently, driving measurable growth.

 

Vitacost - Retail - Large

Boca Raton, USA

Vitacost used Selligent by Marigold to improve its email marketing. The team launched a kinetic "Mystery Sale" campaign with interactive, personalized emails. Customers could reveal discount codes di...rectly in the email, removing extra steps. The campaign led to a 31% increase in revenue per email and a 53% rise in click-to-open rates. Unsubscribe rates dropped by 33%. This approach boosted customer engagement and loyalty.

 

L’Etudiant - Publishing - Medium

Paris, France

L’Etudiant used Selligent by Marigold to personalize student journeys on its website. The team launched pop-up banners to collect student interests and contact details. This data powered targeted ema...il newsletters with dynamic content. In three months, the banners drove 130,000 sessions and 110,000 virtual fair visits. Personalized newsletters doubled open rates and achieved 10x higher click-throughs. Engagement and conversions rose quickly after launch.

 

NS International - Transportation/Trucking/Railroad - Large

Amsterdam, Netherlands

NS International used Selligent by Marigold to send personalized, dynamic email campaigns to travelers. The goal was to reduce uncertainty and lower customer service inquiries, especially for infrequ...ent travelers. By integrating booking data, they tailored emails with travel details, regulations, and updates. This approach led to a 50% drop in customer service calls and reached 40% of customers by email. The campaign improved customer experience and service efficiency.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Cheetah Digital

What is Cheetah Digital?

Cheetah Digital’s Cheetah Messaging is a cross channel messaging solution built for Marketers and enterprise scale consumers.

Cheetah Messaging provides for global enterprises’ messaging needs with facility to scale up. It provides a single comprehensive view of customer insights data that is viewable by all customer facing stakeholders in the organization. It also integrates seamlessly with other solutions.

Cheetah Messaging features include segmentation tools facilitating creation of customer segments in real-time. Campaign creation and managing communications through SMS, MMS, Mobile, and other channels is made possible using business rules, customer segmentation and other tools. Content creation, Testing and optimization and Reporting and analytics are some of the other features.

What is Cheetah Digital used for?

Cheetah Digital is a Email Marketing Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Engagement Management, Communication Management and Campaign Management .

What are the top features of Cheetah Digital?

Personalization, Templates and Recording are some of the top features of Cheetah Digital.

Who uses Cheetah Digital?

Cheetah Digital is used by Entertainment, Insurance and Human Resources among other industries.

What are Cheetah Digital alternatives?

Rejoiner, Moosend, SmartrMail and Bloomreach are popular alternatives for Cheetah Digital.
lightning

Peers used Cheetah Digital for engagement management and communication management

Cheetah Digital Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.41/5 ★

Read Reviews (25)
Custom Reports

3.21/5 ★

Read Reviews (58)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.41/5 ★

Read Reviews (25)
Custom Reports

3.21/5 ★

Read Reviews (58)

Software Failure Risk Guidance

?

for Cheetah Digital

Overall Risk Meter

Low Medium High

Top Failure Risks for Cheetah Digital

Marigold News

Product

Emma Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats - Yahoo Finance

Emma, part of Marigold, has achieved HITRUST i1 Certification for its AWS Data Centers, enhancing its data protection and cybersecurity measures. This certification demonstrates Emma's commitment to high security standards, crucial for handling sensitive information in sectors like healthcare and government.

Marigold Profile

Company Name

Marigold

Company Website

https://meetmarigold.com/

HQ Location

Employees

11-50

Social

Financials

PRIVATE