ChatWhale Overview
This is a summary of the comprehensive capabilities and benefits of ChatWhale based on over 55 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ChatWhale, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ChatWhale is right for your needs? Our Cuspera AI engine can evaluate how ChatWhale fits your specific business needs, industry, and context. Get your personalized assessment report today.
ChatWhale supports business activities such as:
- Engaging And Following Up
- Loyalty Management
- Sending & Publishing Communications
- Tracking & Monitoring Communications
- Campaign Monitoring
ChatWhale can help you with many business goals, such as Enhance Customer Relationships, Improve Consistency, and Acquire Customers. It can help manage these activities if you use Social Media Website Facebook etc. for these needs.
Reviews
"...to have an excellent receptivity on the part of the clients, what makes that we have a more fluid communication, and to do a follow-up that allows that they stay in contact in a social network as visited and popular as it is the facebook since a good amount of customers visit the pages and they like it and then stop visiting it, with this innovative tool we can make our traffic stay alive with good levels of daily visits, as it provides us with the security that a good percentage of customers will see our publications and in this way a good positioning is maintained...." Peer review by jose miguel g, director medico clinica herrera lynch s.a.
Cuspera Reviews
8 buyers and buying teams have used Cuspera to assess how well ChatWhale solved their Chatbot needs. Cuspera uses 55 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enhance Customer Relationships and Improve Consistency are the most popular business priorities peers achieved using ChatWhale.
Use Cases
Peers recommend Engaging And Following Up , Loyalty Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using ChatWhale.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engaging And Following Up with Social Media, Website and Facebook |
4.74/5 ★ |
"...to have an excellent receptivity on the part of the clients, what makes that we have a more fluid communication, and to do a follow-up that allows that they stay in contact in a social network as visited and popular as it is the facebook since a good amount of customers visit the pages and they like it and then stop visiting it, with this innovative tool we can make our traffic stay alive with good levels of daily visits, as it provides us with the security that a good percentage of customers will see our publications and in this way a good positioning is maintained...." Peer review by jose miguel g, director medico clinica herrera lynch s.a. |
| Loyalty Management with Social Media, Website, Facebook Page and Facebook |
4.74/5 ★ |
"...But, other ways to maintain and grow a presence include ChatWhale, which offers loyalty and reward schemes as part of the conversation to build up a rapport. ..." 8 Essential Tips For A Winning Mobile Marketing Strategy |
| identify target customers |
3.40/5 ★ |
"...Incentivise anonymous web visitors to become targetable customers using our growth tools...." Use Faceboook Messenger to gamify your customer loyalty. |
| Sending & Publishing Communications |
2.11/5 ★ |
"...You're busy, so let our chatbots create, send and track message campaigns automatically, to drive customers back to you...." Use Faceboook Messenger to gamify your customer loyalty. |
| PEER EXPERIENCES | |
|---|---|
| Engaging And Following Up with Social Media, Website and Facebook |
4.74/5 ★ |
"...to have an excellent receptivity on the part of the clients, what makes that we have a more fluid communication, and to do a follow-up that allows that they stay in contact in a social network as visited and popular as it is the facebook since a good amount of customers visit the pages and they like it and then stop visiting it, with this innovative tool we can make our traffic stay alive with good levels of daily visits, as it provides us with the security that a good percentage of customers will see our publications and in this way a good positioning is maintained...." Peer review by jose miguel g, director medico clinica herrera lynch s.a. |
|
| Loyalty Management with Social Media, Website, Facebook Page and Facebook |
4.74/5 ★ |
"...But, other ways to maintain and grow a presence include ChatWhale, which offers loyalty and reward schemes as part of the conversation to build up a rapport. ..." 8 Essential Tips For A Winning Mobile Marketing Strategy |
|
| identify target customers |
4.74/5 ★ |
| Sending & Publishing Communications |
2.11/5 ★ |
"...You're busy, so let our chatbots create, send and track message campaigns automatically, to drive customers back to you...." Use Faceboook Messenger to gamify your customer loyalty. |
|
IT and Other Capabilities
for ChatWhale
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (6) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (6) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for ChatWhale
Top Failure Risks for ChatWhale
Vendor Profile Details
Company Name
ChatWhale
Company Website
https://chatwhale.com/HQ Location
England, United Kingdom
Employees
NA
Social
Financials
PRIVATE
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