Local listing, review, and social media management for the multi-location brand and agency
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Latest Product Updates and Feature Enhancements on Chatmeter Platform
Chatmeter integrates with Uber Eats, DoorDash and GrubHub to enhance multi-location restaurant customer intelligence - Chatmeter | AI-Powered Reputation Management
Chatmeter has integrated with Uber Eats, DoorDash, and GrubHub to enhance customer intelligence for multi-location restaurants. This integration allows restaurants to analyze and respond to delivery ...reviews within Chatmeter's AI-powered platform, Pulse Ai. The platform provides insights into customer experiences across various channels, helping brands manage reputation risks and improve customer satisfaction.
Chatmeter launches the first real-time Competitive Intelligence platform built for multi-location brands - Chatmeter | AI-Powered Reputation Management
Chatmeter has launched Pulse Ai: Competitive Intelligence, a real-time platform designed for multi-location brands to gain competitive insights at scale. This tool enables businesses to analyze local... market performance against competitors, offering detailed regional insights and head-to-head comparisons. It leverages advanced AI models to help brands increase market share, improve customer loyalty, and quickly address market gaps.
Chatmeter Unveils the Future of Reputation Management with Launch of Pulse AI: Signals - Chatmeter | AI-Powered Reputation Management
Chatmeter has launched Pulse AI: Signals, a new AI-powered tool for reputation management, offering real-time insights from customer feedback for multi-location businesses. This tool uses generative ...AI to analyze reviews, social media, and surveys, enabling businesses to make informed decisions and improve customer experience. Signals is available to Chatmeter customers with the Performance and Intelligence bundles.
Risky urgent care provider behavior increased in 2025, Chatmeter analysis finds - Chatmeter | AI-Powered Reputation Management
Chatmeter's 2025 Urgent Care Patient Experience Report reveals a 13% increase in references to risky provider behavior in patient reviews of major U.S. urgent care facilities. The AI-powered analysis... highlights a 46% potential HIPAA violation rate in provider responses to online reviews. The report underscores the importance of digital engagement and patient feedback analysis to mitigate business risks and improve patient experiences.
Chatmeter launches the first real-time Competitive Intelligence platform built for multi-location brands - PR Newswire
Chatmeter has introduced Pulse Ai: Competitive Intelligence, a real-time platform designed for multi-location brands to gain competitive insights at a local level. This tool allows businesses to anal...yze competitor strengths and weaknesses, drive market share, and enhance customer loyalty using advanced AI models. It provides detailed regional insights and head-to-head competitor comparisons, enabling strategic decision-making without traditional market research.
Chatmeter launches the first real-time Competitive Intelligence ...
Chatmeter has launched Pulse Ai: Competitive Intelligence, a real-time platform designed for multi-location brands. This tool provides competitive insights at scale, allowing businesses to analyze co...mpetitors' strengths and weaknesses by location. It leverages advanced AI models to help brands increase market share, drive loyalty, and address market gaps efficiently. This innovation marks a significant advancement in competitive intelligence for local markets.
New report shows fast food chains face customer service struggles
Chatmeter's report highlights customer service challenges in quick-service restaurants, revealing a 19% rise in service-related complaints. Despite top rankings for some chains, issues like inattenti...ve staff and long wait times persist. Chatmeter's AI tool, Signals, analyzed reviews to compile these findings, urging QSRs to improve service to retain customers.
Chatmeter Debuts AI for Healthcare, Integrates with WebMD, Vitals.com - MarTech Cube
Chatmeter launched a new AI-powered solution tailored for healthcare reputation management. The platform now integrates directly with WebMD and Vitals.com, enabling healthcare providers to manage pat...ient reviews and online presence across these major medical directories. This enhancement streamlines reputation monitoring and improves digital visibility for healthcare organizations.
