Chat Outsource Overview
This is a summary of the comprehensive capabilities and benefits of Chat Outsource based on over 265 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Chat Outsource, Map My Customers, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Chat Outsource is right for your needs? Our Cuspera AI engine can evaluate how Chat Outsource fits your specific business needs, industry, and context. Get your personalized assessment report today.
Chat Outsource supports business activities such as:
- Helpdesk Management
- Engagement Management
- Generation Of New Leads
- Lead Routing
- Public Relations
Chat Outsource can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, and Improve Digital And Social Presence. It can help manage these activities if you use Chat Social Media and Website for these needs.
Reviews
"...Our top of the line live chat support helps automobile business communicate and connect with their target audience's worldwide...." Resources
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Chat Outsource solved their Live Chat needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Chat Outsource.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Chat Outsource.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat, Social Media and Website |
4.91/5 ★ |
"...Our top of the line live chat support helps automobile business communicate and connect with their target audience's worldwide...." Resources |
| Engagement Management with Chat and Social Media |
4.89/5 ★ |
"...Our chat agents will engage with your website visitors proactively to offer customized support as per your client s preferences. ..." Our Features You can Rely On |
| engaging and following up |
4.88/5 ★ |
"...Chat Outsource enables HVAC firms to engage its customer base most effectively and efficiently...." Resources |
| Generation Of New Leads with Chat and Social Media |
4.88/5 ★ |
"...The Purpose of this document is to elaborate on the various benefits of our live chat support and how it can generate more leads for your business...." Resources |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat, Social Media and Website |
4.91/5 ★ |
"...Our top of the line live chat support helps automobile business communicate and connect with their target audience's worldwide...." Resources |
|
| Engagement Management with Chat and Social Media |
4.89/5 ★ |
"...Our chat agents will engage with your website visitors proactively to offer customized support as per your client s preferences. ..." Our Features You can Rely On |
|
| engaging and following up |
4.89/5 ★ |
| Generation Of New Leads with Chat and Social Media |
4.88/5 ★ |
"...The Purpose of this document is to elaborate on the various benefits of our live chat support and how it can generate more leads for your business...." Resources |
|
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 265 insights from peers and experts to help you assess how these Chat Outsource use cases fit your Live Chat needs.
Peers used Chat Outsource to Increase sales & revenue and Acquire customers
Chat Outsource Alternatives
IT and Other Capabilities
for Chat Outsource
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (20) |
| Phone Support | Read Reviews (20) |
| Chat Support | Read Reviews (67) |
| 24/7 Support | Read Reviews (77) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (20) |
| Phone Support | Read Reviews (20) |
| Chat Support | Read Reviews (67) |
| 24/7 Support | Read Reviews (77) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (10) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Chat Outsource
Overall Risk Meter
Top Failure Risks for Chat Outsource
Vendor Profile Details
Company Name
Chat Outsource
Company Website
https://www.chatoutsource.com/HQ Location
600 B Street, San Diego, CA 92101
Employees
11-50
Social
Financials
PRIVATE
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