Chaport Live Chat Overview
This is a summary of the comprehensive capabilities and benefits of Chaport Live Chat based on over 206 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Chaport Live Chat, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Chaport Live Chat is right for your needs? Our Cuspera AI engine can evaluate how Chaport Live Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Chaport Live Chat supports business activities such as:
- Contact List Management
- Engaging And Following Up
- Generation Of New Leads
- Workflow Management
Chaport Live Chat can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, and Enhance Customer Relationships. It can help manage these activities if you use Chat Website Social Media etc. for these needs. As a solution, Chaport Live Chat's capabilities include Widgets.
Chaport Live Chat Education Vertical is its biggest customer base.
Reviews
"...Let your customers contact you via live chat, Facebook, Telegram, or Viber...." Chaport
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Chaport Live Chat solved their Live Chat needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Chaport Live Chat.
Use Cases
Peers recommend Contact List Management , Engaging And Following Up , Generation Of New Leads , as the business use cases that they have been most satisfied while using Chaport Live Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management with Chat, Social Media and Facebook |
4.13/5 ★ |
"...Let your customers contact you via live chat, Facebook, Telegram, or Viber...." Chaport |
| Engaging And Following Up with Chat and Website |
4.56/5 ★ |
"...- Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly . ...." Peer review by Luis P., English teacher, blogger & translator, Education |
| Generation Of New Leads with Website |
3.88/5 ★ |
"...Great for new leads. ...." Peer review by Luis P., English teacher, blogger & translator, Education |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management with Chat, Social Media and Facebook |
4.13/5 ★ |
"...Let your customers contact you via live chat, Facebook, Telegram, or Viber...." Chaport |
|
| Engaging And Following Up with Chat and Website |
4.56/5 ★ |
"...- Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly . ...." Peer review by Luis P., English teacher, blogger & translator, Education |
|
| Generation Of New Leads with Website |
3.88/5 ★ |
"...Great for new leads. ...." Peer review by Luis P., English teacher, blogger & translator, Education |
|
1+ more Business Use Cases
Our AI advisor, Wyz, harnessed 206 insights from peers and experts to help you assess how these Chaport Live Chat use cases fit your Live Chat needs.
Popular Business Setting
for Chaport Live Chat
Top Industries
- Education
- Internet
- Computer Software
Popular in
- Small Business
- Mid Market
Peers used Chaport Live Chat to Increase sales & revenue and Acquire customers
Peer and Expert Opinion on Features
for Chaport Live Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (15) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (15) |
IT and Other Capabilities
for Chaport Live Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (10) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (36) |
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (36) |
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for Chaport Live Chat
Overall Risk Meter
Top Failure Risks for Chaport Live Chat
Vendor Profile Details
Company Name
Chaport
Company Website
https://www.chaport.com/HQ Location
919 North Market Street, Suite 950 Wilmington, DE 19801, USA
Employees
11-50
Social
Financials
NA
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