Centrical Unveils Agentic AI Innovations to Power Frontline Agility and ...
Centrical has launched Agentic AI innovations to enhance frontline agility and performance. The updates include an advanced AI Assistant for Team Leaders, Personalized Success Plans, and AI-Powered Q...uality Evaluations. These features aim to streamline coaching, learning, and performance workflows, enabling faster decision-making and improved team outcomes. The platform integrates with various systems, supporting seamless performance orchestration across organizations.
Awards, Recognitions, and Industry Achievements of Centrical
Centrical Named Leader in 2025 SPARK Matrix for Workforce Engagement ...
Centrical has been named a leader in the 2025 SPARK Matrix for Workforce Engagement Management by QKS Group. This recognition highlights Centrical's innovation in integrating performance, learning, a...nd quality management into a single platform, enhancing frontline workforce engagement. The platform's AI-driven capabilities support continuous employee development and alignment with business goals.
Centrical Named Leader in 2025 SPARK Matrix for Workforce Engagement Management by QKS Group - The Manila Times
Centrical has been named a leader in the 2025 SPARK Matrix for Workforce Engagement Management by QKS Group. This recognition highlights Centrical's innovation in integrating performance, learning, a...nd quality management into a unified platform. The platform's capabilities in real-time data usage for engagement and continuous improvement have been pivotal in transforming frontline workforce strategies.
Centrical Wins Workforce Innovation of the Year at the 2025 CCW Excellence Awards - The Manila Times
Centrical received the Workforce Innovation of the Year award at the 2025 CCW Excellence Awards, recognizing its AI-powered platform for improving frontline employee performance in contact centers an...d other industries. The award highlights Centricals advancements in digital coaching, gamification, and performance management solutions for enterprise clients.
Centrical Certified as Smartchoice Preferred Provider by Brandon Hall ...
Centrical has been certified as a Smartchoice Preferred Provider by Brandon Hall Group, recognizing its AI Performance Experience Platform for frontline employees. This certification highlights Centr...ical's commitment to enhancing workforce engagement through AI-driven performance and personalized coaching. The recognition affirms Centrical's adherence to high industry standards and its impact on improving productivity and customer satisfaction.
