Celebrus Overview

Discover comprehensive insights into Celebrus, the leading Customer Data Platform platform. Learn more about product features, capabilities and expert reviews based on 201 insights and explore use-cases showcasing how Celebrus enhances Engagement management and drives growth.

This is a summary of the comprehensive capabilities and benefits of Celebrus based on over 201 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Celebrus, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Celebrus is right for your needs? Our Cuspera AI engine can evaluate how Celebrus fits your specific business needs, industry, and context. Get your personalized assessment report today.

Celebrus supports business activities such as:

  • Engagement Management
  • Advertisement
  • Communication Management
  • Lifetime Value Management
  • Contact List Management

Celebrus can help you with many business goals, such as Increase Customer Life Time Value, Improve ROI, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, etc. It can help manage these activities if you use Offline for these needs. As a solution, Celebrus's capabilities include Personalization, and Capture Information.

Celebrus Insurance Vertical is its biggest customer base.

Reviews

"...Celebrus Technologies, a D4t4 Solutions company since January 2015, offers the Celebrus suite of big data analytics software for real-time customer interaction management...." Peer review

Celebrus Reviews

40 buyers and buying teams have used Cuspera to assess how well Celebrus solved their Customer Data Platform needs. Cuspera uses 201 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Business Priorities

Increase Customer Life Time Value and Improve ROI are the most popular business priorities peers achieved using Celebrus.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using Celebrus.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.82/5 ★

Read Reviews (22)

"...Celebrus instant data is connected within less than 500 milliseconds of the customer interaction taking place...." The difference between real-time and instant data is the difference between personalisation success or failure
engaging and following up

3.91/5 ★

Read Reviews (2)

"...Celebrus is used by global businesses in banking, insurance, retail, travel, automotive and telco industries, collaborating with leading industry partners to drive rapid transformation in customer engagement programmes...."
Advertisement with Offline

4.18/5 ★

Read Reviews (10)

"...Tjaard Prins explains, Once a successful model is established, it can be easily expanded to incorporate offline advertising...." Case Study Centraal Beheer
Communication Management

4.46/5 ★

Read Reviews (5)

"...Modernize how you manage customer interaction data to create brilliant customer journeys for your insurance products using Celebrus CDP...." Case Study If Insurance
PEER EXPERIENCES
Engagement Management

4.82/5 ★

Read Reviews (22)

"...Celebrus instant data is connected within less than 500 milliseconds of the customer interaction taking place...." The difference between real-time and instant data is the difference between personalisation success or failure
engaging and following up

4.82/5 ★

Read Reviews (2)

Advertisement with Offline

4.18/5 ★

Read Reviews (10)

"...Tjaard Prins explains, Once a successful model is established, it can be easily expanded to incorporate offline advertising...." Case Study Centraal Beheer
Communication Management

4.46/5 ★

Read Reviews (5)

"...Modernize how you manage customer interaction data to create brilliant customer journeys for your insurance products using Celebrus CDP...." Case Study If Insurance

10+ more Business Use Cases

Our AI advisor, Wyz, harnessed 201 insights from peers and experts to help you assess how these Celebrus use cases fit your Customer Data Platform needs.

Customer Stories

The Very Group - Retail - Large

Liverpool, UK

The Very Group uses Celebrus to improve personalization, analytics, and fraud prevention. Steve Pimblett, CDO, shares how Celebrus helps them understand customers better. This leads to better online ...shopping experiences. The solution builds trust and unlocks value for the retailer. Celebrus supports data-driven decisions for this large digital retailer.

A global multi-line insurer - Insurance - Very Large

Celebrus helped a global multi-line insurer boost conversions by 250%. The insurer struggled with abandoned quotes and slow follow-up calls. Celebrus provided live-time data, enabling calls within 5 ...minutes of abandonment. This led to a 60% conversion rate on rapid follow-ups. The insurer turned missed opportunities into valuable sales pipeline growth.

A European insurer - Insurance - Large

Celebrus helped a European insurer stop over 5,000 fraudulent quotes from a competitor's bot. The insurer faced a major threat to their pricing data and profits. Celebrus provided real-time fraud det...ection and blocking. The solution protected sensitive data and reduced risk. The insurer gained better digital identity visibility and live-time fraud prevention.

World Wide Lighting - Retail - Medium

USA

Celebrus helped World Wide Lighting cut website abandonment by 48%. The e-commerce retailer struggled with high cart abandonment and ineffective pop-ups. Celebrus enabled live-time data and hyper-per...sonalized messages. This led to an 800% increase in preventing website drop-off. Customer retention and ROI improved significantly.

A global airline - Airlines - Large

Celebrus helped a global airline increase revenue by $100M with better pricing. The airline struggled to set prices due to limited data on customer segments. Celebrus provided detailed, real-time dat...a for each booking. This allowed the airline to personalize prices and maximize revenue. The solution led to millions of dollars in new revenue.

A large UK retailer - Retail - Large

UK

Celebrus helped a large UK retailer boost marketing impact by 200%. The retailer relied on paper-based direct marketing but saw most new customers coming online. Celebrus enabled the company to use c...ross-channel customer data for deeper insights. The retailer stored live-time digital behavior data in Teradata. This improved digital experiences and made marketing spend more efficient.

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Celebrus Digital Identity

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Based on peer insights

Cuspera recommends Celebrus for

Use Cases Engagement Management , Advertisement , Communication Management
Medium Offline
Features Personalization, Capture Information
Business Priorities Increase Customer Life Time Value, Improve ROI, Acquire Customers
Industries Insurance, Retail

Popular Business Setting

for Celebrus

Top Industries

  • Insurance
  • Retail

Popular in

lightning

Peers used Celebrus to Increase customer life time value and Improve ROI

Peer and Expert Opinion on Features

for Celebrus

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.41/5 ★

Read Reviews (26)
Capture information

3.67/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.41/5 ★

Read Reviews (26)
Capture information

3.67/5 ★

Read Reviews (8)

IT and Other Capabilities

for Celebrus

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.57/5 ★

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.57/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.73/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.73/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (3)
Custom Reports

4.30/5 ★

Read Reviews (23)
Analytics

4.28/5 ★

Read Reviews (43)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (3)
Custom Reports

4.30/5 ★

Read Reviews (23)
Analytics

4.28/5 ★

Read Reviews (43)

Software Failure Risk Guidance

?

for Celebrus

Overall Risk Meter

Low Medium High

Top Failure Risks for Celebrus

Vendor Profile Details

Company Name

Celebrus

Company Website

https://www.celebrus.com/

HQ Location

Windmill House, 91-93 Windmill Road, Sunbury-on-Thames, Middlesex TW16 7EF, GB

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