Digital Experience Monitoring Platform providing insights across your entire service delivery chain
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Computer Software Case Studies and Customer Success Stories with Catchpoint Platform
Cloudinary
- Computer Software
- Medium
Cloudinary used Catchpoint to measure and quantify the performance improvements it delivers to customers. Before Catchpoint, Cloudinary lacked tools to... show the impact of its image and video optimization. With Catchpoint, Cloudinary runs tests from agents worldwide to compare website performance with and without its optimizations. This helps Cloudinary identify added value for its customers and demonstrate business impact. The solution supports Cloudinary's mission to deliver fast, flawless visual experiences at scale.
Catchpoint helps Cloudinary measure and show the business value it brings to customers. Cloudinary uses Catchpoint to run tests from... many global locations. This lets them compare website performance with and without Cloudinary. They find ways to improve customer experience. Cloudinary manages 60 billion assets and serves almost 10,000 customers worldwide.
Media Production Case Studies and Customer Success Stories with Catchpoint Platform
Dotdash
- Media Production
Catchpoint’s Real User Monitoring (RUM) and active observability tools helped Dotdash, a major digital publisher, improve website performance for about 100 million monthly users. Dotdash used Catchpoint... to quickly find and fix issues, reducing mean time to resolution (MTTR) by 95%. The solution provided key performance metrics and actionable insights. Dotdash avoided building a custom tool and gained better visibility into user experience. The improvements led to faster root cause analysis and enhanced digital experience for their audience.
Catchpoint helps Equinix deliver reliable digital services. Equinix uses Catchpoint to monitor service reliability and internet performance. The platform gives... Equinix fast insights into network issues. Equinix can now find and fix problems in minutes. This helps Equinix keep uptime high and customers happy.
Automotive Case Studies and Customer Success Stories with Catchpoint Platform
Cox Automotive
- Automotive
Catchpoint helped Cox Automotive centralize monitoring for many services. Cox Automotive needed a single solution to monitor all key systems... and fix problems fast. They wanted to keep service levels high for over 40,000 dealer customers. With Catchpoint, they now find and fix issues quickly. The IT team values the frequent new features and strong support from Catchpoint.
Catchpoint helps Teridion show fast performance gains to customers. Teridion uses Catchpoint to compare website speed with and without KumoX.... The analytics break down improvements by percentage, response time, and location. This helps Teridion prove value and close deals faster. The tool also validates Teridion's internal monitoring and supports their sales process.
Catchpoint Internet Performance Monitoring helps Akamai secure and deliver over 1 billion online interactions daily. Akamai uses IPM for real-time... and historic monitoring, incident detection, and deep analytics. The platform enables Akamai to quickly verify and analyze issues, present clear historic data, and provide transparent reporting to customers. Custom monitoring and proactive alerting support high-touch clients, including major banks. Akamai relies on Catchpoint to maintain uptime, resilience, and strong customer relationships.
Catchpoint helps SAP Commerce Cloud detect outages fast. SAP uses Catchpoint to watch all systems from one dashboard. They find... the root cause of business problems in three minutes. This keeps customer service strong. SAP gets alerts in seconds when a website goes down. They can tell customers what is wrong and work with them quickly.
Catchpoint helps Equinix deliver reliable digital services. Equinix uses Catchpoint to monitor service reliability and maintain high uptime. The platform... gives Equinix full visibility into network issues. With Catchpoint, Equinix can find and fix problems in minutes. This helps Equinix keep services running for customers around the world.
Catchpoint helps SAP Commerce Cloud detect outages fast. SAP uses Catchpoint to watch all systems from one dashboard. When a... site goes down, SAP gets alerts in seconds. The team finds the root cause in three minutes. This lets SAP keep a high level of customer experience. SAP can quickly inform customers and fix problems fast.
