Real-World Case Studies and Customer Success Stories with Catchpoint Platform

Catchpoint helps Teridion show performance gains for their KumoX service. Teridion uses Catchpoint to compare site speed with and without... their optimization. The platform provides real-time analytics by geography and network. Teridion integrates Catchpoint into their sales and operations for unbiased validation. In Japan, Catchpoint proved Teridion delivered 10x faster data center speeds and 2x faster end user speeds. This builds trust and helps Teridion close deals faster.
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Tencent Cloud used Catchpoint to validate CDN performance and availability as it entered the US market. The company needed reliable,... global observability to compete with established providers. Catchpoint's data and dashboards helped Tencent Cloud support pre-sales, monitor global uptime, and respond to competitor claims. Teams used the tool for internal observability and to optimize network performance. Adoption of Catchpoint grew as Tencent Cloud expanded its global presence.
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Tapad used Catchpoint synthetic monitoring to ensure its marketing tags did not slow down partner and customer web pages. The team needed... better insight into end user experience and performance outliers. Catchpoint enabled Tapad to automate test creation, validate products, and monitor onboarding without building a complex in-house tool. Tapad saved money and achieved better results, gaining granular performance data and empowering its customers with reliable insights.
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Catchpoint helped Somos monitor over 800 million phone numbers with active observability. Somos used Catchpoint to detect issues before customers... noticed them. The tool allowed testing from multiple locations, improving uptime and customer satisfaction. Somos expanded Catchpoint use across all applications, both on-prem and in the cloud. Fast support from Catchpoint’s team added extra value for Somos.
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Catchpoint helped Qualtrics cut mean time to restore by 95%. Before Catchpoint, issue discovery took up to two hours. Now,... Qualtrics finds every incident in under five minutes. The platform runs active observability tests worldwide and sends real-time alerts. Qualtrics uses advanced analytics and visual tools to pinpoint and fix problems fast. This lets them meet SLAs and improve customer experience.
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Catchpoint helped NS1 resolve network issues in minutes, not hours. NS1 used Catchpoint to monitor and test their global DNS... infrastructure. The platform enabled NS1 to benchmark performance, identify latency, and troubleshoot peering problems. NS1 improved sales validation and network reliability, especially in markets like China and Indonesia. Catchpoint's instant tests and analytics let NS1 quickly pinpoint and fix issues, supporting both operations and sales.
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Catchpoint helped Medianova improve POP location ID accuracy by 40%. Medianova used Catchpoint to monitor cloud platform performance worldwide. The... platform's global monitoring nodes supported Medianova's expansion in Turkey, the Middle East, and Africa. 67% of Medianova’s customers found Catchpoint reports extremely helpful for performance improvements. Medianova’s business development team used Catchpoint data to win new clients and grow revenue.
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Catchpoint helped JigenTec win new business by providing deep monitoring and active observability, especially in China and Asia Pacific. JigenTec used Catchpoint... to analyze web and application performance, identify issues, and guide strategic recommendations for clients. The platform enabled JigenTec to run tests independently, answer client questions with data, and benchmark against competitors. As a result, JigenTec gained trust, expanded into new markets, and supported its data-driven approach.
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Catchpoint helped iSeatz quickly find and fix platform issues. The Cloud Operations team used Catchpoint to monitor uptime, spot failures,... and validate CDN performance. With real user monitoring and synthetic tests, iSeatz could see problems in seconds and act fast. The team now pinpoints third-party issues and improves the end-user experience. Integration with other tools made troubleshooting easier and faster.
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Catchpoint helped ChinaCache manage service level agreements and monitor digital experience. ChinaCache used Catchpoint to detect latency and packet loss... in their network. The platform let them pinpoint performance issues and alert teams quickly. ChinaCache replaced multiple tools with Catchpoint for observability and analytics. Their sales team used Catchpoint data to show clients performance improvements. Advanced charting made it easy to share results with customers.
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Box used Catchpoint to improve the reliability and performance of its cloud content management service. After facing service issues, Box... needed better insight into customer experience, especially for API users. Catchpoint helped Box monitor and analyze performance, quickly pinpoint issues, and maintain site health. Integration with tools like Wavefront and PagerDuty enhanced monitoring. Box saw dramatic improvements in reliability and now uses Catchpoint for ongoing observability and operational dashboards.
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Catchpoint helped AT Internet cut tag loading time by 50%. The company used Catchpoint to monitor service quality, pinpoint network... issues, and optimize web pages. Teams could now find and fix issues in 30 minutes on average. AT Internet used Catchpoint’s global monitoring to validate performance and vet service providers. The solution improved troubleshooting and gave a clear view of application errors.
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Catchpoint helps Equinix maintain 99. 9% uptime across 220+ data centers. Equinix uses Catchpoint for end user observability and network...monitoring. The solution lets Equinix detect and resolve incidents quickly, reducing mean time to resolution. Dashboards and alerting tools help pinpoint network latency and performance issues. Equinix now provides customers with real-time service health and advanced analytics.
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Box used Catchpoint to improve its API performance and reliability. After service issues, Box needed better insight into customer experience,... especially for API users. Catchpoint gave Box real-time monitoring, fast issue detection, and clear data visualization. The NOC team could quickly pinpoint and resolve problems. Integration with Wavefront and PagerDuty helped Box track and alert on issues. Box saw a dramatic improvement in reliability and availability.
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Catchpoint helped AT Internet cut tag loading time by 50%. The company used Catchpoint to monitor service quality, pinpoint network... issues, and optimize web pages. Teams could now find and fix issues in 30 minutes on average. AT Internet used Catchpoint’s global monitoring to vet providers and visualize errors. The solution improved performance and gave teams a clear view of end-user experience.
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Catchpoint helps Akamai secure billions of online interactions daily. Akamai uses Catchpoint's Internet Performance Monitoring to detect and resolve incidents... fast. The platform provides real-time and historic data for both internal teams and customers. Akamai delivers clear analytics and visual reports to build trust and transparency. This leads to faster incident response and better customer relationships.
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Catchpoint helps Teridion show performance gains for their KumoX service. Teridion uses Catchpoint to compare site speed with and without... their optimization. The platform provides real-time analytics by geography and network. Teridion integrates Catchpoint into their sales and operations for unbiased validation. In Japan, Catchpoint proved Teridion delivered 10x faster data center speeds. This builds trust and helps Teridion close deals faster.
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Catchpoint helps Equinix deliver reliable digital services. Equinix uses Catchpoint to monitor service reliability and internet performance. The platform gives... Equinix fast insights into network issues. Equinix can now find and fix problems in minutes. This helps Equinix keep uptime high and customers happy.
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Catchpoint helps Equinix maintain 99. 9% uptime for its global data centers. Equinix uses Catchpoint to monitor network performance and...quickly detect latency issues. The solution lets Equinix identify and resolve problems in minutes, improving service reliability. Dashboards and alerts help teams act fast and keep customers informed. Equinix uses Catchpoint data to optimize services and support pre-sales conversations.
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Catchpoint helps SAP Commerce Cloud detect outages in seconds and pinpoint root causes in under three minutes. SAP uses Catchpoint's... observability platform to monitor all systems from a single dashboard. This rapid incident detection lets SAP inform customers quickly and minimize downtime. API integrations and a unified dashboard streamline SAP's workflow. SAP values Catchpoint's partnership and professional services for ongoing support.
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Cloudinary used Catchpoint to measure and show the performance gains they deliver to their customers. Before Catchpoint, Cloudinary could not... quantify how much faster their service made websites. With Catchpoint, they ran tests worldwide to compare site speed with and without Cloudinary. The tool gave them clear reports and data to show value and find areas for more improvement. Visual reports helped Cloudinary and their customers spot slow regions and target fixes.
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Catchpoint helped Team Internet monitor networks outside its control. Team Internet needed to ensure digital availability and reachability for its... platforms ParkingCrew and TONIC. After facing DDoS attacks and network outages, they chose Catchpoint’s Network Insights for real-time BGP, DNS, and traceroute monitoring. This gave them visibility into external network issues and improved incident response. Team Internet now detects problems before partners do, optimizes operations, and plans strategic growth using Catchpoint’s insights.
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Catchpoint helped Priceline. com cut troubleshooting time from days to minutes. Priceline uses Catchpoint to spot performance issues fast and...simulate user experiences. The platform lets them benchmark against peers and monitor third-party vendors. Integrations with Splunk, Slack, and Okta streamline operations. Priceline tracks long-term trends and meets SLAs with real-time alerts.
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Outbrain uses Catchpoint Active Observability to monitor its platform's uptime and performance. The company needed a global view beyond its... own data centers to ensure seamless widget loading and API connectivity. By integrating Catchpoint, Outbrain can pinpoint issues quickly and empower engineers to resolve problems fast. The solution also helps Outbrain share uptime history with partners and automate issue escalation. Outbrain values Catchpoint's responsive support and integration with tools like Slack and PagerDuty.
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Catchpoint helps LinkedIn monitor performance for over 500 million users worldwide. LinkedIn uses Catchpoint’s global node infrastructure to test and... optimize their IT architecture, including DNS and CDN services. The SRE team collects real-time data to detect and resolve latency and availability issues fast. Custom visualizations and public URL features let LinkedIn share data with vendors and troubleshoot problems quickly. This ensures a smooth digital experience for users in every region.
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Hostinger used Catchpoint’s Internet Performance Monitoring platform to monitor its new CDN. The team quickly found and fixed a major... outage in France that had gone undetected for months. Catchpoint helped Hostinger reach 99.999% uptime for higher-tier shared hosting clients. The platform also revealed global performance bottlenecks and guided the IT team to improve DNS response times. Hostinger now delivers faster, more reliable service to millions of users worldwide.
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Catchpoint helped Google’s SRE team cut issue resolution time from nearly an hour to just minutes. Google used Catchpoint’s Test... Data Webhook to push real-time performance data to their own tools for analysis and visualization. This let them spot and fix high DNS query latency quickly. The solution also made data accessible across teams, saving time on post-mortem analysis. Google now detects and resolves network issues faster, improving digital performance.
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Catchpoint helps Fastly, a leading CDN, monitor global performance and troubleshoot issues fast. Fastly uses Catchpoint to analyze DNS, connect... time, TLS handshake, wait time, and load time. The platform lets Fastly quickly spot and fix problems, even identifying issues with vendors. Fastly can now resolve performance issues in hours or minutes, not days. This ensures better customer experiences and reliable content delivery.
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Catchpoint helped TMNA Services improve IT transparency and end user observability. TMNA Services deployed Catchpoint nodes across the U.S. and... Mexico to emulate user experience and monitor application performance. The solution enabled faster troubleshooting, better vendor accountability, and full visibility into IT services. TMNA Services now supports remote workers and integrates Catchpoint with tools like AppDynamics and ServiceNow. This led to higher efficiency and better service for its group companies.
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Catchpoint helped iPipeline cut issue discovery time from hours to minutes. iPipeline used Catchpoint to run multi-step transaction tests and... monitor web server performance. The solution enabled proactive detection of network problems before customers noticed. This reduced downtime and improved customer satisfaction. iPipeline also avoided service penalties by meeting strict SLAs. The platform's analytics and alerting features supported faster root cause analysis.
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Catchpoint helped GAIN Capital, an online trading company, achieve zero false positive alerts. GAIN Capital used Catchpoint to monitor their... global trading platform for speed and availability. The solution provided real-time analytics, custom scripting, and global node coverage, especially in China and Singapore. GAIN Capital detected and resolved a DNS issue with an Asian CDN provider using Catchpoint data. The IT team now shares observability metrics with the board, making Catchpoint a key decision-making tool.
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